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West Auckland > Mental Health & Addictions >

Odyssey

Mental Health & Addictions Service

Today

8:30 AM to 4:30 PM.

Description

Odyssey's vision is that people, whānau and communities are connected and supported to live the lives they want, free from drug, alcohol and other addiction. 

For over 40 years, Odyssey has supported thousands of New Zealanders whose lives are affected by alcohol, drug or other addiction challenges.

Our residential and community services offer supportive peer environments for adults, young people and whānau to build on existing strengths and learn new skills that enable long-term recovery.

Hours

8:30 AM to 4:30 PM.

Mon – Fri 8:30 AM – 4:30 PM

Languages Spoken

English, Māori

Programmes

Adult Residential Programme

Our adult residence offers a long-term (9-14 month) programme for people experiencing issues with drug or alcohol use. The programme is based on the Therapeutic Community model, or TC. TC is a supportive peer environment where members of the community gain skills to make the changes they need to live the lives they want. In a TC, the community itself is a vital part of your journey. Learning occurs in the way you live and work together as residents and staff, and in the roles and responsibilities you have in the house. To find out more about our adult residential service, please see our website.

Programme Areas

Addictions - drug & alcohol

Programme Type

Residential alcohol & other drug treatment

Regions

South Auckland, East Auckland, North Auckland, West Auckland, Central Auckland, Northland

Age Groups

Adult / Pakeke

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Our adult residential programme is open to New Zealanders aged 18 years and over.
Within this programme, we also offer special support for young adults aged 18-23.

If you have a residential address in Auckland, your local district health board (DHB) will be able to fund your treatment. If you live outside Auckland, funding may be available with the following DHBs: Waikato, Bay of Plenty, Lakes, Mid Central and Taranaki. Alternatively, you may be eligible for funding as part of the National Methamphetamine Programme. 

To find out whether Odyssey may be an option for you, please complete our referral form and send it to  . Please contact us on 09 638 4957 if you have any questions about the form.

Once we have received your referral form, we will be in contact. 

Please note, due to high demand for our services at various times, our assessment process is sometimes delayed. If you have any queries regarding your potential assessment, please call us on 09 638 4957 or ask your referrer to get in touch.

If your application is accepted, your case manager will arrange an admission date for you and support you throughout the admission process.

Description

Our adult residence offers a long-term (9-14 month) programme for people experiencing issues with drug or alcohol use. The programme is based on the Therapeutic Community model, or TC.

TC is a supportive peer environment where members of the community gain skills to make the changes they need to live the lives they want.

In a TC, the community itself is a vital part of your journey. Learning occurs in the way you live and work together as residents and staff, and in the roles and responsibilities you have in the house.

To find out more about our adult residential service, please see our website. 

Community Hubs

Our community hubs are places to find information and resources, to access mentoring or learning support, or to join a group with other people who may be having similar experiences to you. To find out more about services and activities at our community hubs, please see our website or contact us directly: Auckland – Te Tāwharau community hub Phone: 09 638 4957 Visit: 4/3029 Great North Road, New Lynn Northland Phone: 09 982 8054 Visit: 144 Bank Street, Whangārei

Programme Areas

Addictions - drug & alcohol

Programme Type

Community / social support (AOD), Advocacy / group / family whānau support (AOD)

Regions

South Auckland, East Auckland, North Auckland, West Auckland, Central Auckland, Northland

Age Groups

Youth / Rangatahi, Adult / Pakeke

Referral Process

At our community hubs in Auckland and Whangārei, we support people who may be experiencing harm from their own (or someone else's) challenges with alcohol, other drugs or gambling. 

Description

Our community hubs are places to find information and resources, to access mentoring or learning support, or to join a group with other people who may be having similar experiences to you. 

To find out more about services and activities at our community hubs, please see our website or contact us directly:

Auckland – Te Tāwharau community hub
Phone: 09 638 4957
Visit: 4/3029 Great North Road, New Lynn

Northland
Phone: 09 982 8054
Visit: 144 Bank Street, Whangārei

Youth Residential Programme

We offer a live-in programme for young people | rangatahi who are struggling with issues related to alcohol and drug use. The programme is based on an approach called a therapeutic community or TC. This is a supportive environment that focuses on activities that support wellbeing. Learning occurs in the way you live and work together as a community (young people and staff), and in the roles and responsibilities you have in the house. While staying with us, young people learn useful life, social and other wellbeing skills that will support them to live independently in the future. We also offer support to reconnect with family and whānau. Each young person develops an individual learning pathway and attends Odyssey School. They also have an opportunity to participate in our Odyssey Café work training programmes. Young people who stay with us benefit from access to regular therapy groups, a nurse, alcohol and other drug (AOD) practitioners, psychologists, psychiatrists, and physical wellbeing specialists. See our website for more information on our youth residential programme.

Programme Areas

Addictions - drug & alcohol

Programme Type

Residential alcohol & other drug treatment

Regions

South Auckland, East Auckland, North Auckland, West Auckland, Central Auckland, Northland

Age Groups

Youth / Rangatahi

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Please contact us:

  • If you’d like to chat about whether staying at Odyssey might be a good option, or

  • If you think someone in your whānau or a young person you are supporting might benefit from our support.

We accept self-referrals, as well as referrals from whānau or other service providers.

To begin the referral process:

  • Complete a referral form [link

  • Email this to

If you need support with the form or have any other questions, please contact us at 09 638 4957.

Once a referral is received:

  • A Community Practitioner will be in touch with you (or your referrer) to set up a meeting. We hope we can meet you in person.  If this is not possible, then we will be in touch by phone.  

  • During the first meeting, we will tell you a bit about the service and anything else you want to know about what we do and how we can support you. Even if you are not sure whether you want or need to stay with us, we are happy to just have a chat about your options.

  • If staying with us seems like a good option, we will also complete an AOD (alcohol and other drug) assessment during our meeting to make sure that a residential stay is the best option for you.

  • We can also arrange a visit to our residence if you like. 

Please note the time from referral to admission into our residential programme will vary from young person to young person, depending on individual circumstances and availability at our residence. It generally takes between one and two months from receiving a completed referral form.

Description

We offer a live-in programme for young people | rangatahi who are struggling with issues related to alcohol and drug use.

The programme is based on an approach called a therapeutic community or TC.  This is a supportive environment that focuses on activities that support wellbeing.  Learning occurs in the way you live and work together as a community (young people and staff), and in the roles and responsibilities you have in the house.

While staying with us, young people learn useful life, social and other wellbeing skills that will support them to live independently in the future. We also offer support to reconnect with family and whānau. 

Each young person develops an individual learning pathway and attends Odyssey School. They also have an opportunity to participate in our Odyssey Café work training programmes

Young people who stay with us benefit from access to regular therapy groups, a nurse, alcohol and other drug (AOD) practitioners, psychologists, psychiatrists, and physical wellbeing specialists.

See our website for more information on our youth residential programme. 

Youth Community Programme

Our community services team supports rangatahi before and after staying with us. We are your first point of contact if you think Odyssey might be an option for you (or if someone you support might benefit from a stay at Odyssey). We work closely with the residential team to support you to get ready for your stay with us – we can answer any questions you may have about what it’s like staying at Odyssey and we support you through the assessment and admission process. Once you leave our house, we will also support you with your future plans and connecting into the community.

Programme Areas

Addictions - drug & alcohol

Programme Type

Community / social support (AOD), Advocacy / group / family whānau support (AOD)

Regions

South Auckland, East Auckland, North Auckland, West Auckland, Central Auckland, Northland

Age Groups

Youth / Rangatahi

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Please contact us:

  • If you’d like to chat about what might work for you.

  • If you think someone in your whānau, or a young person you’re supporting might benefit from our support.

We accept self-referrals, as well as referrals from whānau or other service providers.

To begin the referral process:

  • Complete a referral form.

  • Email this to .

If you need support with the forms, or have any other questions, please contact us at 09 638 4957 ext. 753.

Once a referral is received:

  • A community practitioner will be assigned to the case. They will be in touch with you (or your referrer) to set up a meeting. We hope we can meet you in person.  But if this is not possible then we will be in touch by phone.  

  • During the first meeting, we will tell you a bit about the service and give you as much information as you need about what we do and how we can support you. Even if you are not sure whether you want or need to stay with us, we’re happy to just have a chat about options for you.

  • If staying with us seems like a good option, we will also complete an AOD (alcohol and other drug) assessment during our meeting to make sure that a residential stay is the best option for you. 

  • We can also arrange a visit to our residence if you like. 

Please note the time from referral to admission into our residential programme will vary from young person to young person, depending on individual circumstances and availability at our residence. It generally takes between one and two months from receiving a completed referral form. 

Description

Our community services team supports rangatahi before and after staying with us.

We are your first point of contact if you think Odyssey might be an option for you (or if someone you support might benefit from a stay at Odyssey).  

We work closely with the residential team to support you to get ready for your stay with us – we can answer any questions you may have about what it’s like staying at Odyssey and we support you through the assessment and admission process.

Once you leave our house, we will also support you with your future plans and connecting into the community.

Stand Up! School-based Services

Stand Up! is a youth development programme for rangatahi whose lives are influenced by alcohol and other drugs. We work collaboratively with young people, and their schools or education providers. We offer counselling support to rangatahi accessing our services, and we support them to determine how involved they want to be in our programme and what they want to get out of it. Together we evaluate their progress, areas of strength, and future areas for development. Participating in the Stand Up! programme provides rangatahi with opportunities to explore and discuss a range of topics beyond alcohol and other drugs, such as their academic performance, future aspirations, or whānau relationships. They also get opportunities to develop other life or social skills. Stand Up! is a lively and diverse team of trained AOD (alcohol and other drug) practitioners. We come from a range of cultural, life and educational backgrounds, and this allows us to offer different approaches and styles to our rangatahi and their schools. To find out more, please visit our website.

Programme Areas

Addictions - drug & alcohol

Programme Type

Community / social support (AOD), Advocacy / group / family whānau support (AOD)

Regions

South Auckland, East Auckland, North Auckland, Central Auckland

Age Groups

Youth / Rangatahi

Referral Process

Any student enrolled in a secondary education provider, who is seeking support for themselves or wanting to refer others to Stand Up!, may enquire about the programme at their school’s health centre. 

Health centre staff will be able to advise whether Stand Up! is available and which day of the week practitioners visit. Anyone can make a referral, including the principal, deans, nurses, teachers and peers. 

Because we work closely with and as part of each school’s Student Health Centre, no parental consent is required. 

To self-refer or refer someone else, please provide your full name and some background detail around the reason for referral. One of our practitioners will then contact the student and arrange an initial catch up to get a full story of their life and background. 

Description

Stand Up! is a youth development programme for rangatahi whose lives are influenced by alcohol and other drugs.

We work collaboratively with young people, and their schools or education providers.

We offer counselling support to rangatahi accessing our services, and we support them to determine how involved they want to be in our programme and what they want to get out of it.

Together we evaluate their progress, areas of strength, and future areas for development. Participating in the Stand Up! programme provides rangatahi with opportunities to explore and discuss a range of topics beyond alcohol and other drugs, such as their academic performance, future aspirations, or whānau relationships. They also get opportunities to develop other life or social skills.

Stand Up! is a lively and diverse team of trained AOD (alcohol and other drug) practitioners. We come from a range of cultural, life and educational backgrounds, and this allows us to offer different approaches and styles to our rangatahi and their schools.

To find out more, please visit our website

Support for Whānau

Te Puawai Aroha Adapted from an Australian programme for children of parents with mental illness (COPMI), our programme was blessed with the name Te Puawai Aroha, which means “blossoming love”. Our programme aims to: Build resilience Improve whanaungatanga/connections between family members Explore ways to cope with challenges Learn more about how mental illnesses and/or addiction affect the whānau. Everyone is encouraged to talk and learn more about emotions, as a way of learning about how people may have challenges with mental health and addictions. Children (9:00am-3:00pm), teenagers, and parents/caregivers (1:00-3:00pm) meet separately on days 1 to 3 – then everyone comes together on the last day to have some fun together. A nanny is available to look after children under the age of 8, so that parents or caregivers can attend the afternoon groups. Te Puawai Aroha is free to attend. We provide morning tea and lunch, and cover transport costs. Teenagers and caregivers are welcome to join the children’s group for lunch each day before the afternoon session. Once a term we offer a follow-up group so whānau who have recently attended the programme can reconnect with other whānau, share changes since the last programme and spend quality time together. We will connect you with a keyworker or GP, if your whānau needs ongoing support. We also inform your referrer about the themes covered during the programme, any suggestions or referrals that we spoke about together, or about any concerns that we may have about care and protection issues. Te Puawai Aroha runs each week of term one, two and three school holidays. Whānau can choose to attend week 1 or week 2. The programme is always held within Counties Manukau. The location changes each time so that families across the region get the opportunity to attend. Be SMART* support groups In Auckland and Whangārei we offer free, weekly Be SMART support groups for people whose lives are impacted by the addictive behaviours of someone close to them. These small groups offer friends and whānau a supportive environment to share their experiences and learn useful tools and techniques such as self-care, safety and support, assertive communication and problem-solving. Our trained facilitators will help you understand more about addictive behaviours and can also provide guidance on coping with lapses. No referral is needed to join our SMART groups. Visit our website for details on SMART group times at our different locations. *SMART = Self-Management And Recovery Training

Programme Areas

Mental health, Addictions - drug & alcohol

Programme Type

Peer / advocacy / group / family whānau support, Advocacy / group / family whānau support (AOD)

Regions

South Auckland, East Auckland, North Auckland, West Auckland, Central Auckland, Northland

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke

Referral Types

Self referral, GP, DHB clinical services

Referral Process

We offer several programmes in Auckland and Northland that support whānau and family members develop coping skills, build resilience and improve relationships.  We also work across all our services and programmes in a whānau-inclusive way.

Te Puawai Aroha is designed for families with children aged between 8 and 17 years old, with a parent or primary caregiver who is currently getting support from a mental health, addiction or related support service (GPs may also refer). 

Whānau must be living in the Counties Manukau region.

If you are unsure or have any questions, please don’t hesitate to contact us! Our wonderful coordinator will answer all your questions, via email or by phoning 021 806 381. You can also get in touch with your key worker or GP, who can make a referral to us by contacting our programme coordinator. 

Description

Te Puawai Aroha

Adapted from an Australian programme for children of parents with mental illness (COPMI), our programme was blessed with the name Te Puawai Aroha, which means “blossoming love”. 

Our programme aims to:

  • Build resilience  

  • Improve whanaungatanga/connections between family members 

  • Explore ways to cope with challenges

  • Learn more about how mental illnesses and/or addiction affect the whānau. 

Everyone is encouraged to talk and learn more about emotions, as a way of learning about how people may have challenges with mental health and addictions. 

Children (9:00am-3:00pm), teenagers, and parents/caregivers (1:00-3:00pm) meet separately on days 1 to 3 – then everyone comes together on the last day to have some fun together. A nanny is available to look after children under the age of 8, so that parents or caregivers can attend the afternoon groups.

Te Puawai Aroha is free to attend. We provide morning tea and lunch, and cover transport costs. Teenagers and caregivers are welcome to join the children’s group for lunch each day before the afternoon session.

Once a term we offer a follow-up group so whānau who have recently attended the programme can reconnect with other whānau, share changes since the last programme and spend quality time together.

We will connect you with a keyworker or GP, if your whānau needs ongoing support. We also inform your referrer about the themes covered during the programme, any suggestions or referrals that we spoke about together, or about any concerns that we may have about care and protection issues.

Te Puawai Aroha runs each week of term one, two and three school holidays. Whānau can choose to attend week 1 or week 2. The programme is always held within Counties Manukau. The location changes each time so that families across the region get the opportunity to attend. 

Be SMART* support groups
In Auckland and Whangārei we offer free, weekly Be SMART support groups for people whose lives are impacted by the addictive behaviours of someone close to them. These small groups offer friends and whānau a supportive environment to share their experiences and learn useful tools and techniques such as self-care, safety and support, assertive communication and problem-solving. Our trained facilitators will help you understand more about addictive behaviours and can also provide guidance on coping with lapses.
No referral is needed to join our SMART groups. Visit our website for details on SMART group times at our different locations. 

*SMART = Self-Management And Recovery Training

Youth INtact (Waikato)

Youth INtact works with rangatahi (12-19 years) across the Waikato, offering alcohol or other drug (AOD) support and education in the community and at schools. We are there for rangatahi wherever they may want to connect with us. We offer mobile outreach and walk-in services, and we work with community, sports, church and cultural groups to ensure rangatahi are supported in places that work best for them. You can find everything you need to know about our service on the Youth INtact website. Odyssey is the lead provider of Youth INTACT and works with three regional partners delivering the service across the Waikato. In our service delivery area, we work with 13 Waikato high schools (including six in Hamilton) and serve a wide geographical area from our base in Hamilton City. We travel to Huntly, Ngāruawāhia, Morrinsville, Matamata, Te Aroha, Te Awamutu, Cambridge, and Raglan. At each school, we work in partnership with the school guidance and pastoral care teams and offer individual and group support for young people. In each area, a practitioner can also meet with young people not attending school in community clinic settings. The Youth INtact model of care was co-designed with rangatahi. With a focus on collaboration between everyone involved (rangatahi, whānau, health and education professionals), the service offers easily accessible community-based assessment and treatment services that are wraparound, holistic and culturally responsive.

Programme Areas

Addictions - drug & alcohol

Programme Type

Community / social support (AOD), Coexisting problems – mental health & addictions, Advocacy / group / family whānau support (AOD)

Regions

Waikato

Age Groups

Youth / Rangatahi

Referral Process

If you are 12-19 years old and live in the Waikato, you can contact us directly: at school, via the website, calling us on 0800 468 288, or popping into our office at Garden Place, Hamilton.  

Whānau can contact us directly, by phone or email.

If you are supporting young people in a professional capacity, you can call us directly on 0800 468 288, or email a completed referral form.

In all cases, once you have contacted us, one of our team will be in touch as soon as possible. 

Description

Youth INtact works with rangatahi (12-19 years) across the Waikato, offering alcohol or other drug (AOD) support and education in the community and at schools.

We are there for rangatahi wherever they may want to connect with us. We offer mobile outreach and walk-in services, and we work with community, sports, church and cultural groups to ensure rangatahi are supported in places that work best for them.

You can find everything you need to know about our service on the Youth INtact website. 

Odyssey is the lead provider of Youth INTACT and works with three regional partners delivering the service across the Waikato.

In our service delivery area, we work with 13 Waikato high schools (including six in Hamilton) and serve a wide geographical area from our base in Hamilton City.  We travel to Huntly, Ngāruawāhia, Morrinsville, Matamata, Te Aroha, Te Awamutu, Cambridge, and Raglan.  

At each school, we work in partnership with the school guidance and pastoral care teams and offer individual and group support for young people.  In each area, a practitioner can also meet with young people not attending school in community clinic settings.   

The Youth INtact model of care was co-designed with rangatahi. With a focus on collaboration between everyone involved (rangatahi, whānau, health and education professionals), the service offers easily accessible community-based assessment and treatment services that are wraparound, holistic and culturally responsive. 

Te Wairua Residential Programme

The Te Wairua programme is based on a treatment approach called a therapeutic community or TC. A TC is a supportive peer environment, where members of the community gain skills to make the changes they need to live the lives they want. Everyone who lives or works in our therapeutic community (TC) lives by a set of shared values, known as our pillars. These are Trust, Honesty, Responsibility, Concern and Love. As you work through our programme, you will learn how these pillars can support you in your recovery. In a TC, the community itself is a vital part of your treatment. Learning occurs in the way everyone lives and works together as residents and staff, and in the roles and responsibilities shared across the community. It’s all about helping you gain skills to be more in control of your life, free from drug, alcohol or other addiction challenges. We want you to experience the benefits of living a life that follows a routine. During the week, each house follows a timetable of scheduled jobs, activities and group sessions, as well as time for recreation or relaxation. You will be able to participate in a range of creative, social, cultural and outdoor activities. Your week may include activities such as kapa haka or other tikanga Māori study and practice. Or you might participate in one of our work training programmes. Saturdays and Sundays are a little more relaxed with time for visits from family and friends, as well as down time to reflect on your week. We encourage family members to be actively involved before, during and after your stay with us. There are opportunities for shared meals, weekend visits, and a forum for family and whānau members to provide feedback and suggestions. Find out more about Odyssey and our kaupapa or approach.

Programme Areas

Addictions - drug & alcohol

Programme Type

Coexisting problems – mental health & addictions, Residential alcohol & other drug treatment

Regions

South Auckland, North Auckland, West Auckland, Central Auckland, Northland

Age Groups

Adult / Pakeke

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Our Te Wairua residential programme is open to New Zealanders aged 18 years and over, who are seeking support with mental health challenges alongside drug or alcohol issues. 

If you have a residential address in Auckland, your local District Health Board (DHB) will be able to fund your treatment. If you live outside Auckland, funding may be available with the following DHBs: Waikato, Bay of Plenty, Lakes, Mid Central and Taranaki. Alternatively, you may be eligible for funding as part of the National Methamphetamine Programme. 

If you would like to find out whether Odyssey might be an option for you, please complete our referral form and send it to us at . Please contact us on 09 638 4957 if you have any questions about the form.

Once we have received your referral form, we will review your application.  If an assessment is suitable, we will contact you to book an assessment.  We will be in touch as soon as we can. 

Please note, due to high demand for our services at various times, our assessment process is sometimes delayed. If you have any queries regarding your potential assessment, please call us on 09 638 4957 or ask your referrer to get in touch.

If your application is accepted, your case manager will arrange an admission date for you and support you throughout the admission process.

Description

The Te Wairua programme is based on a treatment approach called a therapeutic community or TC.
A TC is a supportive peer environment, where members of the community gain skills to make the changes they need to live the lives they want.

Everyone who lives or works in our therapeutic community (TC) lives by a set of shared values, known as our pillars. These are Trust, Honesty, Responsibility, Concern and Love. As you work through our programme, you will learn how these pillars can support you in your recovery.

In a TC, the community itself is a vital part of your treatment.
Learning occurs in the way everyone lives and works together as residents and staff, and in the roles and responsibilities shared across the community. It’s all about helping you gain skills to be more in control of your life, free from drug, alcohol or other addiction challenges.

We want you to experience the benefits of living a life that follows a routine. During the week, each house follows a timetable of scheduled jobs, activities and group sessions, as well as time for recreation or relaxation. You will be able to participate in a range of creative, social, cultural and outdoor activities. Your week may include activities such as kapa haka or other tikanga Māori study and practice. Or you might participate in one of our work training programmes.

Saturdays and Sundays are a little more relaxed with time for visits from family and friends, as well as down time to reflect on your week.

We encourage family members to be actively involved before, during and after your stay with us. There are opportunities for shared meals, weekend visits, and a forum for family and whānau members to provide feedback and suggestions.

Find out more about Odyssey and our kaupapa or approach.

Family Centre Residential Programme

Children are at the heart of our Family Centre community. Their needs always come first and our daily routines follow the rhythms of their day. Each day starts early with parents getting their children ready for school or kindergarten, before having breakfast together as a community. Parents participate in our adult residential programme during the day and also have the opportunity to attend parenting support groups. Afternoons are busy with shared afternoon tea following the school pick-up and more opportunities for bonding time with your children and other families. Afternoon activities may include playground and TV time, arts and crafts, music or movement. Everyone comes together again for dinner, and bedtime routines offer more quality time with your children to end the day. Our Family Centre is a modified therapeutic community or TC. Parents living with us participate in the adult residential programme at our neighbouring residence and have similar opportunities to develop skills and strategies that will support their recovery when they leave Odyssey. Find out more about the TC, our kaupapa or approach.

Programme Areas

Maternal & infant - mental health & addictions, Addictions - drug & alcohol

Programme Type

Residential alcohol & other drug treatment, Advocacy / group / family whānau support (AOD), Maternal alcohol & drug addiction

Regions

South Auckland, East Auckland, North Auckland, West Auckland, Central Auckland

Age Groups

Child / Tamariki, Adult / Pakeke

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Our Family Centre residential programme is open to parents aged 18 years and over, who are living with drug or alcohol challenges. Up to three children (12 years and under) may stay with you while you participate in our programme.

If you have a residential address in Auckland, your local District Health Board (DHB) will be able to fund your treatment. If you live outside Auckland, funding may be available with the following DHBs: Waikato, Bay of Plenty, Lakes, Mid Central and Taranaki. Alternatively, you may be eligible for funding as part of the National Methamphetamine Programme.

If you would like to find out whether Odyssey might be an option for you, please complete our referral form, including contact details for your Oranga Tamariki social worker if you have one and send it to us at .

Please contact us on 09 638 4957 if you have any questions about the form.

Once we have received your referral, we will review your application. If an assessment is suitable, we will contact you to book an assessment. We will be in touch as soon as we can.

Please note, due to high demand for our services at various times, our assessment process is sometimes delayed. If you have any queries regarding your potential assessment, please call us on 09 638 4957 or ask your referrer to get in touch.

Description

Children are at the heart of our Family Centre community. Their needs always come first and our daily routines follow the rhythms of their day. Each day starts early with parents getting their children ready for school or kindergarten, before having breakfast together as a community. Parents participate in our adult residential programme during the day and also have the opportunity to attend parenting support groups.

Afternoons are busy with shared afternoon tea following the school pick-up and more opportunities for bonding time with your children and other families. Afternoon activities may include playground and TV time, arts and crafts, music or movement. Everyone comes together again for dinner, and bedtime routines offer more quality time with your children to end the day.

Our Family Centre is a modified therapeutic community or TC. Parents living with us participate in the adult residential programme at our neighbouring residence and have similar opportunities to develop skills and strategies that will support their recovery when they leave Odyssey.

Find out more about the TC, our kaupapa or approach.

Haven (drop-in, after hours support space)

Haven is a safe, warm space if you are having a rough time after taking substances, feeling distressed or just want to feel less alone. Haven is an after-hours, drop-in support space. It’s a place to take some time out. Peers from addiction, mental health and homeless services will be on hand for a chat and to help identify next steps if needed. We are based at Merge Café, 453 Karangahape Road each weekend. Fridays: 5:00pm - 9:00pm Saturdays: 9:00am - 9:00pm Sundays: 9:00am - 7:00pm

Programme Areas

Mental health, Addictions - drug & alcohol

Programme Type

Peer support (AOD), Community / social support (AOD), Peer / advocacy / group / family whānau support, Community based support - mental health

Regions

South Auckland, East Auckland, North Auckland, West Auckland, Central Auckland

Age Groups

Adult / Pakeke

Referral Process

Everyone is welcome at Haven.

We offer a space for people experiencing distress from substance use, who may need a safe, warm place to reduce an immediate crisis, or to feel less isolated.

Description

Haven is a safe, warm space if you are having a rough time after taking substances, feeling distressed or just want to feel less alone.

Haven is an after-hours, drop-in support space. It’s a place to take some time out.

Peers from addiction, mental health and homeless services will be on hand for a chat and to help identify next steps if needed.

We are based at Merge Café, 453 Karangahape Road each weekend.

Fridays: 5:00pm - 9:00pm
Saturdays: 9:00am - 9:00pm
Sundays: 9:00am - 7:00pm

E Ara E - Rise Up!

Work and study support for ages 18-24 E Ara E means to rise up and take control. Develop strategies and skills to support your wellbeing. Take steps towards the future you want. We offer one-to-one support, group sessions, and skills workshops to help you get ready for work or study and beyond. Once you are in work or study, we check-in to see how things are going and provide extra support if needed. Partnering with Ministry of Social Development (MSD), E Ara E is based on the internationally-recognised Individual Placement and Support (IPS) model. Our team is based at Te Tāwharau, Odyssey’s community hub at 3029 Great North Road, New Lynn, Auckland. Support may include: - Advocacy - Peer support - Groups - Family/whānau support

Programme Areas

Mental health

Programme Type

Peer / advocacy / group / family whānau support, Community based support - mental health, Non-acute specialist mental health community services, Supported employment, Training - mental health

Regions

West Auckland

Age Groups

Youth / Rangatahi

Referral Types

Self referral

Referral Process

Contact the E Ara E team at 09 520 8562, email , or click here to book an appointment!

You can also find out more from your Work and Income Case Manager.

E Ara E is available to 18 to 24 year olds, experiencing wellbeing challenges, who are receiving a main benefit. 

If you are living in Central or West Auckland and think E Ara might be a good fit for you, contact E Ara E or your MSD Case Manager.

You can contact us directly and we will check your eligibility with MSD.

Telephone: 09 520 8562
Email: worksupport@odyssey.org.nz

Description

Work and study support for ages 18-24

E Ara E means to rise up and take control.

Develop strategies and skills to support your wellbeing. Take steps towards the future you want.

We offer one-to-one support, group sessions, and skills workshops to help you get ready for work or study and beyond.

Once you are in work or study, we check-in to see how things are going and provide extra support if needed.

Partnering with Ministry of Social Development (MSD), E Ara E is based on the internationally-recognised Individual Placement and Support (IPS) model.

Our team is based at Te Tāwharau, Odyssey’s community hub at 3029 Great North Road, New Lynn, Auckland.

Support may include: - Advocacy - Peer support - Groups - Family/whānau support

Stand Up! Community

Stand Up! Community supports youth and young adults who are using alcohol and other drugs (AOD) to make positive choices around their wellbeing. We work collaboratively with youth and young adults, schools, education providers, and other relevant services. We offer counselling support to youth and young adults accessing our services. We support them to determine how involved they want to be and what they want to get out of it. Together with the young person, we evaluate their progress, areas of strength, and future areas for development. Participating in Stand Up! Community provides youth and young adults with opportunities to explore and discuss a range of topics beyond alcohol and other drugs, such as their academic performance, future aspirations, or whānau relationships. They also get opportunities to develop life or social skills. Stand Up! Community is part of the Stand Up! team that works in high schools, and also part of a collection of services in Waypoint. We work closely with all teams to give you the best support possible.

Programme Areas

Addictions - drug & alcohol, Addictions - other

Programme Type

Peer support (AOD), Community / social support (AOD), Community based support - other

Regions

South Auckland, East Auckland

Age Groups

Youth / Rangatahi

Referral Types

Self referral

Referral Process

Anyone who is seeking support for themselves or wanting to refer others to Stand Up! Community can do this. 

Please contact us

  • If you’d like to chat about what might work for you. 

  • If you think someone in your whānau, or a young person you’re supporting might benefit from our support. 

If you are referring yourself, please provide your full name and background details around the reason for referral. One of our practitioners will contact you and arrange a catch up to get a full story of your life and background.  

If you are referring someone else, please let them know that you will be referring them. Provide their full name and some background detail around the reason for referral. One of our practitioners will contact the young person and arrange a catch up with them to get a full story of their life and background.  

For information on the other Waypoint services, visit waypoint.org.nz

Description

Stand Up! Community supports youth and young adults who are using alcohol and other drugs (AOD) to make positive choices around their wellbeing.

We work collaboratively with youth and young adults, schools, education providers, and other relevant services.

We offer counselling support to youth and young adults accessing our services. We support them to determine how involved they want to be and what they want to get out of it.

Together with the young person, we evaluate their progress, areas of strength, and future areas for development. Participating in Stand Up! Community provides youth and young adults with opportunities to explore and discuss a range of topics beyond alcohol and other drugs, such as their academic performance, future aspirations, or whānau relationships. They also get opportunities to develop life or social skills.

Stand Up! Community is part of the Stand Up! team that works in high schools, and also part of a collection of services in Waypoint. We work closely with all teams to give you the best support possible.

Additional Details

Face to face / Kanohi ki te Kanohi, Child / Tamariki friendly

Public Transport

The Auckland Transport Journey Planner will help you to plan your journey.

Parking

Street parking available.

Contact Details

8:30 AM to 4:30 PM.

Please call us on 09 638 4957 to:

  • Have a chat about our services, for you or for someone you are supporting (ext. 739)

  • Get in touch with your case manager

  • Reach our youth services team (ext. 753)

  • Speak with the Alcohol and Other Drug Treatment Court team

  • Find out about activities at our community services hub in New Lynn, Auckland

  • Connect with our residential services if you are calling after hours.

Unit 4, 3029 Great North Road
New Lynn
Auckland 0600

Information about this location

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Get directions

Street Address

Unit 4, 3029 Great North Road
New Lynn
Auckland 0600

Postal Address

PO Box 56 447
Dominion Road
Auckland 1446

This page was last updated at 9:53AM on December 4, 2023. This information is reviewed and edited by Odyssey.