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Central Auckland > Mental Health & Addictions >

Anxiety New Zealand Trust

Mental Health & Addictions Service

Today

9:30 AM to 6:00 PM.

Description

Mental health support, treatment and education for a resilient and thriving Aotearoa.

Anxiety New Zealand Trust supports people living with anxiety and other mental health experiences.

We offer specialist clinical services, ongoing peer support groups, educational resources, and immediate help via our free 24/7 national 0800 ANXIETY Helpline.

We are passionate about working with children, youth, adults, and whānau across Aotearoa to help grow resilience and positive mental wellbeing strategies. We also advocate, partner, and provide leadership in mental health to empower and support our communities to thrive.

The Anxiety New Zealand Trust (Anxiety NZ) is a registered charitable trust and an NGO (Non-Government Organisation). The Anxiety New Zealand Trust was established 5 February 1983, and incorporated in 1987- under the Charities Act. Charities Commission No: CC20141.

The Trust provides:

  • 24 hour National Anxiety Helpline 0800 ANXIETY (0800 269 438)
  • Peer Support Groups for people aged 18+ in Auckland.
  • In-person St Lukes, Auckland and online assessment and therapy with a psychologist,
  • Intern programmes for students in partnership with Universities.
  • Community Education and Workshops
  • Free online monthly newsletter Sign up to our newsletter | Anxiety NZ
  • Free online wellbeing course Empowered | Anxiety NZ
  • Social Media: Supportive messaging and links to resources on Facebook and Instagram

Anxiety NZ - Welcome! Nau mai, haere mai! | Anxiety NZ for more information.

What is the Difference Between a Psychiatrist and a Psychologist?
A psychiatrist is a licensed medical doctor who specialises in identifying the symptoms of and diagnosing and treating mental health issues. They are also able to prescribe medication if needed. You may have been referred to a psychiatrist if your doctor feels you need specialist help. The Anxiety New Zealand Trust has a GP with a MOSS Psychiatric speciality, Dr Henry Plant.

A psychologist is not a doctor but has completed degrees in the scientific study of the mind and its activities and all of our psychologists are registered with the New Zealand Psychological Board. They are able to assess and test for mental health issues but do not prescribe medication. Psychologists offer therapy using a range of approaches depending on the client's individual needs. Anxiety New Zealand Trust psychologists offer Cognitive-Behavioural Therapies, Acceptance and Commitment Therapy (ACT), Family/Systems Therapy, Narrative Therapy, and a range of other therapies which are used in accordance with the needs and age of the client.  Therapeutic workshops and support groups for clients are offered as well as support groups for family and whānau.

How Much Does it Cost and Can I Get Funding?

If you are a low-income earner, or a caregiver of a child who would benefit from treatment, then you may get funding to see a psychologist. Our team will help by giving advice, providing and signing the forms. You will need to upload or take these to Studylink or Work and Income. There are no income thresholds for the caregivers of children needing therapy.

Health Insurance may apply - please check with your insurer. Please note, if you have Southern Cross Insurance you will need to see one of our Clinical Psychologists to be covered. 

International Students may be covered under their travel insurance. 

Staff

The Team at the Anxiety New Zealand Trust

Click on the link to read more about us

Meet our team | Anxiety NZ

Fees and Charges Categorisation

Free, Partial fees apply, Fees apply

Fees and Charges Description

The Anxiety New Zealand Trust's 24-hour, National Anxiety Support Line 0800 ANXIETY (0800 2694 389)  is provided free of charge. Peer Support Groups are provided free of charge. 

Needs Assessment
FEE
 
* Low-income earners (including students, part-time workers, retired) or children may access up to 30 funded appointments through Studylink or WINZ with a Disability Allowance and a Special Needs Grant. Contact Anxiety NZ for help.
 
*Children may access funding per week towards treatment (this is not income-tested). Both the Child Disability Allowance, AND the Disability Allowance may apply. Contact Anxiety NZ for help.
 
Training Psychotherapist or Student Counsellor
 
 
 



 
$185.00

$78.00
Psychiatrist / Specialist GP
FEE
Initial Psychiatric Assessment 1 hour
Follow-up/Medication check-up 30 mins
Prescription Repeat (if not given at time of appt)
$250.00
$185.00
$  29.00
Psychologist or Mental Health Clinician
FEE
Psychologist appointments
Training Psychotherapist or Student Counsellor
Ongoing Peer Support Groups (Auckland)
24/7 National 0800 Anxiety Helpline (0800 269 4389) 
$185.00
$78.00
FREE
FREE
Late cancellation Fee and ‘No-Show’ Appointments (please give 48 hours notice to cancel or change so we can offer the space to other people in urgent need of support)
$92.50 - $185

Hours

9:30 AM to 6:00 PM.

Mon 9:30 AM – 6:00 PM
Tue – Wed 9:00 AM – 8:30 PM
Thu 10:30 AM – 7:00 PM
Fri – Sat 9:00 AM – 5:00 PM

Free 24/7 National 0800 ANXIETY Helpline (0800 269 4389) is available any time.

Public Holidays: Closed Labour Day (28 Oct), Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun).

Languages Spoken

English, Mandarin Chinese

Programmes

Assessment & Clinical Therapy

Our multi-disciplinary team of mental health specialists support people experiencing challenges with anxiety, panic attacks, obsessive compulsive disorders, phobias, depression and associated issues. Please note we are not a crisis service. We can generally support people experiencing a low - medium level of risk of harm. Clinical services are not automatically funded however people may be able to apply to WINZ or Studylink for support, or use insurance. Visit Funding and Treatment Costs | Anxiety NZ We offer free Peer Support Groups in St Lukes and the Northshore, Auckland for people aged 18+ who are eligible for funded health services in NZ. Visit Peer support groups | Anxiety NZ Our online resources and 0800 Helpline are free. Accessing support with our clinical services includes three important steps: Initial Needs Assessment Medical / Psychiatric Assessment Therapy In the initial needs assessment, we aim to understand your goals and to help identify in partnership if treatment is needed and the options for available. We offer brief intervention where possible and education about anxiety. The next steps are decided with the person and their family if involved. At the same time, clients aged 18+ are offered to meet with our Doctor with us for a psychiatric assessment. This can be helpful to discuss the impact of medical conditions on mental health, arrange blood tests and check for common medical conditions that may be impacting mental health, or to seek a mental health diagnosis, medication or medication reviews where required. We may see ages 15 - 18 years by prior arrangement for a psychiatric assessment. There are a range of effective therapy approaches that our services offer, and we welcome people, families and health workers to get in touch with us.

Programme Areas

Self help/ helpline, Mental health

Programme Type

Helpline / self-help - mental health, Online / e-mental health, Peer / advocacy / group / family whānau support, Community based support - mental health, Non-acute specialist mental health community services, Training - mental health

Regions

All of New Zealand

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

Referrals can be sent to us from any health professional or health worker.

People can self-refer - please read the first page prior to sending a referral Referrals | Anxiety NZ.

Family referrals are also considered Referrals | Anxiety NZ Please ensure there is consent to refer first. 
 
There are several ways to send a referral:
 
Via Healthlink on your Care Select on your Practice Management Software (EDI: anxietyt)
Fax:  09 849 2375
Email: reception@anxiety.org.nz 
Clients may drop referrals to the clinic at 77 Morningside Drive, St Lukes (drop within opening hours).  
 
Description

Our multi-disciplinary team of mental health specialists support people experiencing challenges with anxiety, panic attacks, obsessive compulsive disorders, phobias, depression and associated issues.

Please note we are not a crisis service. We can generally support people experiencing a low - medium level of risk of harm.

Clinical services are not automatically funded however people may be able to apply to WINZ or Studylink for support, or use insurance. Visit Funding and Treatment Costs | Anxiety NZ

We offer free Peer Support Groups in St Lukes and the Northshore, Auckland for people aged 18+ who are eligible for funded health services in NZ. Visit Peer support groups | Anxiety NZ

Our online resources and 0800 Helpline are free.

Accessing support with our clinical services includes three important steps:

  • Initial Needs Assessment
  • Medical / Psychiatric Assessment
  • Therapy

In the initial needs assessment, we aim to understand your goals and to help identify in partnership if treatment is needed and the options for available. We offer brief intervention where possible and education about anxiety. The next steps are decided with the person and their family if involved.

At the same time, clients aged 18+ are offered to meet with our Doctor with us for a psychiatric assessment. This can be helpful to discuss the impact of medical conditions on mental health, arrange blood tests and check for common medical conditions that may be impacting mental health, or to seek a mental health diagnosis, medication or medication reviews where required. We may see ages 15 - 18 years by prior arrangement for a psychiatric assessment. 

There are a range of effective therapy approaches that our services offer, and we welcome people, families and health workers to get in touch with us.

Support Groups & Workshops

We offer a number of services including Peer Support Groups. FREE fortnightly lived-experience led and peer-led support groups for people who experience a range of anxiety related issues Our groups are held in the weekdays, evening and on weekends. We have two groups for people experiencing social anxiety, a Women's group and other Peer Groups. Groups are held in St Lukes or on the North Shore. The groups are for people living in Auckland, aged 18+ who are eligible for health services in NZ. A referral is needed to join. Self referrals, family referrals and health professional referrals considered. Peer support groups | Anxiety NZ

Programme Areas

Mental health

Programme Type

Peer / advocacy / group / family whānau support

Regions

South Auckland, East Auckland, North Auckland, West Auckland, Central Auckland

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

For 1:1 services or Peer Groups please ask a health professional such as a GP or counsellor for a referral to our service. Referrers can do this in a variety of ways - by email, fax, on our website, through their Practice Management System or if they give you a copy of the referral you can take a photo and email to or drop it to our service in our opening hours.

You can also visit our website https://www.anxiety.org.nz/contact-us to complete a 'request for services form' or a family / whānau member with consent can complete a 'family / whānau referral'. In most situations we will also ask for a health professional referral alongside. We aim to try and help people access the right service and clinician the first time and a referral helps us to do this.

Description

We offer a number of services including Peer Support Groups.

  • FREE fortnightly lived-experience led and peer-led support groups for people who  experience a range of anxiety related issues  Our groups are held in the weekdays, evening and on weekends. We have two groups for people experiencing social anxiety, a Women's group and other Peer Groups. Groups are held in St Lukes or on the North Shore.
  • The groups are for people living in Auckland, aged 18+ who are eligible for health services in NZ. 
  • A referral is needed to join. Self referrals, family referrals and health professional referrals considered. 

Peer support groups | Anxiety NZ

Helpline 0800 ANXIETY (0800 269 4389)

If you’re feeling anxious and would like to talk to someone about anxiety – wherever you are in Aotearoa, New Zealand – you can phone our free 24 hour Helpline: 0800 ANXIETY (0800 269 4389) Our Helpline gives vital support to hundreds of people each month who experience all forms of anxiety, including Panic Attacks and Obsessive Compulsive Disorders. If you experience anxiety, or have an anxious relative or friend you’d like to help, please call us for support and information about anxiety and anxiety management strategies. This service if completely confidential and free of charge. It is the only service of its type in New Zealand. We will listen and support you with empathy and unconditional acceptance. We can take you through breathing and relaxation exercises that are really effective in minimising feelings of anxiety and panic. We can discuss practical strategies you can learn and apply whenever anxiety and panic start to feel overwhelming. We will offer encouragement, education, and advice for anyone who is supporting someone struggling with anxiety. Who Can Call: Anyone who is struggling with ongoing stress, Anxiety, Panic Attacks, Obsessive Compulsive Disorders, Phobias, and associated issues. Concerned family members, loved ones, and supporters of anyone experiencing anxiety. 0800 ANXIETY Helpline | Anxiety NZ

Programme Areas

Self help/ helpline, Mental health

Programme Type

Helpline / self-help - mental health

Regions

Tairāwhiti, Hawke's Bay, MidCentral, South Auckland, East Auckland, Central Lakes, Southland, West Auckland, Waikato, Central Auckland, Hutt, Canterbury, Taranaki, Northland, Waitaki, Wellington, Nelson Marlborough, West Coast, Lakes, North Auckland, Bay of Plenty, Whanganui, South Canterbury, Wairarapa

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral

Description

If you’re feeling anxious and would like to talk to someone about anxiety – wherever you are in Aotearoa, New Zealand – you can phone our free 24 hour Helpline:

0800 ANXIETY (0800 269 4389)

Our Helpline gives vital support to hundreds of people each month who experience all forms of anxiety, including Panic Attacks and Obsessive Compulsive Disorders.

If you experience anxiety, or have an anxious relative or friend you’d like to help, please call us for support and information about anxiety and anxiety management strategies.

This service if completely confidential and free of charge. It is the only service of its type in New Zealand.

  • We will listen and support you with empathy and unconditional acceptance.
  • We can take you through breathing and relaxation exercises that are really effective in minimising feelings of anxiety and panic.
  • We can discuss practical strategies you can learn and apply whenever anxiety and panic start to feel overwhelming.
  • We will offer encouragement, education, and advice for anyone who is supporting someone struggling with anxiety.

Who Can Call:

  • Anyone who is struggling with ongoing stress, Anxiety, Panic Attacks, Obsessive Compulsive Disorders, Phobias, and associated issues.
  • Concerned family members, loved ones, and supporters of anyone experiencing anxiety.

0800 ANXIETY Helpline | Anxiety NZ

Additional Details

Face to face / Kanohi ki te Kanohi, Child / Tamariki friendly

Document Downloads

Public Transport

There are buses that stop on Morningside Drive travelling to and from town.  There is also a bus stop outside St Lukes Mall on St Lukes Road.

Some of the bus routes that stop near the Trust are the 011 from Onehunga, 006 and 007 from Mt Albert, 223 from New Lynn (via Avondale) or from Midtown, and the 224 from Henderson (via New Lynn and Avondale).

To find out the best bus route from your location click here

Parking

Parking is available on site at the back of the Clinic

Contact Details

9:30 AM to 6:00 PM.


Therapy (national, all ages and not automatically funded)
Therapeutic Services | Anxiety NZ
Free Peer Groups (Auckland, ages 18+)
Peer support groups | Anxiety NZ
Free Online Resources 
Anxiety NZ - Welcome! Nau mai, haere mai! | Anxiety NZ 
Free Online Mental Health Course
Empowered | Anxiety NZ
Free 24 Hour National 0800 ANXIETY Helpline  (0800 269 4389 / 0800 ANXIETY)
0800 ANXIETY Helpline | Anxiety NZ

Book an appointment

77 Morningside Drive
Morningside
Albert-Eden
Auckland 1025

Information about this location

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Get directions

Street Address

77 Morningside Drive
Morningside
Albert-Eden
Auckland 1025

Postal Address

77 Morningside Drive, St Lukes, Auckland 1025

This page was last updated at 9:51AM on June 10, 2024. This information is reviewed and edited by Anxiety New Zealand Trust.