Bay of Plenty > Mental Health & Addictions >

Hāpainga Stop Smoking Service

Mental Health & Addictions Service


8:00 AM to 4:30 PM.


Our overarching vision is healthy whanau, leading healthy lives being smokefree.

Hāpainga - Stop Smoking Service is provided by Eastern Bay Primary Health Alliance. For more information on the GP and other health services that Eastern Bay Primary Health Alliance provides, please see their website.


Stop Smoking Service

Programme Areas

Maternal & infant - mental health & addictions, Smoking cessation

Programme Type

Face to face smoking cessation, Maternal smoking cessation


Bay of Plenty

Age Groups

Youth, Adult, Older adult

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

General Practice can refer clients to the service via Best Practice e-referral

Clients can self refer on free phone 0800 HĀPAINGA (427 246) or visit our office at 5 Louvain Street, Whakatane

Other community health providers can fax the completed referral form to (07) 3062399

Include in referral if the patient:

  • Is pregnant
  • Has any current mental health concerns

Priority of access will be given to pregnant women and wahine Maori, Pacific, youth and people with mental health issues. The patient should be contacted within 3 working days of receipt of referral.

  • Stop Smoking Referral Form (PDF, 501.1 KB)
    Other community health providers can return the completed referral form to fax: (07) 306 2399

Note: PDF downloads require the free Adobe Reader application to view.


Quitting smoking is an individual journey to wellness and we are here to help you.

This is a FREE service to all patients who are motivated to quit in the Bay of Plenty.

Stop Smoking Practitioners will work with individuals or groups to meet your needs and develop a quit smoking plan that works for you.

You can be visited in the community at locations convenient to you such as home, marae, work or drop-in clinics.

We provide free nicotine patches, gum or lozenges. These ease cravings and double your chance of quitting.

Quit now for your health, your whanau and your wallet.


8:00 AM to 4:30 PM.

Mon – Fri8:00 AM – 4:30 PM

Public Holidays: Closed on all public holidays.


This is a FREE service to all patients who are motivated to quit in the Bay of Plenty.


Parking/Disabled parking available 

Document Downloads

Contact Details

5 Louvain Street
Bay Of Plenty 3120

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Street Address

5 Louvain Street
Bay Of Plenty 3120

This page was last updated at 9:05AM on June 4, 2020. This information is reviewed and edited by Hāpainga Stop Smoking Service.