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Hawkes Bay, West Auckland, Central Auckland, Waikato, Bay of Plenty, Northland > Mental Health & Addictions >

Kia Puāwai

Mental Health & Addictions Service

Today

8:30 AM to 5:30 PM.

Description

Kia Puāwai provides a range of evidence-based and culturally informed services to support rangatahi, whānau and communities. Our services help to strengthen whānau relationships, increase effective and positive communciation and help whānau create lasting hope and positive change together. 

Ages

Youth / Rangatahi, Child / Tamariki, Adult / Pakeke

How do I access this service?

Referral

Fees and Charges Categorisation

Free

Hours

8:30 AM to 5:30 PM.

Mon – Fri 8:30 AM – 5:30 PM

Public Holidays: Closed ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Northland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr).

Languages Spoken

English, Māori, Samoan

Programmes

Specialist Care Programme

The Specialist Care Programme (SCP) provides one-to-one foster care for young people with the opportunity to live in a family/whānau setting with specialist caregivers supported by intensive clinical and social work services. This is a national contract operating in Auckland, Waikato, Bay of Plenty, Hawkes Bay and Northland.

Programme Areas

Mental health

Programme Type

Residential support

Regions

Hawkes Bay, South Auckland, East Auckland, North Auckland, West Auckland, Bay of Plenty, Waikato, Central Auckland, Northland

Age Groups

Youth / Rangatahi

Referral Process

All referrals for our care programmes need to be submitted to the regional hubs through Oranga Tamariki (OT).

Who is it for?
Young people aged 11-16 with severe emotional and behavioural problems.

Description

The Specialist Care Programme (SCP) provides one-to-one foster care for young people with the opportunity to live in a family/whānau setting with specialist caregivers supported by intensive clinical and social work services. 

This is a national contract operating in Auckland, Waikato, Bay of Plenty, Hawkes Bay and Northland.

Residential Therapeutic Home - Lighthouse

The Lighthouse provides two intensely supervised non-secure care facilities in Auckland, one home for boys and one home for girls. This is a short-term five-day alternative to police secure facilities or unplanned, inappropriate placements. During the young person’s stay, the emphasis is on engagement, settlement and successful longer-term placement.

Programme Areas

Mental health

Programme Type

Residential support

Regions

South Auckland, East Auckland, North Auckland, West Auckland, Central Auckland

Age Groups

Youth / Rangatahi

Referral Process

Who is it for?
Boys and girls aged 14-16 years old under Oranga Tamariki or Police care, may involve the youth justice system and/or concerns ranging from abuse and neglect through to mental health concerns or alcohol and drug issues. 

Description

The Lighthouse provides two intensely supervised non-secure care facilities in Auckland, one home for boys and one home for girls. This is a short-term five-day alternative to police secure facilities or unplanned, inappropriate placements. During the young person’s stay, the emphasis is on engagement, settlement and successful longer-term placement.

Residential Therapeutic Home - Te Whare Tūmanako O Kia Puāwai

Te Whare Tūmanako O Kia Puāwai provides family-style care for 6-12 months when family is no longer an option at the time of referral. The service is for boys aged 7-16 with conduct problems who are at risk. We focus on re-engaging young people in education, connecting with whānau/family, and building confidence, while developing pro-social skills to support them to successfully transition into adulthood. The service operates in Auckland.

Programme Areas

Mental health

Programme Type

Residential support

Regions

South Auckland, East Auckland, North Auckland, West Auckland, Central Auckland

Age Groups

Child / Tamariki, Youth / Rangatahi

Referral Process

Referrals to Te Whare Tūmanako O Kia Puāwai come through Oranga Tamariki hub.

Who is it for?
Boys aged 7-16 with conduct problems who are at risk.

Description

Te Whare Tūmanako O Kia Puāwai provides family-style care for 6-12 months when family is no longer an option at the time of referral. 

The service is for boys aged 7-16 with conduct problems who are at risk. We focus on re-engaging young people in education, connecting with whānau/family, and building confidence, while developing pro-social skills to support them to successfully transition into adulthood.

The service operates in Auckland.

Foster Care

Provide short to medium term respite and planned foster care for children and youth at risk who require out of home, family/whānau placements. Respite Care and Planned Respite Care aim to reduce harm caused by in-patient admissions and to support the preservation of natural families/whānau. This service operates in Waikato and Tauranga.

Programme Areas

Mental health

Programme Type

Residential support

Regions

Bay of Plenty, Waikato

Age Groups

Youth / Rangatahi

Referral Process

Who is it for?
Young people aged 11-17 who are at risk of admission to an in-patient acute mental health unit.

Description

Provide short to medium term respite and planned foster care for children and youth at risk who require out of home, family/whānau placements. Respite Care and Planned Respite Care aim to reduce harm caused by in-patient admissions and to support the preservation of natural families/whānau. 

This service operates in Waikato and Tauranga.

Youth Service West

Youth Service West works with young people and young parents to find the best options for education, training or work based learning that will help them build their skills and find suitable employment. We work alongside young people, as their personal advisors, giving them the support they need to achieve qualifications (including NCEA Level 2), and support them towards achieving financial independence.

Programme Areas

Mental health

Programme Type

Supported employment

Regions

West Auckland

Age Groups

Youth / Rangatahi

Referral Process

Who is our service for?
This service works with two specific groups of young people:

  • Young people aged 16-17 who are not in education, training or work-based learning to support them into employment, training and/or education.
  • Young people 16-18 and young parents 16-19 who are receiving government financial assistance to assist them in meeting their obligations for receiving support.   

Download the registration form or click here for an agency referral form.

Your Youth Service West contact is:
Free phone: 0800 WEST UP - 0800 937 887
Email: youthservice@kiapuawai.nz

Description

Youth Service West works with young people and young parents to find the best options for education, training or work based learning that will help them build their skills and find suitable employment. 

We work alongside young people, as their personal advisors, giving them the support they need to achieve qualifications (including NCEA Level 2), and support them towards achieving financial independence. 

Ka Awatea

Ka Awatea, meaning ‘The Dawning of a New Era’, provides support to young people as they transition from state care to adulthood. Each young person is allocated a Kai Atawhai (Personal Advisor) who can work with the young person over several years and model positive social behaviour and empower the young person to make their own informed decisions about employment, training, accommodation and developing positive social peer groups. Ideally planning starts with the Kai Atawhai engaging the young person from the age of 15. When the young person turns 17 prior to discharge from the care of Oranga Tamariki, a planning meeting is held to determine what happens next. Following this meeting Ka Awatea may become the lead agency in supporting the young person to live more independently and safely in the community through to the age of 21. This service operates in Auckland.

Programme Areas

Mental health

Programme Type

Community based support - mental health

Regions

South Auckland, East Auckland, North Auckland, West Auckland, Central Auckland

Age Groups

Youth / Rangatahi

Referral Process

Who is our service for?
Ka Awatea is a voluntary service for young people aged 15 to 21 with complex needs who have been in the care of Oranga Tamariki and who are transitioning to adulthood.

Description

Ka Awatea, meaning ‘The Dawning of a New Era’, provides support to young people as they transition from state care to adulthood.

Each young person is allocated a Kai Atawhai (Personal Advisor) who can work with the young person over several years and model positive social behaviour and empower the young person to make their own informed decisions about employment, training, accommodation and developing positive social peer groups. Ideally planning starts with the Kai Atawhai engaging the young person from the age of 15. When the young person turns 17 prior to discharge from the care of Oranga Tamariki, a planning meeting is held to determine what happens next. Following this meeting Ka Awatea may become the lead agency in supporting the young person to live more independently and safely in the community through to the age of 21.

This service operates in Auckland.

Functional Family Therapy (FFT)

Functional Family Therapy (FFT) therapists provide a family intervention of approximately 3-6 months, typically for one hour per week, with young people and their family/whānau. These young people and their family/whānau have been identified as needing family therapy for conduct problems or other behavioural or mental health concerns by Oranga Tamariki. In the Bay of Plenty and Waikato regions, FFT can also be accessed via the Child and Adolescent Mental Health Service (CAMHS). This evidenced-based therapy is delivered in the home environment. This service operates in Northland, Auckland, Waikato, Taranaki, Rotorua, Taupō, Bay of Plenty, Whanganui, Palmerston North, Napier, and the Lower South Island.

Programme Areas

Mental health

Programme Type

Peer / advocacy / group / family whānau support

Regions

Hawkes Bay, MidCentral, South Auckland, East Auckland, Central Lakes, Southland, West Auckland, Dunedin - South Otago, Waikato, Central Auckland, Taranaki, Northland, Waitaki, Lakes, North Auckland, Bay of Plenty, Whanganui

Age Groups

Youth / Rangatahi

Referral Process

To make a referral for our FFT service, our referral form (below) must be completed by an Oranga Tamariki (OT) social worker.

Who is it for?
Young people aged 10-17 who have significant behavioural challenges and/or mental health problems.

  • Referral Form (PDF, 353.3 KB)

    To be completed by an Oranga Tamariki (OT) social worker only.

Note: PDF downloads require the free Adobe Reader application to view.

Description

Functional Family Therapy (FFT) therapists provide a family intervention of approximately 3-6 months, typically for one hour per week, with young people and their family/whānau. These young people and their family/whānau have been identified as needing family therapy for conduct problems or other behavioural or mental health concerns by Oranga Tamariki. In the Bay of Plenty and Waikato regions, FFT can also be accessed via the Child and Adolescent Mental Health Service (CAMHS). This evidenced-based therapy is delivered in the home environment. 

This service operates in Northland, Auckland, Waikato, Taranaki, Rotorua, Taupō, Bay of Plenty, Whanganui, Palmerston North, Napier, and the Lower South Island. 

Multi-Systemic Therapy (MST)

Multi-systemic Therapy is a short-term (5 month average) intensive behavioural based therapy that aims to help parents understand and support their children to overcome behavioural problems. This is a crisis responsive service that operates 24/7.

Programme Areas

Mental health

Programme Type

Peer / advocacy / group / family whānau support

Regions

South Auckland, East Auckland, North Auckland, West Auckland, Central Auckland

Age Groups

Youth / Rangatahi

Referral Process

To make a referral for our FFT service, our referral form (below) must be completed by an Oranga Tamariki (OT) social worker.

Who is it for?
Parents and children aged 10-16 who have significant behavioural problems.

  • Referral Form (PDF, 353.3 KB)

    To be completed by an Oranga Tamariki (OT) social worker only.

Note: PDF downloads require the free Adobe Reader application to view.

Description

Multi-systemic Therapy is a short-term (5 month average) intensive behavioural based therapy that aims to help parents understand and support their children to overcome behavioural problems. This is a crisis responsive service that operates 24/7.

DHB Funded Intensive Clinical Services (ICS)

Intensive Clinical Services (ICS) utilises Functional Family Therapy (FFT) and interventions such as Triple P for younger children (Bay of Plenty only), to work with young people and their family/whānau that have been identified as needing family therapy for conduct problems or other behavioural or mental health concerns by the local Child and Adolescent Mental Health Service (CAMHS). This service operates in Waikato and the Bay of Plenty.

Programme Areas

Mental health

Programme Type

Peer / advocacy / group / family whānau support

Regions

Bay of Plenty, Waikato

Age Groups

Youth / Rangatahi

Referral Process

Who is it for?
Young people aged 10-17 who have significant behavioural challenges and/or mental health problems.

Description

Intensive Clinical Services (ICS) utilises Functional Family Therapy (FFT) and interventions such as Triple P for younger children (Bay of Plenty only), to work with young people and their family/whānau that have been identified as needing family therapy for conduct problems or other behavioural or mental health concerns by the local Child and Adolescent Mental Health Service (CAMHS).

This service operates in Waikato and the Bay of Plenty.

FirstCare

FirstCare is a primary mental health early intervention for infants, children and their families/whānau. It incorporates Incredible Years, Triple P (2 levels), and trauma-informed Cognitive Behavioural Therapy (CBT) as options to meet individual needs. Referrals are made via the Gateways assessment for families/whānau with issues that are likely to escalate but do not meet the criteria for access to specialist mental health services. The intervention supports parents and families/whānau and ensures that children can maintain stability in their living arrangements. Incredible Years is a service in which parents and children learn strategies with and from other parents in a group. Through First Care, we offer this service, on a case by case basis, at the family/whanua home in order to reach out to families for whom group attendance is challenging. Who is it for? Families with children aged 2-12 Triple P (The Positive Parenting Programme) offers clear and simple strategies to turn problems around and to prevent new problems from developing. Who is it for? Families with children aged 0-16 Cognitive Behavioural Therapy (CBT) is a trauma-informed individual intervention. Who is it for? Children and young people referred by Gateway health and education assessments via Oranga Tamariki. This service operates in Auckland, Capital Coast, Hutt Valley, Wairarapa, and Bay of Plenty.

Programme Areas

Mental health

Programme Type

Peer / advocacy / group / family whānau support

Regions

South Auckland, East Auckland, Wellington, North Auckland, West Auckland, Hutt, Bay of Plenty, Central Auckland, Wairarapa

Age Groups

Youth / Rangatahi

Referral Process

Referrals are predominantly made through Oranga Tamariki as well as via the Gateways assessment for families/whānau with issues that are likely to escalate but do not meet the criteria for access to specialist mental health services. The intervention supports parents and families/whānau and ensures that children can maintain stability in their living arrangements.

Note: PDF downloads require the free Adobe Reader application to view.

Description

FirstCare is a primary mental health early intervention for infants, children and their families/whānau. It incorporates Incredible Years, Triple P (2 levels), and trauma-informed Cognitive Behavioural Therapy (CBT) as options to meet individual needs. Referrals are made via the Gateways assessment for families/whānau with issues that are likely to escalate but do not meet the criteria for access to specialist mental health services. The intervention supports parents and families/whānau and ensures that children can maintain stability in their living arrangements.

  • Incredible Years is a service in which parents and children learn strategies with and from other parents in a group. Through First Care, we offer this service, on a case by case basis, at the family/whanua home in order to reach out to families for whom group attendance is challenging.
    Who is it for?
    Families with children aged 2-12
  • Triple P (The Positive Parenting Programme) offers clear and simple strategies to turn problems around and to prevent new problems from developing.
    Who is it for?
    Families with children aged 0-16

  • Cognitive Behavioural Therapy (CBT) is a trauma-informed individual intervention.
    Who is it for?
    Children and young people referred by Gateway health and education assessments via Oranga Tamariki.

This service operates in Auckland, Capital Coast, Hutt Valley, Wairarapa, and Bay of Plenty.

Pae Whakatupuranga | Functional Family Therapy - Cross Generations (FFT-CG)

The Pae Whakatupuranga FFT-CG team supports family/whānau to reduce their involvement with the New Zealand justice system. It’s designed for young people aged 10-24 years and their family/whānau. Our highly trained therapists meet with whānau in their homes or other convenient locations and work with them to: Reduce the risk of intergenerational involvement in the justice system Strengthen family relationships Improve the way family members interact and communicate with each other Improve family wellbeing by reducing aggression and conflict in the home Help young people stay in the home or transition successfully to independent living Help young people either stay in or return to school, training or employment.

Programme Areas

Mental health, Addictions - drug & alcohol, Kaupapa Māori, Pacific People

Programme Type

Community / social support (AOD), Pacific People (AOD), Coexisting problems – mental health & addictions, Peer / advocacy / group / family whānau support, Non-acute specialist mental health community services, Kaupapa Māori - mental health, Pacific People - mental health, Training - mental health

Regions

South Auckland, East Auckland, North Auckland, West Auckland, Central Auckland

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke

Referral Types

Corrections

Referral Process

The intervention is available for families/whānau in Greater Auckland, including Franklin to the South, Waiheke Island, and Wellsford to the North.

Youth Justice: Oranga Tamariki South Auckland Referrals are made by the South Auckland Oranga Tamariki Youth Justice sites at Ōtara, Ōtāhuhu, Manurewa, and Papakura for young people aged 10-17 years who are living at home or returning home following a period in residential care. 

Corrections: Referrals are made by Auckland Region Women’s Corrections Facility and Community Corrections offices at Franklin, Manukau, Māngere, Manurewa, Ōtara and Papakura for young people aged 18-24 years who are on a community sentence or on probation.

Police: Referrals are made by Auckland City and Waitemata Districts for young people aged 10-17 years where police wish to stop progression through the justice system.

Description

The Pae Whakatupuranga FFT-CG team supports family/whānau to reduce their involvement with the New Zealand justice system. It’s designed for young people aged 10-24 years and their family/whānau. Our highly trained therapists meet with whānau in their homes or other convenient locations and work with them to:

  • Reduce the risk of intergenerational involvement in the justice system
  • Strengthen family relationships
  • Improve the way family members interact and communicate with each other
  • Improve family wellbeing by reducing aggression and conflict in the home
  • Help young people stay in the home or transition successfully to independent living
  • Help young people either stay in or return to school, training or employment. 

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, LGBTQIA+ friendly

Contact Details

8:30 AM to 5:30 PM.

3 Rata Street
New Lynn
Auckland 0600

Information about this location

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Street Address

3 Rata Street
New Lynn
Auckland 0600

Postal Address

Youth Service West
PO Box 22365
Ōtāhuhu 1640

401 Devonport Road, Tauranga

Bay of Plenty

8:30 AM to 5:30 PM.

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This page was last updated at 11:20AM on November 30, 2023. This information is reviewed and edited by Kia Puāwai.