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Kindred Family Services

Social Service


9:00 AM to 3:00 PM.


Moemoeā - Our Vision: Flourishing communities, free from trauma and harm that are home to resilient, thriving citizens.

Te Kaupapa - Our Mission: We provide quality interventions to support, empower and advocate for people so they are able to reach their full potential. 

We provide the following professional services:

  • Counselling - Subsidised sessions for adults, young people and children with trained professionals. 
  • Drop-In - Our door is open, so if you have a question or want some help, feel free to pop in. 
  • Strengthening Families - A family-led service, bringing together supports and agencies. 
  • Support Groups - Building connection and skills in a safe, nurturing environment. Groups held for men and women. 
  • Family Harm - We partner with you to create practical pathways towards safety and a life free from violence. 
  • Family Support - Building on personal strengths, practical strategies and connecting with community resources. 
  • Women's Refuge - Our Kia Tīmata Anō Safe House is a confidential refuge for women and children. 
  • Food Parcels - We offer wholesome food parcels to those in need through the Kai Collective.  

We serve a large and diverse area from Taupaki in the south to Glorit in the north and all the communities and townships in between including Kaukapakapa, South Head, Helensville, Waimauku, Muriwai, Riverhead, Kumeū and Huapai. 

We hold hope for others until they can hold it for themselves so that our community flourishes.


Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us, Make an appointment, Referral, Walk in


Subsidised Counselling Service: $20 per session paid directly to the counsellor for up to six sessions

Family Support: Free

Strengthening Families: Free 

Community Care and Drop-in Support: Free

Groups/Programmes: Children's programmes:  Free

Women's Support Group: Free

Men's Support Group: We invite a koha from our group participants of around $10-$20 per session but we don’t want finances to be a barrier to attendance, so ask only that you invest with your time and commitment and pay what you can afford. 


9:00 AM to 3:00 PM.

Mon – Fri9:00 AM – 3:00 PM

Our Women's Refuge Crisis Line is available 24/7. Either call or text 021 842 917.

Public Holidays: Closed Auckland Anniversary (31 Jan), Waitangi Day (Observed 7/2/22) (7 Feb), Good Friday (15 Apr), Easter Sunday (17 Apr), Easter Monday (18 Apr), ANZAC Day (25 Apr), Queen's Birthday (6 Jun), Labour Day (24 Oct).

Languages Spoken


Services Provided

Family / whānau

  • Parenting education
  • Support

The Family Support Service is a free service available to women, men, youth and families.

Facilitation and advocacy with/for individuals and families to engage other services and programmes in support…


Youth / Rangatahi

Youth Mentoring

Mentoring and advocacy for youth.  


Counselling is offered to women, men, youth, children and families.   

Specialist areas: grief and loss, relationships, family harm, trauma, abuse, addictions, change of life direction, chronic pain, low mood, anxiety,…


Abuse and violence

  • Counselling
  • Information & support


Cultural support


  • Parenting education
  • Parent wellbeing
  • Whānau support
  • Dads

Wheelchair Access



North Auckland, West Auckland

Contact Details

• Nicole - Receptionist

• Ana  - Executive Director

• Tania - Community Care Worker

• Rachael  - Family Harm Senior Practitioner  

• Sarah  - Groups Coordinator

Old Post Office Building
104 Commercial Road
Auckland 0840

Information about this location

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Street Address

Old Post Office Building
104 Commercial Road
Auckland 0840

Postal Address

PO Box 141
Auckland 0840

This page was last updated at 12:43PM on August 11, 2021. This information is reviewed and edited by Kindred Family Services.