?

Mental Health & Addictions >

0800 WHAT'S UP

Mental Health & Addictions Service

If you or someone else is at imminent risk, please call 111

Today

11:00 AM to 11:00 PM.

Description

0800 WHAT'S UP is a FREE confidential counselling helpline and web-chat service for children and teenagers.

Ages

Child / Tamariki, Youth / Rangatahi

How do I access this service?

Website / App, No appointment required, Anyone can access

Charges

Free

Fees and Charges Categorisation

Free

Hours

11:00 AM to 11:00 PM.

Mon – Sun 11:00 AM – 11:00 PM

Online Chat Hours:

11am to 10.30pm  7 days a week 

Public Holidays: Open on all public holidays.

Languages Spoken

English

Programmes

Telephone Helpline 0800 942 8787

0800 WHAT's UP is a nationwide, confidential counselling helpline for children and young people. Our counsellors are available 365 days a year and it’s free to call, including from a mobile phone. Children and young people can also get tips on dealing with the most commonly called about issues through the 'most talked about' sections of the kids and teens sections of our website. You can call about whatever’s on your mind – no problem is too big or too small – and if you just want to have a chat and a laugh, we’re here to listen. If it’s someone else's problem, that’s cool – we can talk about that too. Whatever you want to say, you don’t need to worrry about being judged or getting into trouble. 0800 WHAT'S UP is also here to talk about any concerns around sexual harm. No problem is too big or too small.

Programme Areas

Self help/ helpline, Mental health

Programme Type

Helpline / self-help - mental health

Regions

All of New Zealand

Age Groups

Child / Tamariki, Youth / Rangatahi

Referral Types

Self referral

Referral Process

Call 0800 What's Up - 0800 942 8787
11am to 11pm 7 days a week.  We open 365 days a year  including Christmas Day and Good Friday. 

Description

0800 WHAT's UP is a nationwide, confidential counselling helpline for children and young people. Our counsellors are available 365 days a year and it’s free to call, including from a mobile phone. Children and young people can also get tips on dealing with the most commonly called about issues through the 'most talked about' sections of the kids and teens sections of our website.

You can call about whatever’s on your mind – no problem is too big or too small – and if you just want to have a chat and a laugh, we’re here to listen. If it’s someone else's problem, that’s cool – we can talk about that too. Whatever you want to say, you don’t need to worrry about being judged or getting into trouble.

0800 WHAT'S UP is also here to talk about any concerns around sexual harm. No problem is too big or too small.

Online Chat www.whatsup.co.nz

0800 WHAT'S UP operates a confidential, counselling online chat service for children and young people between the ages of 5 - 19 years old. Our counsellors are available 365 days a year, and it’s free to connect. Children and young people can also get tips on dealing with the most commonly called about issues through the 'most talked about' sections of the kids and teens sections of our website. You can chat online about whatever’s on your mind – no problem is too big or too small – and if you just want to have a chat and a laugh, we’re here to listen. If it’s someone else's problem, that’s cool – we can talk about that too. Whatever you want to say, you don’t need to worrry about being judged or getting into trouble. 0800 WHAT'S UP is also here to talk about any concerns around sexual harm.

Programme Areas

Self help/ helpline, Mental health

Programme Type

Online / e-mental health

Regions

All of New Zealand

Age Groups

Child / Tamariki, Youth / Rangatahi

Referral Types

Self referral

Referral Process

Online Chat www.whatsup.co.nz

11am to 10.30pm 7 days a week including Christmas Day and Good Friday. 

Description

0800 WHAT'S UP operates a confidential, counselling online chat service for children and young people between the ages of 5 - 19 years old. Our counsellors are available 365 days a year, and it’s free to connect. Children and young people can also get tips on dealing with the most commonly called about issues through the 'most talked about' sections of the kids and teens sections of our website.

You can chat online about whatever’s on your mind – no problem is too big or too small – and if you just want to have a chat and a laugh, we’re here to listen.  If it’s someone else's problem, that’s cool – we can talk about that too. Whatever you want to say, you don’t need to worrry about being judged or getting into trouble.

0800 WHAT'S UP is also here to talk about any concerns around sexual harm.

Additional Details

Phone, LGBTQIA+ friendly, Online / virtual / app, Child / Tamariki friendly

Contact Details

11:00 AM to 11:00 PM.

WHAT'S UP Facebook Instagram and www.whatsup.co.nz

Online Chat 7 days a week

Postal Address

PO Box 24-153
Royal Oak
Auckland 1345

This page was last updated at 12:57PM on November 14, 2023. This information is reviewed and edited by 0800 WHAT'S UP.