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3DHB - Crisis Resolution Service (CRS)

Mental Health & Addictions Service


12:00 AM to 12:00 AM.


Our service is for anyone in Wellington, Porirua, Kāpiti and the Hutt Valley.


Crisis Resolution Service (CRS)

Programme Areas

Crisis / acute, Mental health

Programme Type

DHB Mental Health Crisis, Intake / assessment


Wellington, Hutt

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

You can phone Te Haika - 0800 745 477, our 24/7 mental health and addiction contact centre.

Or you can ask your whānau, friend or other support person to contact us.

Alternatively, your GP or another community health provider can refer you.


If you or someone you know is experiencing a mental health crisis and you’re worried about your safety or their safety, we provide assessment and short-term treatment services 24 hours a day, 7 days a week.

Once we’ve spoken with you or with someone who’s supporting you, we will assess you to decide what the best options are.

This assessment may be carried out at a clinic, in your home or at another agreed venue. We will discuss assessment and treatment options with you.

This team was previously known as the crisis assessment and treatment team (CATT team).


To find out if you are eligible for healthcare funding, please see the Mental Health, Addictions and Intellectual Disability Service website.

Fees and Charges Categorisation



12:00 AM to 12:00 AM.

Mon – Sunmidnight – midnight

This service operates 24 hours a day, 7 days a week.

Public Holidays: Open on all public holidays..

Contact Details

12:00 AM to 12:00 AM.

Kenepuru Community Hospital
Raiha Street
Porirua 5022

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Street Address

Kenepuru Community Hospital
Raiha Street
Porirua 5022

Postal Address

Kenepuru Community Hospital
PO Box 50215
Porirua 5240

This page was last updated at 3:53PM on February 9, 2022. This information is reviewed and edited by 3DHB - Crisis Resolution Service (CRS).