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Counties Manukau Health Tamaki Oranga (Mental Health - Regional)

Public Service

Description

Who Are We?

At Tamaki Oranga we support men with mental health issues that have not been addressed by other mental health services. We are an inpatient service, meaning patients stay in our recovery centre.

Our staff come from a wide variety of backgrounds and are skilled in supporting people with complicated mental health issues.

We are part of the services provided by Counties Manukau Health Adult Mental Health.

Who Do We See?

Our service is open to men from throughout the Auckland region, including Counties Manukau, Auckland and Waitemata DHBs. Most of the men we see have severe mental health problems that have not responded to previous mental health support.

Along with mental health issues you may be experiencing other issues that impact on your health and wellbeing, including drug and alcohol issues, intellectual disability and housing issues. Our role is to support you to manage these and any other issues that may impact on your mental health.

Where Are We Based?

Our minimally secure recovery centre is located at 30 Bairds Road, Otara. In this centre we provide round-the-clock nursing care, as well as a range of therapeutic activities. We are a small unit with a maximum of twenty residents, each of whom have their own private bedrooms.

Your family/whaanau, friends and community members are welcome to visit you during visiting hours or at the discretion of the senior nurse on duty.

How Do We Help?

When you come to stay at our service the first thing we do is provide a range of assessments. These help us determine all the factors that may impact on your mental health and allow us to problem solve and make sure we really get things right.

After completing our assessments we may offer you a number of supports and treatments. These may include:

  • Therapy
  • Medication
  • Coordinating with other mental health services
  • Support for you and your family.

During your stay we encourage you to stay connected to your community. Your family/whaanau, friends and community members are welcome to visit you (during visiting hours or at the discretion of senior nurse on duty), and may play a key role in your care. We also provide community-based sports, hobbies and activities to keep you and your community connected. We collaborate with other mental health services to ensure you get the best possible care.

The goal of all these services is to help you and your loved ones on your journey to recovery.

If you would like to talk to someone with lived experience of mental health and or addictions contact our Peer TALK phoneline on 0800 234 432. This phoneline operates between 5pm and Midnight, seven days a week, and will connect you with a trained peer support worker who will listen to your experience and help you access further help if needed. Note: Peer Talk supports adults over 18. If you are under 18 contact Youthline on 0800 37 66 33.

Need Immediate Help?

For urgent after-hours support please contact 0800 775 222, or phone (09) 261 3700 at any time.

If you are having suicidal thoughts, or are worried about someone, there is help available. For more information please visit the Mental Health Foundation - In Crisis?, or in case of emergency call 111.

Referral Expectations

To be referred to our service most people have already been receiving support from Counties Manukau, Auckland or Waitemata DHBs. Sometimes you may be referred after a short stay at Counties Manukau Health Tiaho Mai or other inpatient mental health facility. During your stay at Tamaki Oranga you may continue to receive support from your current mental health services.

Counties Manukau Health Intensive Community Team receives all referrals to our service. A person from the Intensive Community Team may contact you and your family to discuss your needs.

For urgent after-hours support please contact 0800 775 222, or phone (09) 261 3700 at any time.
If you need immediate help call 111

Services

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Charges

Our service is free of charge for people entitled to free health care in New Zealand.

Visiting Hours

Monday to Friday:  5.30pm to 8.00pm
Weekends & Public Holidays: 9.00am to 8.00pm

Other times available at the discretion of the senior nurse on duty.

Refreshments

There are no refreshment facilities available on site. Cafe and takeaway shops are located within a short walking distance.

Public Transport

Bus services and sheltered bus stops are available within walking distance of our service. For more information and to plan your route visit the Auckland Transport website.

Parking

Limited free parking spaces are available for visitors.

Please observe signage that restricts parking in staff car parks as these are strictly for CMDHB vehicles only. 

Security

Security guards are located on-site every day.

Contact Details

For urgent support contact our after hours phoneline on 0800 775 222, or phone (09) 261 3700 at any time.
If you need immediate help call 111.

30 Bairds Road
Otara
Auckland

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Street Address

30 Bairds Road
Otara
Auckland

Postal Address

Tamaki Oranga Recovery Centre
PO Box 61120
Otara
Manukau 2159

This page was last updated at 10:23AM on February 7, 2018. This information is reviewed and edited by Counties Manukau Health Tamaki Oranga (Mental Health - Regional).