Central Auckland > Mental Health & Addictions >

Asian Family Services

Mental Health & Addictions Service


Telephone Support - Asian Helpline 0800 862 342

Programme Areas

Self help/ helpline, Mental health, Addictions - other

Programme Type

Helpline / self-help - gambling, Helpline / self-help - mental health


All of New Zealand

Age Groups

Youth / rangatahi, Adult / pakeke, Older adult / kaumātua

Referral Types

Self referral

Referral Process

Call 0800 862 342

Helpline operates Monday - Friday 9:00AM - 8:00PM


Asian Family Services (AFS) provides free, professional, confidential, nationwide telephone support to Asians living in New Zealand.

Due to the COVID-19 pandemic, we also provide emotional support through the Asian Helpline.

These services are offered in English, Cantonese, Mandarin, Korean, Vietnamese, Japanese, Thai and Hindi. An interpreter can be arranged for other languages.

Based in Auckland, AFS has 9 staff who speak Chinese, 4 Korean staff, 2 Indian staff, 1 Vietnamese staff and 1 Thai staff.

Based in Wellington, AFS has 1 counsellor who can speak English, Japanese and Mandarin, and 2 public health promoters.

​All staff are trained counsellors, social workers and health promoters.

Contact Details

Online referrals

Level 1
128 Khyber Pass Road
Auckland 1023

Information about this location

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Get directions

Street Address

Level 1
128 Khyber Pass Road
Auckland 1023

Postal Address

PO Box 8021
Symonds Street
Auckland 1150

This page was last updated at 10:44AM on August 11, 2021. This information is reviewed and edited by Asian Family Services.