Bay of Plenty > Mental Health & Addictions >

Bay Of Plenty DHB - Acute Care Team - Crisis

Mental Health & Addictions Service


12:00 AM to 12:00 AM.


Crisis Team

Programme Areas

Crisis / acute, Mental health

Programme Type

Intake / assessment


Bay of Plenty

Age Groups

Child, Youth, Adult, Older adult

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

Referrals to the Crisis Team are accepted from any source, including Police.

Please call 0800 800 508 (Tauranga) or 0800 774 545 (Whakatane).

Crisis intervention is available for adults during working hours and open to all age groups after hours.


The Crisis Team provide 24 hour crisis intervention. This includes crisis assessment, treatment planning and short term intervention. If necessary, we will then refer individuals on to other sectors, PHOs and/or NGOs.

During the day there are two crisis services in operation, one in Tauranga and one in Whakatane.

After hours Tauranga provide phone triage to the East BOP callers with the backup of the Whakatane Crisis Team for acute psychiatric presentations. 


12:00 AM to 12:00 AM.

Mon – Sunmidnight – midnight

This is a 24 hour, 7 day a week service.

Crisis intervention assists all age groups after hours.


No fees apply

Contact Details

Tauranga Hospital

Bay of Plenty

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52 Commerce Street, Whakatane

Bay of Plenty

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This page was last updated at 3:31PM on October 16, 2019. This information is reviewed and edited by Bay Of Plenty DHB - Acute Care Team - Crisis.