?

Bay of Plenty > Mental Health & Addictions >

Family Link

Mental Health & Addictions Service

Today

Description

Family Link provides support, education and advocacy to family/whānau (including children) who have a family member who is experiencing mental unwellness and/or addiction.

Family Link is based in the beautiful Historic Village in Tauranga. The boundaries of our service are Waihi Beach in the North, Otamarakau in the South and the Kaimai Ranges in the West.

We have two contracts with the Bay of Plenty District Health Board; one to support, educate and advocate for family and whānau who have a family member who is experiencing mental unwellness and/or addiction, the other contract is supporting children, adolescents and youth who have a parent or family and whānau member with mental unwellness and/or addiction. (Supporting Parents Healthy Children - SPHC.)

Family Link also has a free library, booklets and pamphlets available.

Families are important. We encourage family members to contact us, and/or for services to refer families and whānau to Family Link for support, education and advocacy.

Staff

Kate Pemberton Children and Youth Fieldworker (SPHC)
Hitomi Taweerat Family and Whānau Fieldworker
Trish Thobis Family and Whānau Fieldworker
Brian Thomas Family Link Trust Manager

Fees and Charges Categorisation

Free

Fees and Charges Description

Free Service

Hours

Mon – Fri 8:00 AM – 4:00 PM

Public Holidays: Closed King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr).

Languages Spoken

English

Programmes

Family and Whānau Fieldworker Service

We have three Family and Whānau Fieldworkers who provide support, education and advocacy. Confidentiality is guaranteed and the Fieldworkers are available to meet with you either at our offices at the Historic Village, or at a place of your choosing e.g. a cafeteria or your home. Our Fieldworkers facilitate educational workshops and support groups. We provide assistance, where appropriate, to identify suitable services to support the best outcome for your family and whānau. We provide assistance to navigate mental health services.

Programme Areas

Mental health, Addictions - drug & alcohol

Programme Type

Peer / advocacy / group / family whānau support, Advocacy / group / family whānau support (AOD)

Regions

Bay of Plenty

Age Groups

Adult / Pakeke

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

Families are important. We encourage family members to contact us, and/or for services to refer families and whānau to Family Link for support, education and advocacy. Referrals to our services can be made by anyone including:

  • Self referrals
  • Hospital services
  • Community services
  • Doctors
  • Schools

Give us a call on: 07 577 1457, or fill out our referral form and email it to us.

Description

We have three Family and Whānau Fieldworkers who provide support, education and advocacy. Confidentiality is guaranteed and the Fieldworkers are available to meet with you either at our offices at the Historic Village, or at a place of your choosing e.g. a cafeteria or your home.

Our Fieldworkers facilitate educational workshops and support groups.

We provide assistance, where appropriate, to identify suitable services to support the best outcome for your family and whānau.

We provide assistance to navigate mental health services.

Support Zone (Supporting Parents Healthy Children)

Support Zone is available to you in the Western Bay of Plenty. We will help you learn about what mental illness or addiction is, and how it affects a person who is important to you. We will teach you useful coping strategies, so that when life gets hard, you can bounce back easier. And all this is done in a fun and creative way. How Support Zone works: Providing an opportunity for children, adolescents & youth to learn about what mental unwellness & addictions are & their effects. Learning useful coping skills that will build resiliency to support children and youth in their everyday lives & through the tough times. Presents an opportunity for children and youth to express themselves in a safe, supportive environment. Education is achieved using fun, creative activities. We encourage positive peer relationships with other young people who can understand your experiences, so you don’t feel alone. We offer: Individual support & group programs for young people Support Zone is tailored to the uniqueness of each family We can assist parents & whānau, by finding the right resources & information for your children And for professionals, if you have a family or client in your care & need information or resources, we can provide this or point you in the right direction, to meet your client’s needs. OUTCOMES Reduction of feelings of isolation through meeting others in similar situations To support the development of resilient children Reduction of negative effects & stresses through awareness & education Children who can express themselves

Programme Areas

Mental health, Addictions - drug & alcohol

Programme Type

Peer / advocacy / group / family whānau support, Advocacy / group / family whānau support (AOD)

Regions

Bay of Plenty

Age Groups

Child / Tamariki, Youth / Rangatahi

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

Families are important. We encourage family members to contact us, and/or for services to refer families and whānau to Family Link for support, education and advocacy. Referrals to our services can be made by anyone including:

  • Self referrals
  • Hospital services
  • Community services
  • Doctors
  • Schools

Give us a call on: 07 577 1457, or fill out our referral form and email it to us.

Note: PDF downloads require the free Adobe Reader application to view.

Description

Support Zone is available to you in the Western Bay of Plenty.
We will help you learn about what mental illness or addiction is, and how it affects a person who is important to you. We will teach you useful coping strategies, so that when life gets hard, you can bounce back easier. And all this is done in a fun and creative way.

How Support Zone works:

  • Providing an opportunity for children, adolescents & youth to learn about what mental unwellness & addictions are & their effects.
  • Learning useful coping skills that will build resiliency to support children and youth in their everyday lives & through the tough times.
  • Presents an opportunity for children and youth to express themselves in a safe, supportive environment.
  • Education is achieved using fun, creative activities.
  • We encourage positive peer relationships with other young people who can understand your experiences, so you don’t feel alone.

We offer: 

  • Individual support & group programs for young people
  • Support Zone is tailored to the uniqueness of each family
  • We can assist parents & whānau, by finding the right resources & information for your children
  • And for professionals, if you have a family or client in your care & need information or resources, we can provide this or point you in the right direction, to meet your client’s needs.


OUTCOMES

  • Reduction of feelings of isolation through meeting others in similar situations
  • To support the development of resilient children
  • Reduction of negative effects & stresses through awareness & education
  • Children who can express themselves
Family Support Group

Family Link staff facilitate a Support Group for family members from 1pm to 3pm on the third Thursday of each month from February to November. The Support group is held in the Seashell Room of the Pāpāmoa Sports and Recreation Grounds Building (off Parton Road). We have guest speakers and time for a chat and cuppa. We also host fortnightly evening support groups from 5.30-7.00pm on a Tuesday at the School House, Historic Village. Please contact us for more information.

Programme Areas

Mental health, Addictions - drug & alcohol

Programme Type

Peer / advocacy / group / family whānau support, Advocacy / group / family whānau support (AOD)

Regions

Bay of Plenty

Age Groups

Adult / Pakeke

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Families are important. We encourage family members to contact us, and/or for services to refer families and whānau to Family Link for support, education and advocacy. Referrals to our services can be made by anyone including:

  • Self referrals
  • Hospital services
  • Community services
  • Doctors
  • Schools

Give us a call on: 07 577 1457.

Note: PDF downloads require the free Adobe Reader application to view.

Description

Family Link staff facilitate a Support Group for family members from 1pm to 3pm on the third Thursday of each month from February to November. The Support group is held in the Seashell Room of the Pāpāmoa Sports and Recreation Grounds Building (off Parton Road). We have guest speakers and time for a chat and cuppa.

We also host fortnightly evening support groups from 5.30-7.00pm on a Tuesday at the School House, Historic Village. Please contact us for more information.

Family Connections

Family Link staff facilitate an eight week (one evening per week) 'Family Connections' programme for family and whānau who have a loved one experiencing Borderline Personality Disorder (BPD). The Family Connections programme is free to participants, is facilitated by trained staff and includes teachings about: Rights of relatives Criteria of BPD Dysregulation Basic assumptions Research Important considerations Treatment settings Types of treatment Co-occurring problems Stressors Emotional sensitivity/reactivity Environmental factors Stigma Relationship mindfulness Family environment skills Validation skills Radical Acceptance Problem management skills

Programme Areas

Mental health

Programme Type

Peer / advocacy / group / family whānau support

Regions

Bay of Plenty

Age Groups

Adult / Pakeke

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Give one of our staff a call if you would like more information on the programme (07 577 1457).

  • (PUB, 148 KB)
Description

Family Link staff facilitate an eight week (one evening per week) 'Family Connections' programme for family and whānau who have a loved one experiencing Borderline Personality Disorder (BPD). The Family Connections programme is free to participants, is facilitated by trained staff and includes teachings about:

  • Rights of relatives
  • Criteria of BPD
  • Dysregulation
  • Basic assumptions
  • Research
  • Important considerations
  • Treatment settings
  • Types of treatment
  • Co-occurring problems
  • Stressors
  • Emotional sensitivity/reactivity
  • Environmental factors
  • Stigma
  • Relationship mindfulness
  • Family environment skills
  • Validation skills
  • Radical Acceptance
  • Problem management skills

Disability Assistance

Wheelchair access, Wheelchair accessible toilet, Mobility parking space, Support to make decisions, Assistance to move around

Additional Details

Face to face / Kanohi ki te Kanohi, Child / Tamariki friendly

Document Downloads

Travel Directions

We are located in Building 70 at the Historic Village which is situated in the village on the Cameron Road side of the Kollective building. There is signage to direct you to our car park and signage on Building 70 to direct you to our offices.

When you come down the 17th Avenue hill from Cameron Road, turn in the second gate on your right (opposite the St Johns Ambulance building) then turn right and follow the road past the Kollective (the road then veers left) then turn right up the hill and park in our carpark. Then walk down to the Grey building (building 70) and follow the signage to our offices

Parking

Park in our car park by following the instructions in the travel directions section.

Contact Details

  • Ext 1: Kate Pemberton

    Child and Youth Fieldworker (SPHC)

    Ext 2: Trish Thobis

    Family and Whānau Fieldworker

  • Ext 3: Brian Thomas

    Family Link Trust Manager

  • Ext 4: Hitomi Taweerat

    Family and Whānau Fieldworker

17th Avenue West
Tauranga South
Tauranga
Bay Of Plenty 3112

Information about this location

View on Google Maps

Get directions

Street Address

17th Avenue West
Tauranga South
Tauranga
Bay Of Plenty 3112

Postal Address

PO Box 15244
Tauranga

This page was last updated at 8:47AM on June 6, 2024. This information is reviewed and edited by Family Link.