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Lakes DHB Primary Mental Health Intervention Service (PRIMHIS)

Mental Health & Addictions Service

Today

Programmes

Primary Mental Health Intervention Service

Programme Areas

Mental health

Programme Type

Non-acute specialist mental health community services

Regions

Lakes

Age Groups

Adult, Older adult

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

Referrals can be made through the Lakes DHB - Triage Service.

Who do we see?

  • People aged 19+
  • 19 years and under would be referred to iCAMHS or REAL services
Description

What do we do?

We use psychological brief interventions often called "Talking Therapies" to help you manage and cope with whatever may be a problem for you.  These are specific therapies that can help you problem solve and look at different ways of thinking, feeling and behaving.

Where can we see you?

  • at your GP's clinic/surgery
  • onsite at Rotorua Hospital

What happens when we see you?

We will make contact to arrange an appointment.  If you are unable to attend your appointment it is essential that we know.

Our service is free and we can see you for up to six sessions.

The first session is getting to know you, identify your main concerns and what you would like to get out of meeting with us - your goals.

We may also provide education about maintaining and restoring your wellbeing.

Everything we talk about is confidential though at times we may (with your consent) liaise with your GP or our team.

If there are any safety concerns for you or others we would need to discuss with others.

Your notes are kept in the GP file.

Sometimes we may ask you to complete homework or exercises to build on your coping strategies.

Did you know?

  • 1 in 5 New Zealand people suffer from depression at some stage in their lives, anxiety is very close behind.
  • 5% of people are predicted to meet the criteria for a mental health disorder sometime in their life (Te Ra Hinengaro)
  • Talking Therapies can assist in your recovery

'THERE IS NO HEALTH WITHOUT MENTAL HEALTH'

Hours

Mon – Fri8:00 AM – 4:30 PM

For urgent out of hours assistance, please call the Acute Response Team on 0800 166 167.

Public Holidays: Closed on all public holidays.

Fees

New Zealand citizens or those who have obtained permanent residence are entitled to publicly funded health care.

Non-residents may be required to pay for their health care.

Click here to read more about eligibility for funded care at Lakes DHB.

Staff

We are a primary service consisting of nurses, occupational therapists, clinical psychologists and psychiatrist (doctor).

Public Transport

For more information on public transport options, click here.

Parking

For more information on parking at Rotorua Hospital, click here.

Contact Details

Emergency Department: Open 24 hours / 7 days. Phone (07) 348 1199 extn 8689

Rotorua Hospital Map

Corner Arawa Street and Pukeroa Road
Rotorua
New Zealand

Information about this location

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Get directions

Street Address

Corner Arawa Street and Pukeroa Road
Rotorua
New Zealand

Postal Address

Rotorua Hospital
Private Bag 3023
Rotorua Mail Centre
Rotorua 3046

This page was last updated at 3:36PM on January 28, 2020. This information is reviewed and edited by Lakes DHB Primary Mental Health Intervention Service (PRIMHIS).