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3DHB - Crisis Resolution Service (CRS)

Mental Health & Addictions Service


Our service is for anyone in Wellington, Porirua, Kāpiti and the Hutt Valley.


Crisis Resolution Service (CRS)

Programme Areas

Crisis / acute, Mental health

Programme Type

Intake / assessment


Wellington, Hutt

Age Groups

Older Adult, Adult, Child, Youth

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

You can phone Te Haika, our 24/7 mental health and addiction contact centre, on 0800 745 477.

Or you can ask your whānau, friend or other support person to contact us.

Alternatively, your GP or another community health provider can refer you.


If you or someone you know is experiencing a mental health crisis and you’re worried about your safety or their safety, we provide assessment and short-term treatment services 24 hours a day, 7 days a week.

Once we’ve spoken with you or with someone who’s supporting you, we will assess you to decide what the best options are.

This assessment may be carried out at a clinic, in your home or at another agreed venue. We will discuss assessment and treatment options with you.

This team was previously known as the crisis assessment and treatment team (CATT team).


This service operates 24 hours a day, 7 days a week.


To find out if you are eligible for healthcare funding, please see the Mental Health, Addictions and Intellectual Disability Service website.

Contact Details

Wellington Hospital - Nga Puna Waiora


More details…

This page was last updated at 2:01PM on October 3, 2017.