Today
Description
Service delivery during COVID-19 |
|
| Alert Level | Service Delivery |
| Level 4 |
Team operating remotely. Virtual support only. Email lakes@real.org.nz for a referral form |
| Level 3 |
Team operating remotely. Virtual support only. Email lakes@real.org.nz for a referral form |
| Level 2 |
Team operating from office and within schools. Social distancing applies, and will not be able to see any rangatahi experiencing symptoms. High standards of hygiene practices. No walk-ins. Email lakes@real.org.nz for a referral form. We will contact you for an appointment and do a brief health screening. |
| Level 1 |
Team operating from office and within schools. Business as usual but maintaining high standards of hygiene. |
Real believes mental wellness and wellbeing are possible for every young person. We support young people to build life skills, resilience and strong connections with their family and whānau, friends and communities.
Programmes
Real Lakes
- Programme Areas
Mental health
- Programme Type
Community based support - mental health, Non-acute specialist mental health community services
- Regions
Lakes
- Age Groups
Youth / rangatahi
- Referral Types
Self referral, GP, DHB clinical services
Referral Process
Referrals can come from self-referrals, whanau, GP, school, friends.
Here are some ways to connect with our Real Lakes team –
At school: be put in contact with Real through your school's guidance counsellors.
Health clinic: a doctor or a nurse at health clinics in the region can help you access Real services.
Rotovegas in Rotorua and Anamata CAFE in Taupo: talk to the teams who can put young people in contact with us.
Real’s youth workers: korero mai with one of our youth workers who are available to provide support. Call us on 07 348 2944 (Rotorua) or 07 905 5060 (Taupo).
Description
Across the Lakes District, Real supports young people aged 12-19 and their families to build their ability to cope with life challenges and make positive decisions.
We have bases in Rotorua and Taupo, and work in community hubs in Reporoa, Mangakino and Turangi. We work closely with schools and health centres to support young people to:
- deal with things that are causing distress
- learn ways to continue dealing with intense emotions, social stressors and other things that ‘get in the way’ of day-to-day life – or reaching their potential
- build confidence, resilience and self-esteem
- strengthen their relationships with family, whanau, peers and their communities
- avoid disruption to achieving at school, work or in other important areas of life.
Staff
Our team includes local psychologists, social workers, registered nurses, counsellors and youth workers who actively engage with young people in environments familiar to them. We believe in the positive power of friendship as a means to support young people to realise their potential.
Charges
Free
Hours
| Mon – Fri | 8:30 AM – 5:00 PM |
|---|
Public Holidays: Closed Labour Day (25 Oct), Auckland Anniversary (31 Jan), Waitangi Day (Observed 7/2/22) (7 Feb), Good Friday (15 Apr), Easter Sunday (17 Apr), Easter Monday (18 Apr), ANZAC Day (25 Apr), Queen's Birthday (6 Jun).
Languages Spoken
English, Māori
Website
Contact Details
-
Phone
(07) 348 2944
Email
Website
1364 Hinemoa Street
Rotorua
Bay Of Plenty 3010
Street Address
1364 Hinemoa Street
Rotorua
Bay Of Plenty 3010
Postal Address
1364 Hinemoa Street
Rotorua 3010
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This page was last updated at 8:35AM on April 9, 2021. This information is reviewed and edited by Real Youth Services - Lakes.