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PGF Services (Problem Gambling Foundation)
Mental Health & Addictions Service
Today
128 Khyber Pass Road, Grafton, Auckland
8:30 AM to 5:00 PM.
140-148 Maxwells Line, Awapuni, Palmerston North
8:30 AM to 5:00 PM.
16 Hagley Street, Porirua City Centre, Porirua
9:00 AM to 5:00 PM.
Eastgate Mall, Buckleys Road, Linwood, Christchurch
9:00 AM to 5:00 PM.
Dunedin Community House, Moray Place, Dunedin
9:00 AM to 5:00 PM.
Description
At PGF Services we are trained to help. Our qualified counsellors provide free, professional and confidential gambling counselling services for both gamblers and others affected by gambling.
Programmes
Freephone - 0800 664 262, Text 5819, Live chat www.pgf.nz, help@pgf.nz
- Programme Areas
Self help/ helpline, Addictions - other
- Programme Type
Helpline / self-help - gambling
- Regions
All of New Zealand
- Age Groups
Adult, Older adult
- Referral Types
Self referral, GP
Referral Process
Phone: 0800 664 262
Email: help@pgf.nz
Description
Free, professional and confidential help and support by phone, live chat, text or email.
If you are concerned about your own gambling or someone else’s gambling, we can help. A…
Gambling Support Group
- Programme Areas
Addictions - other
- Programme Type
Community based support - gambling
- Regions
North Auckland, East Auckland, Central Auckland, West Auckland, South Auckland
- Age Groups
Adult, Older adult
- Referral Types
GP, DHB clinical services, Corrections
Referral Process
Entry into the gambling support group meetings is by referral from the PGF counsellor. Please call 0800 664 262 for further information.
Description
PGF Services offers support groups in some locations.
Counselling
- Programme Areas
Addictions - other
- Programme Type
Community based support - gambling
- Regions
Wellington, Canterbury, South Canterbury, Dunedin - South Otago, North Auckland, East Auckland, Central Auckland, Waikato, Bay of Plenty, Lakes, Taranaki, Whanganui, MidCentral, West Auckland, South Auckland, Hutt
- Age Groups
Adult, Older adult
- Referral Types
Self referral, GP, DHB clinical services
Referral Process
Phone: 0800 664 262
Email: Online Referral Form: Click here<br />
Find a PGF Clinic Near You
Please note that some of our clinic locations have different opening hours and…
Description
At PGF Services our face-to-face counselling is free, professional and confidential. Counselling is available throughout New Zealand for individuals, couples, families and groups so you can get the help and…
Multi Venue Exclusion
- Programme Areas
Addictions - other
- Programme Type
Venue exclusion for problem gamblers
- Regions
Wellington, Canterbury, South Canterbury, Dunedin - South Otago, North Auckland, East Auckland, Central Lakes, Central Auckland, Waikato, Bay of Plenty, Lakes, Taranaki, Whanganui, MidCentral, West Auckland, South Auckland, Hutt
- Age Groups
Adult, Older adult
- Referral Types
Self referral, GP, DHB clinical services
Referral Process
Phone: 0800 664 262
Email: Online Referral Form: Click here<br />
Find a PGF Clinic Near You
Please note that some of our clinic locations have different opening hours and…
Description
Our organisation can act on behalf of a gambler to request that a gambling provider prevents that person from entering their venue.
Staff
PGF Services provide counselling and support services to anyone affected by harmful gambling. The service is free, professional and confidential.
Hours
| Mon – Fri | 8:30 AM – 5:00 PM |
|---|
PGF Services can be contacted during these hours, via 0800 664 262.
Please note that some of our clinic locations have different opening hours and may not be open every day.
To find a clinic address and opening hours, please click here.
Public Holidays: Closed on all public holidays.
128 Khyber Pass Road, Grafton, Auckland
8:30 AM to 5:00 PM.
| Mon – Fri | 8:30 AM – 5:00 PM |
|---|
140-148 Maxwells Line, Awapuni, Palmerston North
8:30 AM to 5:00 PM.
| Mon – Wed | 8:30 AM – 5:00 PM |
|---|
16 Hagley Street, Porirua City Centre, Porirua
9:00 AM to 5:00 PM.
| Mon | 9:00 AM – 5:00 PM |
|---|---|
| Fri | 9:00 AM – 5:00 PM |
Eastgate Mall, Buckleys Road, Linwood, Christchurch
9:00 AM to 5:00 PM.
| Mon – Fri | 9:00 AM – 5:00 PM |
|---|
Dunedin Community House, Moray Place, Dunedin
9:00 AM to 5:00 PM.
| Mon – Thu | 9:00 AM – 5:00 PM |
|---|
Languages Spoken
English, Cantonese, Chinese, Korean, Japanese, Mandarin, Samoan, Tongan, Thai, Hindi, Vietnamese
Charges
Our counselling services are free, professional and confidential. We are funded by the Ministry of Health through the gambling levy, to work with all people who are affected by gambling.
This includes friends, family, work colleagues, employers, and anyone affected by someone else's gambling.
Our public health service offers free presentations and workshops for community and professional groups.
Donations are welcome. We are a registered charity.
Document Downloads
-
Referral Form
(PDF, 372.7 KB)
A referral form is attached if required. This referral form provides us with information about the client and details of the referring agency.
Otherwise appointments can be made by phoning 0800 664 262.
Parking
Instructions on parking and how to find us will be given to you upon confirmation of your counselling appointment.
Website
Contact Details
128 Khyber Pass Road, Grafton, Auckland
Central Auckland
Phone
0800 664 262
Email
Website
145 St George Street, Papatoetoe, Auckland
South Auckland
Phone
0800 664 262
Email
Website
31 Gloucester Road, Mt Maunganui
Bay of Plenty
Phone
0800 664 262 - Please call to make an appointment
Email
Website
1154 Hinemoa Street, Rotorua
Lakes
Phone
0800 664 262 - Please call to make an appointment
Email
Website
140-148 Maxwells Line, Awapuni, Palmerston North
MidCentral
Phone
0800 664 262
Email
Website
16 Hagley Street, Porirua City Centre, Porirua
Wellington
Phone
0800 664 262 for appointment
Website
110 Rimu Road, Paraparaumu, Wellington
Wellington
Phone
0800 664 262 for appointment
Website
148 Cuba Street, Te Aro, Wellington
Wellington
Phone
0800 664 262 for appointment
Website
Eastgate Mall, Buckleys Road, Linwood, Christchurch
Canterbury
Phone
0800 664 262 for appointment
Website
27 Strathallan Street, Timaru
South Canterbury
Phone
0800 664 262 for appointment
Website
Dunedin Community House, Moray Place, Dunedin
Dunedin - South Otago
Phone
0800 664 262 for appointment
Website
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This page was last updated at 4:40PM on August 27, 2020. This information is reviewed and edited by PGF Services (Problem Gambling Foundation).