Central Auckland, South Auckland > Mental Health & Addictions >


Mental Health & Addictions Service


Community Support Services (CSS Central)

Programme Areas

Mental health

Programme Type

Community based support - mental health


Central Auckland, West Auckland

Age Groups

Adult, Older adult

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Contact us:
Senior Support Worker or Team Leader
18A Frost Rd, Mt Roskill Auckland
Phone: 09 815 5124
Fax: 09 8155125 
PO Box 22424
Otahuhu, Auckland 1062


Naku te rourou nau te rourou ka ora ai te iwi - With your basket and my basket the people will live.

The Community Support Services Central – a specialist service within Framework - is responsible for engaging and supporting clients with mental illness. The aim is that these consumers can engage in their chosen community and achieve their fullest potential.  This includes working with the consumer as well as a commitment to work actively in partnership with family/ whanau, Community Mental Health Centres and General Practitioners.

The service promotes self management and self reliance for mental health consumers in areas such as accommodation, transport, employment, self care, personal and interpersonal skills so that it will enable them to live as independently as they are able to in the community of their choice. 

Our consumers live in Central Auckland, Waiheke Island and West Auckland. The service is for people with low to severe mental health problems who are finding it difficult to live in their community, or to reach their desired goals.  Some of these difficulties may involve financial issues, daily living skills, employment, housing or education. 

Some of the reasons consumer’s may need CSS employees to assist after hours are:

  • Settling into new accommodation
  • Needing after hours guidance, support or reassurance. 

CSS consumers are supported 24/7 by CSS employees, however most support is provided between 8am -8pm Monday – Friday and an after-hours dedicated CSS duty phone. Additionally, the services provide daily medication support 6-8pm. Consumers have the option to either text or ring. 

The Registered Ocupational Therapist/ Social Worker and Support Workers have specialised and a wide range of skills applicable to the respective qualification, which include knowledge in communication skills, assessments, planning and implementation, psychiatric medication (including side effects) and a good knowledge of mental health disorders. Our employees act as positive role models throughout the process.

Contact Details

51 Huia Road, Otahuhu, Auckland

South Auckland

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21A East Street, Papakura, Auckland

South Auckland

More details…

18A Frost Road, Mt Roskill, Auckland

Central Auckland

More details…

This page was last updated at 11:56AM on November 14, 2018. This information is reviewed and edited by Framework.