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Northland DHB Mental Health & Addictions - Triage Service

Mental Health & Addictions Service


8:00 AM to 4:30 PM.


Triage Service

Programme Areas

Mental health

Programme Type

Non-acute specialist mental health community services



Age Groups


Referral Types

Self referral, GP, DHB clinical services, Corrections


The Triage Service provides a single point of entry for non-urgent referrals to adult mental health services.

The service undertakes initial screening and assessment to provide appropriate advice and/or facilitate an assisted referral to the appropriate Northland DHB Mental Health Service or another service provider such as a community based Non-Government Organisations (NGO’s).


8:00 AM to 4:30 PM.

Mon – Fri8:00 AM – 4:30 PM

Closed weekends and public holidays

Public Holidays: Closed on all public holidays.


There are no fees for services to public patients if you are lawfully in New Zealand and meet one of the eligibility criteria set by the Ministry of Health. If you do not meet the criteria, you will be required to pay for the full cost of any medical treatment you receive during your stay.

To check whether you meet the specified eligibility criteria, visit Ministry of Health 


All Northland DHB Mental Health and Addiction Services have a multidisciplinary team (MDT) of health professionals who work together with the service user and their family to ensure they receive integrated care to help with their recovery and discharge.

The Northland DHB has kaumātua and kuia available to provide cultural support to patients/service users/tangata whaiora and their whānau, if required.

Contact Details

Whangarei Hospital


Fax (09) 430 4115 during working hours; (09) 430 4132 after hours

Emergency Department: Open 24 hours / 7 days, Phone (09) 430 4100

Feedback, compliments, complaints and suggestions

Whangarei Hospital
2 Hospital Road

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Get directions

Street Address

Whangarei Hospital
2 Hospital Road

Postal Address

Whangarei Hospital
Private Bag 9742
Whangarei 0148

This page was last updated at 12:10PM on June 8, 2020. This information is reviewed and edited by Northland DHB Mental Health & Addictions - Triage Service.