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Northland DHB Mental Health - Triage Service

Mental Health & Addictions Service


8:00 AM to 4:30 PM.


Triage Service

Programme Areas

Mental health

Programme Type

Non-acute specialist mental health community services



Age Groups

Child, Youth, Adult, Older Adult

Referral Types

Self referral, GP, DHB clinical services, Corrections


The Triage Service provides a single point of entry for acute and non-urgent referrals to adult mental health services.

The service undertakes initial screening and assessment to provide appropriate advice and/or facilitate an assisted referral to the appropriate Northland DHB Mental Health Service or another service provider such as a community based Non-Government Organisations (NGO’s).


8:00 AM to 4:30 PM.

Mon – Fri 8:00 AM – 4:30 PM

Closed weekends and public holidays

Public Holidays: Closed Northland Anniversary (28 Jan), Waitangi Day (6 Feb), Good Friday (19 Apr), Easter Sunday (21 Apr), Easter Monday (22 Apr), ANZAC Day (25 Apr), Queen's Birthday (3 Jun), Labour Day (28 Oct).
Christmas: Open 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec — 28 Dec. Closed 29 Dec — 30 Dec. Open 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan — 4 Jan.


There are no fees for services to public patients if you are lawfully in New Zealand and meet one of the eligibility criteria set by the Ministry of Health. If you do not meet the criteria, you will be required to pay for the full cost of any medical treatment you recieve during your stay.

To check whether you meet the specified eligibility criteria, visit the Ministry of Health website

Contact Details

Whangarei Hospital


Whangarei Hospital
2 Hospital Road

Information about this location

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Street Address

Whangarei Hospital
2 Hospital Road

Postal Address

Whangarei Hospital
Private Bag 9742
Whangarei 0148

This page was last updated at 3:55PM on August 28, 2018. This information is reviewed and edited by Northland DHB Mental Health - Triage Service.