Whanganui > Mental Health & Addictions >

Balance Aotearoa

Mental Health & Addictions Service



At Balance in Whanganui we provide Peer Support, Education and Advocacy to people seeking wellbeing and recovery with mental health or addiction issues.

Balance Aotearoa is the National Disabled Persons Organisation (DPO) under the UN Convention on the Rights of Disabled People and advocates for the rights of people with psychosocial disability/mental health issues in the DPO Coalition.

We believe people living with mental health challenges are not their diagnoses and are people with strengths, experiences and abilities enabling them to pursue and maintain wellbeing.

WEBSITES www.balancewhanganui.org.nz and www.balance.org.nz


We have a great staff team consisting of our Manager, Business Administrator and Lead Consumer Advisor, along with our amazing Peer Support and Advocacy Workers with varying hours.


No fees apply.

Fees and Charges Categorisation



Mon – Fri9:00 AM – 3:00 PM

Public Holidays: Closed Labour Day (24 Oct), Wellington Anniversary (23 Jan), Waitangi Day (6 Feb), Good Friday (7 Apr), Easter Sunday (9 Apr), Easter Monday (10 Apr), ANZAC Day (25 Apr), Queen's Birthday (5 Jun), Matariki (14 Jul).

Languages Spoken



Peer Support, Education and Advocacy

Programme Areas

Mental health, Addictions - drug & alcohol, Addictions - other

Programme Type

Peer support (AOD), Community / social support (AOD), Coexisting problems – mental health & addictions, Community based support - other, Peer / advocacy / group / family whānau support, Community based support - mental health, Advocacy / group / family whānau support (AOD), Disability support, Forensic



Age Groups

Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Balance maintains a close relationship with GPs, the hospital and community mental health services for referrals. 

We also welcome self-referrals. Contact us for more information.


At Balance the focus is largely about the relationships and learning that can be fostered here.

Each and every one of us has something to offer, and often great value can be found through our own lived experiences with mental health struggles and/or addictions. We believe that it is through our relationships with each other that hope and the discovery of what really matters to us can emerge. 

We offer:

  • A safe learning community of peers
  • PeerZone Courses
  • Korimana bi-cultural peer support training
  • Wellness and resilience courses – WRAP plan
  • Mindfulness Compassion course
  • Lifestyle management programme
  • Peer support groups and conversation space
  • AOD support groups
  • Art Therapy/group
  • Cultural awareness group
  • Navigation to other community services
  • Advocacy
  • One on one intentional peer support
  • Educational speakers
  • Extensive library

Partnership with Whanganui DHB Mental Health & Addiction services.

Balance provides Peer Support services within Whanganui DHB - Te Awhina and Whanganui DHB - Stanford House and also operates as Whanganui DHB's Consumer Consultant.

The Consumer Consultant works with Whanganui DHB management team and staff to ensure the service users perspective is part of mental health and addictions service planning, policy development and review, recruitment, and service-wide decision-making.

Public Transport

Bus stop is located outside the building.


Parking is available on St Hill Street, behind the building.

Additional Details

Face to face / Kanohi ki te Kanohi, Child / Tamariki friendly

Contact Details

WEBSITES www.balancewhanganui.org.nz and www.balance.org.nz

Community House
Room 120
60 Ridgway Street
Manawatu-Wanganui 4500

Information about this location

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Street Address

Community House
Room 120
60 Ridgway Street
Manawatu-Wanganui 4500

Postal Address

PO Box 102
Whanganui 4541

This page was last updated at 4:07PM on February 9, 2022. This information is reviewed and edited by Balance Aotearoa.