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Lakes > Mental Health & Addictions >

Manaaki Ora Trust

Mental Health & Addictions Service, Kaupapa Māori, Community Health, Social, Stop Smoking

Today

1272 Fenton Street, Rotorua

9:00 AM to 4:30 PM.

16-20 Houkotuku Street, Ohinemutu, Rotorua

9:00 AM to 4:30 PM.

1 Brookland Road, Western Heights, Rotorua

9:00 AM to 5:00 PM.

Waiora House, 129 Spa Road, Taupō

9:00 AM to 4:30 PM.

Description

Manaaki Ora Trust is a kaupapa Māori health, social services and education provider that stems from the integration of Tipu Ora and Te Utuhina Manaakitanga. Manaaki Ora has grown from the aspirations of Te Arawa to ensure Māori are healthy, live well and are able to access the services and support that they need. We are a leading service provider utilising kaupapa Māori approaches for the well-being of all people.

How do I access this service?

Referral, Contact us, Walk in

Fees and Charges Categorisation

Free

Fees and Charges Description

Most services are free but please contact us to discuss.

Hours

1272 Fenton Street, Rotorua

9:00 AM to 4:30 PM.

Mon – Fri 9:00 AM – 4:30 PM

We can offer after hour appointments if required.  Please discuss this when making contact with us. 

Public Holidays: Closed King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr).

16-20 Houkotuku Street, Ohinemutu, Rotorua

9:00 AM to 4:30 PM.

Mon – Thu 9:00 AM – 4:30 PM
Fri 9:00 AM – 4:00 PM

We can offer after hour appointments if required.  Please discuss this when making contact with us. 

Public Holidays: Closed King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr).

1 Brookland Road, Western Heights, Rotorua

9:00 AM to 5:00 PM.

Mon – Fri 9:00 AM – 5:00 PM

We can offer after hour appointments if required.  Please discuss this when making contact with us. 

Public Holidays: Closed King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr).

Waiora House, 129 Spa Road, Taupō

9:00 AM to 4:30 PM.

Mon – Fri 9:00 AM – 4:30 PM

Public Holidays: Closed King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr).

Languages Spoken

English, Māori

Programmes

Youth Alcohol and Other Drugs Counselling Services

Working with young people aged 12 to 25 years, Manaaki Ora has counsellors attached to most high schools in Rotorua. We will also see young people in their own homes or at our offices based in town. Our counsellors see young people who: Want some information or support Want to kōrero/talk about stuff that is bothering them Are worried about themself or a friend or family Are getting into trouble because of alcohol and other drugs Are using alcohol or drugs to cope with strong feelings or stress

Programme Areas

Addictions - drug & alcohol, Kaupapa Māori

Programme Type

Community / social support (AOD), Kaupapa Māori (AOD), Advocacy / group / family whānau support (AOD)

Regions

Lakes

Age Groups

Youth / Rangatahi

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

To self refer, drop in to our offices at 1272 Fenton Street, Rotorua. We are open Monday to Friday 9.00am-4.30pm.

Description

Working with young people aged 12 to 25 years, Manaaki Ora has counsellors attached to most high schools in Rotorua.  We will also see young people in their own homes or at our offices based in town.  

Our counsellors see young people who:

  • Want some information or support
  • Want to kōrero/talk about stuff that is bothering them
  • Are worried about themself or a friend or family
  • Are getting into trouble because of alcohol and other drugs
  • Are using alcohol or drugs to cope with strong feelings or stress
Alcohol and Other Drugs Counselling Services

The community service is available for anyone aged 20 years or older experiencing issues related to their drinking or drug use. Individual and/or group interventions are offered in a free and confidential setting. For family/whānau members who are impacted by a loved one's substance use we can also offer some support and advice.

Programme Areas

Addictions - drug & alcohol, Addictions - other, Kaupapa Māori

Programme Type

Community / social support (AOD), Kaupapa Māori (AOD), Community based support - gambling, Advocacy / group / family whānau support (AOD)

Regions

Lakes

Age Groups

Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

To self refer, drop in to our offices at 1272 Fenton Street, Rotorua. We are open Monday to Friday 9.00am-4.30pm.

Description

The community service is available for anyone aged 20 years or older experiencing issues related to their drinking or drug use.  Individual and/or group interventions are offered in a free and confidential setting. 

For family/whānau members who are impacted by a loved one's substance use we can also offer some support and advice.  

Te Whare Oranga Ngakau - Alcohol and Other Drugs Residential Service

Te Whare Oranga Ngakau is a Kaupapa Māori alcohol and drug residential service. Over a 12 week programme, whānau are supported through exploration of whakapapa, tikanga and purakau to better develop the necessary skillsets to live a life free of alcohol & other substance related harm. Group work and individual interventions are part of the programme. We work with a broad range of whānau from across Aotearoa. If you are interested in learning more about what is offered, please make contact.

Programme Areas

Addictions - drug & alcohol, Kaupapa Māori

Programme Type

Kaupapa Māori (AOD), Residential alcohol & other drug treatment

Regions

Tairāwhiti, Hawke's Bay, MidCentral, South Auckland, East Auckland, West Auckland, Waikato, Central Auckland, Hutt, Taranaki, Northland, Wellington, Lakes, North Auckland, Bay of Plenty, Whanganui, Wairarapa

Age Groups

Adult / Pakeke, Older adult / Kaumātua

Referral Types

DHB clinical services, Corrections

Referral Process

If you would like more information about Te Whare Oranga Ngakau or would like to make a referral please phone us on (07) 348 3586 or email twonreferral@manaakiora.org.nz 

Entry criteria:

  • 18+ and living in the Midlands region, although we can take referrals for methamphetamine treatment from across the North Island
  • have a primary alcohol and/or drug problem
  • have a stable physical and mental health status
  • be motivated to complete a 12 week drug and alcohol programme
  • have an identified community AOD worker
  • is open to a kaupapa Māori approach

The documents below may be useful as background reading when making a referral.

Note: PDF downloads require the free Adobe Reader application to view.

Description

Te Whare Oranga Ngakau is a Kaupapa Māori alcohol and drug residential service.

Over a 12 week programme, whānau are supported through exploration of whakapapa, tikanga and purakau to better develop the necessary skillsets to live a life free of alcohol & other substance related harm.  Group work and individual interventions are part of the programme.  

We work with a broad range of whānau from across Aotearoa.  If you are interested in learning more about what is offered, please make contact. 

Problem Gambling Service

Problem gambling intervention services provide counselling services for people experiencing gambling harm (including those affected by someone else’s gambling) in Rotorua, Taupō, Tūrangi or Mangakino. The service is mobile and confidential.

Programme Areas

Addictions - other, Kaupapa Māori

Programme Type

Community based support - gambling, Venue exclusion for problem gamblers, Kaupapa Māori - gambling & other addictions, Training - other addictions

Regions

Lakes

Age Groups

Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Feel free to drop into our offices at 1272 Fenton Street, Rotorua, email us at tu_admin@manaakiora.org.nz or call 0800 646 624.  Free text 5030.

Description

Problem gambling intervention services provide counselling services for people experiencing gambling harm (including those affected by someone else’s gambling) in Rotorua, Taupō, Tūrangi or Mangakino. 

The service is mobile and confidential.

Manaaki Ora Stop Smoking Service

Our Smokefree Support Service covers Rotorua, Taupō, Tūrangi and Mangakino to provide you, your whānau, friends and even workplaces with support, advice, tools and strategies to help you along your smokefree journey. We know quitting is hard and we aim to give you the best chance of being smokefree.

Programme Areas

Self help/ helpline, Addictions - other, Smoking cessation, Kaupapa Māori

Programme Type

Helpline / self-help - smoking cessation, Community based support - other, Kaupapa Māori - smoking cessation

Regions

Central Lakes

Age Groups

Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Our Stop Smoking Service operates from Waiora House, 129 Spa Road, Taupō and 16-20 Houkotuku Street, Ohinemutu, Rotorua.  Contact us: 0800 348 2400, or email  

Description

Our Smokefree Support Service covers Rotorua, Taupō, Tūrangi and Mangakino to provide you, your whānau, friends and even workplaces with support, advice, tools and strategies to help you along your smokefree journey. We know quitting is hard and we aim to give you the best chance of being smokefree.

Services Provided

Well Child Tamariki Ora

FREE service, where we work alongside whānau in your home with a focus on the health and wellbeing of your tamaiti/child.

FREE service, where we work alongside whānau in your home with a focus on the health and wellbeing of your tamaiti/child.

Kia Puawai – Western Heights Child Health Programme

This is a FREE service and pilot programme delivering comprehensive primary maternity care, early parenting and well child health services targeting families living in the western suburbs of Rotorua.

Service types: Pregnancy and parenting, Parenting education, Pregnancy support, Transport, Advocacy, Kaupapa Māori, Well Child Tamariki Ora.

This is a FREE service and pilot programme delivering comprehensive primary maternity care, early parenting and well child health services targeting families living in the western suburbs of Rotorua.

Startwell Service

FREE practical, hands on support for first time parents presenting with infant feeding/sleeping/attachment issues and/or mild mental health or social concerns that are impacting on their ability to confidently care for baby.

Service types: Pregnancy and parenting, Parent wellbeing, Breastfeeding support, Parenting education, Support after birth.

FREE practical, hands on support for first time parents presenting with infant feeding/sleeping/attachment issues and/or mild mental health or social concerns that are impacting on their ability to confidently care for baby.

Family Start

FREE service focusing on achieving positive outcomes for children through strengthening the whānau (family) to be self sufficient and to ensure that tamariki (children) have the best possible start in life until the child is 5 years old.

Service types: Whānau support, Pregnancy and parenting, Parenting education, Parent wellbeing.

FREE service focusing on achieving positive outcomes for children through strengthening the whānau (family) to be self sufficient and to ensure that tamariki (children) have the best possible start in life until the child is 5 years old.

Teen Parents

FREE service providing teenage parents with intensive case management focused on ensuring a highly tailored continuum of care you and your children.

Service types: Well Child Tamariki Ora, Young mums, Pregnancy and parenting, Support after birth, Pregnancy support, Parent wellbeing, Parenting education, Support for Dads, Breastfeeding support, Whānau support, Car seats and safety.

FREE service providing teenage parents with intensive case management focused on ensuring a highly tailored continuum of care you and your children.

Education and training

Manaaki Ora PTE is a Private Training Establishment offering New Zealand Certificate and Diploma level courses in Whānau Ora across Aotearoa. Our courses prepare kaimahi working with whānau in the community, (not only Whānau Ora Navigators, but all those working with whānau), with the best possible skills and knowledge to support whānau to achieve their aspirations. Our courses are delivered in a wānanga setting, with assessments being completed online. Pūkenga Mātauranga, who are highly qualified and respected in their field of expertise, present relevant, engaging information alongside passionate kaiako. Tauira will be assessed with NZQA unit standards and modules using a variety of assessment methods.

  • Skills courses

Manaaki Ora PTE is a Private Training Establishment offering New Zealand Certificate and Diploma level courses in Whānau Ora across Aotearoa.
Our courses prepare kaimahi working with whānau in the community, (not only Whānau Ora Navigators, but all those working with whānau), with the best possible skills and knowledge to support whānau to achieve their aspirations.
Our courses are delivered in a wānanga setting, with assessments being completed online.
Pūkenga Mātauranga, who are highly qualified and respected in their field of expertise, present relevant, engaging information alongside passionate kaiako.  Tauira will be assessed with NZQA unit standards and modules using a variety of assessment methods.

Youth mentoring / development

Our Youth Service offers support for rangatahi not in employment, education or training or young people who receive a Youth or Young Parent Payment. Our Youth Service provides the following services in Rotorua: Youth Payment Young Parent Payment NEET – Mentoring and Support

Our Youth Service offers support for rangatahi not in employment, education or training or young people who receive a Youth or Young Parent Payment. Our Youth Service provides the following services in Rotorua:

  • Youth Payment
  • Young Parent Payment
  • NEET – Mentoring and Support
Abuse and violence support

Family violence intervention, Support groups, Conflict resolution mediation, Victim support, Information and support

  • Family violence intervention
  • Support groups
  • Conflict resolution mediation
  • Victim support
  • Information and support
Manaaki Ora Elder Abuse Rapid Response (EARR) service

This is a free service currently being delivered in Whakatāne District, Western Bay of Plenty District and Taupō District to address the immediate needs of older people (65 and over) experiencing, or at risk of, abuse and neglect.

This is a free service currently being delivered in Whakatāne District, Western Bay of Plenty District and Taupō District to address the immediate needs of older people (65 and over) experiencing, or at risk of, abuse and neglect.

Dental Service

If you are after information about our dental service, please click the link below: Tipu Ora Dentists • Healthpoint

If you are after information about our dental service, please click the link below:

Tipu Ora Dentists • Healthpoint

Disability Assistance

Wheelchair access, Wheelchair accessible toilet, Mobility parking space

Additional Details

Face to face / Kanohi ki te Kanohi

Region

Lakes

Contact Details

1272 Fenton Street, Rotorua

Lakes

9:00 AM to 4:30 PM.

More details…

16-20 Houkotuku Street, Ohinemutu, Rotorua

Lakes

9:00 AM to 4:30 PM.

More details…

1 Brookland Road, Western Heights, Rotorua

Lakes

9:00 AM to 5:00 PM.

More details…

Waiora House, 129 Spa Road, Taupō

Lakes

9:00 AM to 4:30 PM.

More details…

This page was last updated at 11:04AM on June 19, 2024. This information is reviewed and edited by Manaaki Ora Trust.