Te Haika (Mental Health Contact Centre) | MHAIDS | Te Whatu Ora
Mental Health & Addictions Service
Today
12:00 AM to 12:00 AM.
Description
Te Haika (Mental Health Contact Centre) 0800 745 477
24/7 mental health and addictions contact centre for Wellington, Porirua, Kāpiti, the Hutt Valley and the Wairarapa.
If you are concerned about your safety or the safety of someone you care for, call the emergency services on 111 for an immediate response.
Staff
Te Haika is staffed by mental health and addiction professionals.
Fees and Charges Categorisation
Free
Fees and Charges Description
To find out if you are eligible for healthcare funding, please see the Mental Health, Addictions and Intellectual Disability Service website.
Hours
12:00 AM to 12:00 AM.
| Mon – Sun | midnight – midnight |
|---|
This service operates 24 hours a day, 7 days a week.
Public Holidays: Open on all public holidays.
Languages Spoken
English
Programmes
Te Haika is a mental health and addictions contact centre for people in crisis or experiencing moderate to severe mental health or addiction problems. It is staffed 24 hours a day, 7 days a week by mental health and addiction professionals. Our service is for everyone from Wellington, Porirua, Kāpiti, the Hutt Valley and the Wairarapa. You can request help or a referral to a mental health or addiction service, or you may have questions you want answered by a mental health or substance dependency professional. If someone you care for is mentally unwell, they may be able to be seen and treated in their home or seen and treated in an inpatient mental health unit. If you or a family member or friend who you are supporting is experiencing a crisis we can refer you to our Crisis Resolution Service (formerly our CATT team) who will provide help as soon as possible.
Te Haika is a mental health and addictions contact centre for people in crisis or experiencing moderate to severe mental health or addiction problems. It is staffed 24 hours a day, 7 days a week by mental health and addiction professionals. Our service is for everyone from Wellington, Porirua, Kāpiti, the Hutt Valley and the Wairarapa. You can request help or a referral to a mental health or addiction service, or you may have questions you want answered by a mental health or substance dependency professional. If someone you care for is mentally unwell, they may be able to be seen and treated in their home or seen and treated in an inpatient mental health unit. If you or a family member or friend who you are supporting is experiencing a crisis we can refer you to our Crisis Resolution Service (formerly our CATT team) who will provide help as soon as possible.
- Programme Areas
Crisis / acute, Mental health
- Programme Type
Intake / assessment, Non-acute specialist mental health community services
- Regions
Wellington, Hutt, Wairarapa
- Age Groups
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
- Referral Types
Self referral, GP
Referral Process
Phone: 0800 745 477
Email:
For people in the Wairarapa:
If you live in the Wairarapa and want to contact the adult community mental health team or child and adolescent mental health service, you can also call 0508 432 432. During business hours this number will be answered someone in the Wairarapa offices and after hours will be automatically redirected to Te Haika.
Description
Te Haika is a mental health and addictions contact centre for people in crisis or experiencing moderate to severe mental health or addiction problems. It is staffed 24 hours a day, 7 days a week by mental health and addiction professionals.
Our service is for everyone from Wellington, Porirua, Kāpiti, the Hutt Valley and the Wairarapa. You can request help or a referral to a mental health or addiction service, or you may have questions you want answered by a mental health or substance dependency professional.
If someone you care for is mentally unwell, they may be able to be seen and treated in their home or seen and treated in an inpatient mental health unit.
If you or a family member or friend who you are supporting is experiencing a crisis we can refer you to our Crisis Resolution Service (formerly our CATT team) who will provide help as soon as possible.
Additional Details
Face to face / Kanohi ki te Kanohi, Child / Tamariki friendly
Website
Contact Details
12:00 AM to 12:00 AM.
-
Phone
0800 745 477
Website
Te Haika can also be contacted for non-urgent enquiries and mental health and addiction referrals via our online contact and referral form. A staff member from Te Haika will be in touch within a few days to discuss your enquiry / referral.
Was this page helpful?
This page was last updated at 9:48AM on October 26, 2023. This information is reviewed and edited by Te Haika (Mental Health Contact Centre) | MHAIDS | Te Whatu Ora.