Mental Health & Addictions >

Emerge Aotearoa

Mental Health & Addictions Service


Whānau & Family Support

Programme Areas

Mental health

Programme Type

Peer / advocacy / group / family whānau support


All of New Zealand

Age Groups

Adult / pakeke

Referral Process

Most of our referrals come from the District Health Board's mental health teams. However, if you have any questions or to find out if this service is available in your area, please contact the Emerge Aotearoa office nearest you.

Our Family/Whānau support services in Waitemata (Waitakere and the North Shore, up to Rodney) does accept self-referrals. See here for more information.


Emerge Aotearoa's Family & Whānau Support services offer support to families who have a loved one facing a mental health challenge.

Our support workers help to bring crucial awareness to families about how they can support their loved one by supplying information about mental illness, the mental health system, community resources and other supports that are available.

We also help families to work through their own dynamics and aid understanding of what a loved one is going through. Often, whānau don't have the right tools to support their loved one, and our Family & Whānau Support services can assist with strategies for coping and making contact with relevant services and support groups.

Contact Details

For more information please contact your nearest Emerge Aotearoa Office

  • Northland

    (09) 470 3530

  • Auckland: National Support Centre

    (09) 265 0255

  • Auckland West

    (09) 839 7301

  • Auckland Central

    (09) 847 9187

  • Hamilton

    (07) 829 4395

  • Rotorua

    (07) 348 4739

  • Tauranga

    (07) 579 9020

  • Midland

    (07) 579 9020

  • Napier

    (06) 843 5119

  • Wellington

    (04) 589 9442

  • Christchurch

    (03) 371 5599

  • West Coast (of the South Island)

    0800 000 029

This page was last updated at 11:52AM on July 7, 2021. This information is reviewed and edited by Emerge Aotearoa.