East Auckland, Northland, Canterbury, Central Auckland, Bay of Plenty, West Auckland, Hutt > Mental Health & Addictions >

Emerge Aotearoa

Mental Health & Addictions Service

Description

Emerge Aotearoa provides a wide range of community-based mental health, addiction, disability support and social housing services nationwide. We were formed in 2015 following the merger of two established mental health providers, Richmond Services and Recovery Solutions. We took the best thoughts, principles, and practices from both these organisations to create a new organisation that would deliver the best possible outcomes, and be influenced and led by the people who use our services.

Emerge Aotearoa currently operates in 17 of the 20 DHB geographic areas, employs approximately 1000 people, provides accommodation and support services to approximately 6000 people. We believe that everyone is capable of living full and rich lives in their communities.
Taking the best of our historical practices we have created an organisation led by the needs of people who use our services - tangata whaiora - and their families/whanau and communities. The merger of these two leading NGO mental health providers sees the creation of an entity designed to better serve the needs of people in distress as a result of a mental health, drug and alcohol, disability or housing concerns. Emerge Aotearoa has a National Support Centre in East Auckland with regional offices in Central and West Auckland, Christchurch and Wellington. Services are offered from Kaitaia in the North to Timaru and Greymouth in the South. Emerge Aotearoa’s Phoenix Centre is a Mobile Community Alcohol & Other Drug (AOD) Assessment and Treatment Service, based in the Counties Manukau Health catchment area.

Emerge Aotearoa wants to ensure that we build upon the positive legacy of the two founding organisations and to reflect our special and unique context in Aotearoa. Our particular drivers are to understand and meet the needs of Māori, respond to the needs of Pasifika peoples, and foster the participation of people with lived experience in decisions that affect them, including strengthening peer services. And, partially responding to one of today’s current issues, but also based on our own long term understanding of the importance of having somewhere stable and warm to live, we will be introducing an additional focus on the provision of social housing.

As a non-governmental organisation (NGO) we prioritise people over profit, and continuously seek innovative and sustainable solutions. We combine this with professionalism and commitment to the highest quality of service.

Our focus is on helping people achieve their full potential, supporting individuals and whānau/families, and encouraging communities to embrace all people and their journeys.

Programmes

Community Adult Mobile Service

Programme Areas

Mental health

Programme Type

Community based

Regions

All of New Zealand

Age Groups

Adult, Older Adult

Referral Types

GP, DHB clinical services

Referral Process

Eligibility:

  • Aged 18 years and over
  • An axis one diagnosis confirmed by a psychiatrist
  • Have a referral from CMHC or GP
  • Consent to liaise and work in conjunction with CMHC…

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Description

This mobile service will support people with severe mental illness who have the highest support and recovery needs. Specific support is provided, based on the personalised plans developed in partnership…

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Child and Youth Support Packages of Care

Programme Areas

Mental health

Programme Type

Community based

Regions

North Auckland, East Auckland, Nelson Marlborough, Central Auckland, West Auckland, South Auckland

Age Groups

Child, Youth

Referral Types

GP, DHB clinical services

Referral Process

Eligibility:

  • Mental health consumer up to 20 years with serious mental health problems, complex clinical and support needs for whom existing support services have not proven sufficient.
  • Referral through CMHC.…

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Description

This service provides intensive community support for clients aged up to 20 years with high and ongoing mental health requirements.

The service aims to provide sustainable support options for the…

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Housing and Recovery Service – Residential Rehabilitation

Programme Areas

Mental health

Programme Type

Residential support

Regions

Wellington, North Auckland, East Auckland, Canterbury, Central Auckland, West Auckland, South Auckland

Age Groups

Adult, Older Adult

Referral Types

GP, DHB clinical services

Description

This service provides housing and recovery-focused support for people with mental health problems. The service aims to help people move towards more independent living or to retain their level of…

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Community Supported Accommodation - Adult

Programme Areas

Mental health

Programme Type

Residential support

Regions

All of New Zealand

Age Groups

Adult, Older Adult

Referral Types

GP, DHB clinical services

Referral Process

Eligibility:

  • Level 3 + 4
  • Aged 18+
  • Axis 1 diagnosis
  • Require residential rehabilitation

Referral Process:

  • Referrals are made via Community Mental Health Service
  • Referrals are made in writing on the…

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Employment Support

Programme Areas

Mental health

Programme Type

Supported employment

Regions

Wellington, East Auckland, Canterbury, Central Auckland, Dunedin - South Otago, West Auckland, South Auckland

Age Groups

Adult, Older Adult

Referral Types

Self referral, GP, DHB clinical services

Description

This service provides support, training and assistance to help clients prepare for, obtain and maintain employment. Clients are helped to identify their career goals, capabilities and training needs, to develop…

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Intensive Packages of Care

Programme Areas

Mental health

Programme Type

Community based

Regions

All of New Zealand

Age Groups

Adult, Older Adult

Referral Types

DHB clinical services

Referral Process

Eligibility:

  • High and complex needs
  • Aged 18+
  • Living in the community or transitioning into the community

Referral Process:

  • Referrals via DHB
Description

This is a residential rehabilitation and support service for people with chronic mental illness and often multiple disabilities, who require services and intensive support 24 hours a day to allow…

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Co-Existing Problems – Mental Health and Addictions

Programme Areas

Addictions - drug & alcohol

Programme Type

Coexisting problems – mental health & addictions

Regions

All of New Zealand

Age Groups

Adult, Older Adult

Referral Types

Self referral, GP, DHB clinical services, Corrections

Description

This community-based recovery-focused service provides comprehensive assessment, treatment, therapy and support for people who experience problems relating to both their mental health and addictions (alcohol or other drugs).

Emerge Aotearoa…

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Community Based Alcohol and Other Drug Peer Support Services

Programme Areas

Addictions - drug & alcohol

Programme Type

Peer support (AOD)

Regions

Wellington, North Auckland, East Auckland, Canterbury, Central Auckland, Taranaki, West Auckland, South Auckland

Age Groups

Adult, Older Adult

Referral Types

Self referral, GP, DHB clinical services

Description

The peer support service supports people who have alcohol and/or other drug issues by inspiring hope and motivation; sharing information about resources and enabling service users’ active participation in their…

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Day Programme

Programme Areas

Mental health

Programme Type

Community based

Regions

All of New Zealand

Age Groups

Adult, Older Adult

Referral Types

GP, DHB clinical services

Description

Emerge Aotearoa offers a range of activity and recovery-focused day programmes which help clients to develop greater life and living skills. Click here to read more.

Peer Support

Programme Areas

Mental health

Programme Type

Peer / advocacy / group / family whanau support

Regions

All of New Zealand

Age Groups

Adult, Older Adult

Referral Types

Self referral, GP, DHB clinical services

Description

This service provides clients with support from people who have lived experience of mental illness or addiction (peers). The support is individualised to each person’s needs and helps them to…

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Deaf Mental Health Services

Programme Areas

Mental health

Programme Type

Disability support

Regions

Central Auckland

Age Groups

Adult, Older Adult

Referral Types

GP, DHB clinical services

Description

Support people who have a mental health diagnosis and are deaf or hearing impaired. The service supports clients with a recovery focused approach to help them reach their goals. We…

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Respite Care

Programme Areas

Mental health

Programme Type

Respite

Regions

All of New Zealand

Age Groups

Adult, Older Adult

Referral Types

DHB clinical services

Referral Process

Referral from DHB clinical services only.

Description

Respite care is the provision of community based, short-term, temporary relief for carers, family and whānau whose primary role involves the care and support of a disabled family member.

Social Housing

Programme Areas

Mental health

Programme Type

Residential support

Regions

Wellington, North Auckland, East Auckland, Canterbury, Central Auckland, West Auckland, Hutt, South Auckland

Age Groups

Adult, Older Adult

Referral Types

DHB clinical services, Corrections

Referral Process

Referrals accepted from DHB clinical services, Corrections and Ministry of Social Development

Description

Emerge Aotearoa provides high quality housing that enable people and their whanau in distress due to mental health or addiction issues, disability, trauma, violence, homelessness, poverty or dislocation to fully…

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Intellectual Disability Support Services

Programme Areas

Mental health

Programme Type

Disability support

Regions

All of New Zealand

Age Groups

Adult, Older Adult

Referral Types

DHB clinical services, Corrections

Description

Provide supports to people who have an intellectual disability. The services are designed to help clients learn new skills and participate meaningfully in the community.

Primary Care Services

Programme Areas

Mental health

Programme Type

Community based

Regions

Wellington, North Auckland, East Auckland, Canterbury, Central Auckland, Waikato, Bay of Plenty, Lakes, Tairawhiti, Taranaki, West Auckland, South Auckland

Age Groups

Adult, Older Adult

Referral Types

DHB clinical services

Description

We work with clients to educate them about the importance of leading a healthy and active lifestyle, and equip people with the right tools for them to make positive long-term…

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Community Supported Accommodation - Youth

Programme Areas

Mental health

Programme Type

Residential support

Regions

All of New Zealand

Age Groups

Youth

Referral Types

DHB clinical services

Warmline 0800 200 207

Programme Areas

Self help/ helpline, Mental health

Programme Type

Helpline / self-help – mental health

Regions

Wellington, Hutt

Age Groups

Youth, Adult, Older Adult

Referral Types

Self referral

Description

"Knowing there is someone available to talk to, makes a difference"       

Warmline is a confidential, free Peer support Helpline for people living in the Community, Our staff have lived experience…

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Hours

Mon – Fri 8:30 AM – 5:00 PM

Auckland Hub Office Hours

Languages Spoken

English, Afrikaans, Deaf Signing, Dutch, Filipino, Tongan, Tamil, Russian, Mandarin, Indian, Samoan, Spanish, Chinese, Fijian Indian, Maori, Cook Islands Maori, Serbian, Greek

Fees

Our services are free of charge provided the client meets entry criteria.

Staff

OUR PEOPLE

The team at Emerge Aotearoa is made up of qualified and committed people, led by a blend of skilled and experienced clinicians and mental health professionals. We work together to provide a range of tailored services to individuals and their whānau/families that promote their wellbeing. Our programmes are personalised to individual needs and we pride ourselves on our ability to respond with flexible and quality solutions. We strive for innovative, effective approaches to support people's wellbeing, and we are committed to continually challenge ourselves to find even better ways to help people achieve positive outcomes. In every aspect of our work we are committed to supporting people to live fulfilling lives within their community of choice.

Public Transport

The Auckland Transport Journey Planner will help you to plan your journey.

Parking

No off street parking available.

Contact Details

Northland Office
39 Norfolk Street
Regent
Whangarei
Northland 0112

Information about this location

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Street Address

Northland Office
39 Norfolk Street
Regent
Whangarei
Northland 0112

8 Kennedy Place, Christchurch

Canterbury

More details…

This page was last updated at 3:52PM on March 6, 2017. This information is reviewed and edited by Emerge Aotearoa.