Family Support Service

Programme Areas

Mental health

Programme Type

Peer / advocacy / group / family whānau support

Regions

South Auckland, East Auckland

Age Groups

Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

Referral to Family/Whānau Service is open to organisations, family/whānau and self referrals.

Description

Services provided include:

• supplying information about mental illnesses, the mental health service system, community resources and supports that are available
• assistance with strategies for coping with the client’s illness and its impact on the family/whānau
• making contact with other relevant mental health services or support groups
• supplying information about relevant legislation, rights and responsibilities.

Majority of our Pacific families/whānau are left with the overwhelming responsibility of caring and supporting a family member that is affected by a mental illness, and without the adequate/appropriate training and advice.

Our Family/Whānau Support Team provide appropriate training and workshops that caters to the individual needs of the families it serves. It assists with building good networks and contacts with the appropriate public services, such as Housing NZ, WINZ, employment and educational facilities/organisations etc, so that they may receive timely and effective service when they need it. 

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