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Central Auckland > Mental Health & Addictions >

Anxiety New Zealand Trust

Mental Health & Addictions Service

Today

9:00 AM to 5:00 PM.

Description

Our vision is to educate, support and treat severe anxiety, phobic and obsessive-compulsive disorders. In doing so, the Anxiety New Zealand Trust works with all ethnic, socio-economic groups and across all ages.

The Anxiety New Zealand Trust (Anxiety NZ) is a registered charitable trust and an NGO (Non-Government Organisation). The Anxiety New Zealand Trust was established 5 February 1983, and incorporated in 1987- under the Charities Act. Charities Commission No: CC20141.

By achieving the above vision, the Anxiety New Zealand Trust has worked towards demystifying the severe anxiety, phobic and obsessive-compulsive disorders with depression and their co-morbid states.

Anxiety disorders are the most common psychiatric illnesses affecting both children and adults. Most people experience feelings of anxiety before an important event such as an exam, a job interview or a first date. Anxiety disorders can fill people's lives with overwhelming anxiety and fear, that is chronic and unrelenting, and that can grow progressively worse. Those experiencing this may be very disabled by panic attacks, obsessive thoughts, flashbacks of traumatic events, nightmares or frightening physical symptoms; in extreme cases, people may become housebound with agoraphobia.
 
How common are anxiety disorders? Anxiety disorders, as a group, are the most common mental illnesses in the world. Children and adolescents can also develop anxiety disorders. Anxiety disorders may develop from a complex set of risk factors, including genetics, brain chemistry, personality, and life events. Anxiety disorders may be chronic and can become quite disabling. Fortunately, they are among the most successfully treated emotional disorders in medical practice. Read more about different types of anxiety disorders here.


The Trust provides services as per the Mission Statement:

  • 24 hour National Anxiety Helpline 0800 ANXIETY (0800 2694 38)
  • Peer Support Groups on Monday, Thurs eve and Saturdays (funded)
  • In-person St Lukes based service with online therapy options (including national referrals)
  • Multi-disciplinary treatment team (see below).
  • Intern programme for psychologists in partnership with Universities.
  • Community Education and Workshops
  • Monthly newsletter
  • Social Media: Supportive messaging and links to resources on Facebook and Instagram
  • CHOICE Social and Emotional Resilience Programmes for kids and youth

Anxiety NZ also offers psychological services in Mandarin. Click here for more information.

What is the Difference Between a Psychiatrist and a Psychologist?
A psychiatrist is a licensed medical doctor who specialises in identifying the symptoms of and diagnosing and treating mental health issues. They are also able to prescribe medication if needed. You may have been referred to a psychiatrist if your doctor feels you need specialist help. The Anxiety New Zealand Trust has a GP with a MOSS Psychiatric speciality, Dr Henry Plant.

A psychologist is not a doctor but has completed degrees in the scientific study of the mind and its activities and all of our psychologists are registered with the New Zealand Psychological Board. They are able to assess and test for mental health issues but do not prescribe medication. Psychologists offer therapy using a range of approaches depending on the client's individual needs. Anxiety New Zealand Trust psychologists offer Cognitive-Behavioural Therapies, Acceptance and Commitment Therapy (ACT), Family/Systems Therapy, Narrative Therapy, and a range of other therapies which are used in accordance with the needs and age of the client.  Therapeutic workshops and support groups for clients are offered as well as support groups for family and whānau.

How Much Does it Cost and Can I Get Funding?

If you are a low-income earner, or a caregiver of a child who would benefit from treatment, then you may get funding to see a psychologist. Our team will help by giving advice, providing and signing the forms. You will need to upload or take these to Studylink or Work and Income. Please see below for income thresholds for adults. There are no income thresholds for the caregivers of children needing therapy.

Health Insurance may apply - please check with your insurer. Please note, if you have Southern Cross Insurance you will need to see one of our Clinical Psychologists to be covered. 

International Students may be covered under their travel insurance. 

Staff

The Team at the Anxiety New Zealand Trust

Click on the link to read more about us

Anxiety NZ - Support, treatment & education for anxiety and mental health in NZ

Charges

The Anxiety New Zealand Trust's 24-hour, National Anxiety Support Line 0800 ANXIETY (0800 2694 389)  is provided free of charge. Peer Support Groups are provided free of charge. 

Needs Assessment
FEE
 
* Low-income earners (including students, part-time workers, retired) may access up to 30 funded appointments through Studylink or WINZ with a Disability Allowance and a Special Needs Grant. Contact Anxiety NZ for help.
 
*Children may access funding per week towards treatment (this is not income-tested). Both the Child Disability Allowance, AND the Disability Allowance may apply. Contact Anxiety NZ for help.
 
First appointment: Needs assessment/education of families/whānau: 
After 4.30 pm or weekends 
 
 
 
 
 
 
 
$185.00
$185.00
Psychiatrist / Specialist GP
FEE
Initial Psychiatric Assessment
Follow-up/Medication check-up
Prescription Repeat (if not given at time of appt)
$250.00
$185.00
$  29.00
Psychologist or Mental Health Clinician
FEE
All treatment programme appointments
Therapeutic Workshop
Ongoing Peer Support Groups (Auckland)
24/7 National 0800 Anxiety Helpline (0800 269 4389) 
$185.00
$  95.00
FREE
FREE
Late cancellation Fee and ‘No-Show’ Appointments (please give 48 hours notice to cancel or change so we can offer the space to other people in urgent need of support)
$92.50 - $185

Fees and Charges Categorisation

Free, Discounts available, Fees apply

Hours

9:00 AM to 5:00 PM.

Mon 9:30 AM – 6:00 PM
Tue – Wed 9:00 AM – 8:30 PM
Thu 10:30 AM – 7:00 PM
Fri – Sat 9:00 AM – 5:00 PM

Free 24/7 National 0800 ANXIETY Helpline (0800 269 4389) is available any time.

Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (29 Mar), Easter Sunday (31 Mar), Easter Monday (1 Apr), ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan).

Languages Spoken

English, Mandarin Chinese

Programmes

Assessment & Clinical Therapy

Our multi-disciplinary team of psychologists specialise in treating Anxiety, Panic Attacks, Obsessive Compulsive Disorders, Phobias and associated issues. Your recovery pathway with us includes three important steps: Initial Needs Assessment Medical / Psychiatric Assessment Clinical Therapy In the initial needs assessment, we will help identify if treatment is needed, the options for treatment and an idea on length, brief intervention help may be given where possible, education provided about anxiety and next steps decided with the client (and family where appropriate). Clients can then make a decision about engaging in a psychiatric assessment for diagnosis, medication or medication reviews where required. There are a range of effective treatment options for Anxiety Conditions. For many of our clients, Cognitive Behavioural Therapy (CBT) is the effective treatment that leads to life-long recovery of Anxiety, Panic Attacks and Phobias. However, ‘one size does not fit all’. Your recovery process is unique to you. We customise your recovery blueprint to the variables and dynamics of your own situation. Because of this, your personalised treatment plan may also include other psychotherapy models.

Programme Areas

Self help/ helpline, Mental health

Programme Type

Online / e-mental health, Community based support - mental health, Non-acute specialist mental health community services

Regions

All of New Zealand

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

Referrals are accepted from any health professional e.g. general practitioners, Community Mental Health Services, AOD Services, mental health workers, nurses, the Courts, ACC and school counsellors.
Self  and whānau referrals may be considered - further information may be sought from a health professional.

Family referrals for children may be considered. Please contact for more information.

When referring a patient/client, please include information about their medical history - psychological symptoms, past interventions, medication and any other relevant medical history. Please also include information about the symptoms that they are currently presenting with and any medication that they are currently being prescribed.
 
There are several ways to send a referral:
 
Via Healthlink on your Care Select on your Practice Management Software (EDI: anxietyt)
Fax:  09 849 2375
Email: clinic@anxiety.org.nz 
Clients may drop referrals to the clinic at 77 Morningside Drive, St Lukes (drop within opening hours).  
 
Description

Our multi-disciplinary team of psychologists specialise in treating Anxiety, Panic Attacks, Obsessive Compulsive Disorders, Phobias and associated issues.

Your recovery pathway with us includes three important steps:

  • Initial Needs Assessment
  • Medical / Psychiatric Assessment
  • Clinical Therapy

In the initial needs assessment, we will help identify if treatment is needed, the options for treatment and an idea on length, brief intervention help may be given where possible, education provided about anxiety and next steps decided with the client (and family where appropriate). Clients can then make a decision about engaging in a psychiatric assessment for diagnosis, medication or medication reviews where required.

There are a range of effective treatment options for Anxiety Conditions.

For many of our clients, Cognitive Behavioural Therapy (CBT) is the effective treatment that leads to life-long recovery of Anxiety, Panic Attacks and Phobias.

However, ‘one size does not fit all’. Your recovery process is unique to you. We customise your recovery blueprint to the variables and dynamics of your own situation. Because of this, your personalised treatment plan may also include other psychotherapy models.

  • Self Referral - Request for Services: Word Doc (DOC, 519 KB)

    You are welcome to fill out and email this self referral form if you are interested in seeing a health professional at Anxiety NZ. Please email it to reception@anxiety.org.nz or drop off in person.

Support Groups & Workshops

We provide a range of interactive workshops, programmes and support groups for those experiencing anxiety and their loved ones. Support Groups: Finding the Right Group for You FREE fortnightly lived experience and peer-led support groups for people who have experience of anxiety such as Social Phobia, Body Dysmorphia, Agoraphobia and Obsessive Compulsive Disorders. These are held on Thursdays and Saturdays. Mindfulness Training

Programme Areas

Mental health

Programme Type

Peer / advocacy / group / family whānau support

Regions

East Auckland, South Auckland, North Auckland, West Auckland, Central Auckland

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

For 1:1 services or Peer Groups please ask a health professional such as a GP or counsellor for a referral to our service. Referrers can do this in a variety of ways - by email, fax, on our website, through their Practice Management System or if they give you a copy of the referral you can take a photo and email to or drop it to our service in our opening hours.

You can also visit our website https://www.anxiety.org.nz/contact-us to complete a 'request for services form' or a family / whānau member with consent can complete a 'family / whānau referral'. In most situations we will also ask for a health professional referral alongside. We aim to try and help people access the right service and clinician the first time and a referral helps us to do this.

Description

We provide a range of interactive workshops, programmes and support groups for those experiencing anxiety and their loved ones.

Support Groups: Finding the Right Group for You

  • FREE fortnightly lived experience and peer-led support groups for people who have experience of anxiety such as Social Phobia, Body Dysmorphia, Agoraphobia and Obsessive Compulsive Disorders. These are held on Thursdays and Saturdays.
  • Mindfulness Training
Helpline 0800 ANXIETY (0800 269 4389)

If you’re feeling anxious and would like to talk to someone about anxiety relief – wherever you are in New Zealand – you can phone our free 24 hour Helpline: 0800 ANXIETY (0800 269 4389) Our Helpline gives vital support to hundreds of people each month who experience all forms of anxiety, including Panic Attacks and Obsessive Compulsive Disorders. If you experience anxiety, or have an anxious relative or friend you’d like to help, please call us for support and information about anxiety and anxiety management strategies. This service if completely confidential and free of charge. It is the only service of its type in New Zealand. We will listen and support you with empathy and unconditional acceptance. We can take you through breathing and relaxation exercises that are really effective in minimising feelings of anxiety and panic. We can discuss practical strategies you can learn and apply whenever anxiety and panic starts to feel overwhelming. We will offer encouragement, education, and advice for anyone who is supporting someone struggling with anxiety. Who Can Call: Anyone who is struggling with ongoing stress, Anxiety, Panic Attacks, Obsessive Compulsive Disorders, Phobias, and associated issues. Concerned family members, loved ones, and supporters of anyone in an anxiety-related crisis.

Programme Areas

Self help/ helpline, Mental health

Programme Type

Helpline / self-help - mental health

Regions

MidCentral, Tairāwhiti, Hawkes Bay, East Auckland, South Auckland, Central Lakes, Southland, West Auckland, Central Auckland, Hutt, Waikato, Canterbury, Taranaki, Northland, Waitaki, Wellington, Nelson Marlborough, West Coast, Lakes, North Auckland, Bay of Plenty, Whanganui, Wairarapa, South Canterbury

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral

Description

If you’re feeling anxious and would like to talk to someone about anxiety relief – wherever you are in New Zealand – you can phone our free 24 hour Helpline:

0800 ANXIETY (0800 269 4389)

Our Helpline gives vital support to hundreds of people each month who experience all forms of anxiety, including Panic Attacks and Obsessive Compulsive Disorders.

If you experience anxiety, or have an anxious relative or friend you’d like to help, please call us for support and information about anxiety and anxiety management strategies.

This service if completely confidential and free of charge. It is the only service of its type in New Zealand.

 

  • We will listen and support you with empathy and unconditional acceptance.
  • We can take you through breathing and relaxation exercises that are really effective in minimising feelings of anxiety and panic.
  • We can discuss practical strategies you can learn and apply whenever anxiety and panic starts to feel overwhelming.
  • We will offer encouragement, education, and advice for anyone who is supporting someone struggling with anxiety.

Who Can Call:

  • Anyone who is struggling with ongoing stress, Anxiety, Panic Attacks, Obsessive Compulsive Disorders, Phobias, and associated issues.
  • Concerned family members, loved ones, and supporters of anyone in an anxiety-related crisis.

Additional Details

Face to face / Kanohi ki te Kanohi, Child / Tamariki friendly

Document Downloads

Public Transport

There are buses that stop on Morningside Drive travelling to and from town.  There is also a bus stop outside St Lukes Mall on St Lukes Road.

Some of the bus routes that stop near the Trust are the 011 from Onehunga, 006 and 007 from Mt Albert, 223 from New Lynn (via Avondale) or from Midtown, and the 224 from Henderson (via New Lynn and Avondale).

To find out the best bus route from your location click here

Parking

Parking is available on site at the back of the Clinic

Contact Details

9:00 AM to 5:00 PM.

24 Hour National  0800 ANXIETY Helpline  (0800 269 4389 / 0800 ANXIETY)

  • Available 24/7 Nationwide
  • Help + education for anxiety disorders and related issues
  • Available for whanau and friend callers
  • Fully trained volunteers providing brief interventions for anxiety management, support + advice

77 Morningside Dr
Mt Albert
Auckland 1025

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Get directions

Street Address

77 Morningside Dr
Mt Albert
Auckland 1025

Postal Address

77 Morningside Drive, St Lukes, Auckland 1025

This page was last updated at 4:27PM on January 24, 2024. This information is reviewed and edited by Anxiety New Zealand Trust.