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MidCentral DHB - Mental Health & Addictions Resource Team

Mental Health & Addictions Service



The MidCentral DHB Mental Health & Addiction Resource Team is guided by the vision “Together we flourish” for service users, their family, whānau, the workforce and community.


Mental Health & Addictions Resource Team

Programme Areas

Mental health

Programme Type

Peer / advocacy / group / family whānau support



Age Groups

Child / tamariki, Youth / rangatahi, Adult / pakeke, Older adult / kaumātua

Referral Process

The MidCentral DHB Mental Health & Addiction Resource team is internally based and supports the community teams.

If you would like to offer any feedback or meet with any of the team, please do not hesitate to contact us.


Consumer & Family Support

The Consumer, Family & Whānau Team is committed to working in partnership to enhance the service experience of people who access and are supported by MidCentral Mental Health & Addiction Services.

​The team have very close links to service users, their families, whānau, treatment teams, including local, regional and national stakeholders in both the mental health and addiction sector. They bring a range of skills, knowledge, qualifications and lived experience of using mental health and addiction services. 

Consumer Advisor – Community

The Consumer Advisor for MidCentral DHB Community Mental Health & Addictons Service actively promotes recovery from the perspective of knowing how hard it can be, while knowing life can and does get better. The Consumer Advisor provides systemic advocacy to the service and offers support to anyone using MidCentral Mental Health Services by walking alongside service users, their families and whānau through the service journey.

Our consumer advisor is Chris Hocken.

Family & Whānau Advisor

Families/whānau need support in negotiating their way through the experience of mental illness. The Family/Whānau Advisor provides this support as well as to the Service User/tangata whaiora to meet their own needs as family/whānau with a family/whānau member experiencing mental distress & addictions.

Support is provided by:

  • Interpretation of information, and guidance to families/whānau to increase their participation in the service.
  • Assisting family/whānau members in determining their needs, and provide a key coordination role between Whānau and mental health services.  This includes education in the skills and strategies families/whānau must develop to help them through the experience, and to assist in the recovery of their family/whānau member and promote Whānau Ora (Family/whānau wellbeing).
  • Working in collaboration with family/whānau organisations to develop a strong family/whānau focus for the wider mental health sector.  
  • Development of support systems for families/whānau across the continuum of care.

Our Family Advisor is Joanne Henare


Operations Executive

 Scott Ambridge

Clinical Executive

Vanessa Caldwell

Associate Director of Nursing

Jon Gullidge


Raeleen Toia

Service Development Lead

 Kathy Tyacke

Consumer Project Lead

 Chris Hocken

Planning & Integration Lead

Richard Hodgson
Clinical Programmes Lead Dr. Stacey Wilson

Māori  Development Lead

Raeleen Toia





No fees apply


Mon – Fri8:30 AM – 5:00 PM

Public Holidays: Closed Wellington Anniversary (24 Jan), Waitangi Day (Observed 7/2/22) (7 Feb), Good Friday (15 Apr), Easter Sunday (17 Apr), Easter Monday (18 Apr), ANZAC Day (25 Apr), Queen's Birthday (6 Jun), Labour Day (24 Oct).
Christmas: Open 20 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan — 7 Jan.

Document Downloads


Parking is available onsite at Palmerston North Hospital: 40 minutes free, $2.00 per hour thereafter.

Half day meeting fee discount as your meeting host.

Contact Details

Kauri House - upstairs
Gate 12, Ruahine Street
Palmerston North Hospital
Palmerston North 4442

Information about this location

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Get directions

Street Address

Kauri House - upstairs
Gate 12, Ruahine Street
Palmerston North Hospital
Palmerston North 4442

Postal Address

Private Bag 11036
Palmerston North

This page was last updated at 9:32PM on February 3, 2021. This information is reviewed and edited by MidCentral DHB - Mental Health & Addictions Resource Team.