Crisis Resolution Service (CRS) | MHAIDS | Te Whatu Ora

Wellington Hospital - Nga Puna Waiora

Contact Details

Phone 0800 745 477

0800 745 477 (Te Haika)

Street Address

Wellington Hospital
Riddiford Street
Newtown
Wellington 6021

Postal Address

Wellington Hospital
Private Bag 7902
Wellington South

Kenepuru Community Hospital - Te Hohipera o Kenepuru

Contact Details

Phone 0800 745 477

0800 745 477 (Te Haika)

Street Address

Kenepuru Community Hospital
Raiha Street
Porirua 5022

Postal Address

Kenepuru Community Hospital
PO Box 50215
Porirua 5240

Description

Formerly 3DHB - Crisis Resolution Service (CRS)

Our service is for anyone in Wellington, Porirua, Kāpiti and the Hutt Valley who is experiencing a mental health crisis.

Fees and Charges Categorisation

Free

Fees and Charges Description

To find out if you are eligible for healthcare funding, please see the Mental Health, Addictions and Intellectual Disability Service website.

Hours

12:00 AM to 12:00 AM.

Mon – Sun midnight – midnight

This service operates 24 hours a day, 7 days a week.

Public Holidays: Open on all public holidays.

Languages Spoken

English

Programmes

Crisis Resolution Service (CRS)

If you or someone you know is experiencing a mental health crisis and you’re worried about your safety or their safety, we provide assessment and short-term treatment services 24 hours a day, 7 days a week. Once we’ve spoken with you or with someone who’s supporting you, we will assess you to decide what the best options are. This assessment may be carried out at a clinic, in your home or at another agreed venue. We will discuss assessment and treatment options with you. This team was previously known as the crisis assessment and treatment team (CATT team).

Programme Areas

Crisis / acute, Mental health

Programme Type

DHB Mental Health Crisis, Intake / assessment

Regions

Wellington, Hutt

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

You can phone Te Haika - 0800 745 477, our 24/7 mental health and addiction contact centre.

Or you can ask your whānau, friend or other support person to contact us.

Alternatively, your GP or another community health provider can refer you.

Description

If you or someone you know is experiencing a mental health crisis and you’re worried about your safety or their safety, we provide assessment and short-term treatment services 24 hours a day, 7 days a week.

Once we’ve spoken with you or with someone who’s supporting you, we will assess you to decide what the best options are.

This assessment may be carried out at a clinic, in your home or at another agreed venue. We will discuss assessment and treatment options with you.

This team was previously known as the crisis assessment and treatment team (CATT team).

Additional Details

Face to face / Kanohi ki te Kanohi


https://www.healthpoint.co.nz/mental-health-addictions/mental-health-addictions/crisis-resolution-service-crs-mhaids-te-whatu/