Email is our preferred way to connect. We provide services by appointment only and only take scheduled calls. If you want to schedule a phone call, please email us. We are unable to answer unscheduled phone calls and do not accept voicemails. Contact us online here, email or text the mobile number stated.
Street Address
37 Lake Road Frankton Hamilton City Waikato 3204
Description
SerenePsych specialises in child and family therapy, offering unwavering support to individuals, couples, and families navigating various challenges. Their approach incorporates various therapeutic techniques and assessments, assuring a thorough response to individual psychological needs.
SerenePsych is dedicated to addressing various mental health concerns, such as depression, self-harm, suicidal thoughts, anxiety, grief, loss, trauma, Autism Spectrum Disorder (ASD), Attention-Deficit/Hyperactivity Disorder (ADHD), Post-Traumatic Stress Disorder (PTSD), relationship difficulties, behaviour and anger management, parenting challenges, eating disorders, sensory difficulties, ACC sensitive claims, and school refusal and more.
SerenePsych uses various therapeutic techniques and counselling to support clients in overcoming their challenges.
Staff
Madhu Munasinghe:Clinical Psychologist Supporting Diverse Populations
Madhu is originally from Sri Lanka, where she gained experience working with children and families affected by child abuse and neglect. She has lived in New Zealand since 2018, working at the Waikato DHB Infant, Child, Adolescent Mental Health Services (ICAMHS) and the Child Development Centre (CDC). Madhu's training included a range of evidence-based therapeutic techniques, building a diverse skill set that allows her to tailor her approach to effectively support children, teenagers, adults, couples, and families from various social and cultural backgrounds. Her training encompasses a range of evidence-based therapeutic techniques, including CBT (Cognitive-Behavioural Therapy), ACT (Acceptance and Commitment Therapy), DBT (Dialectical Behaviour Therapy), EMDR (Eye Movement Desensitization and Reprocessing), and more. She also provides comprehensive assessments for autism (ASD), ADHD and more. Read more about Madhu here
Deidre du Toit:Occupational Therapist Specialised in Child and Family Therapy
Deidre works with children, teenagers, families, and adults, employing therapeutic techniques tailored to meet the unique needs of her clients and their families.
With children and teenagers, Deidre specialises in addressing a variety of concerns such as behaviour problems, anger management, ADHD, anxiety, depression, disordered eating, grief and loss, oppositional defiance, low self-esteem, school-related challenges, peer relationships, coping with change, and issues related to divorce. She uses EMDR, ACT, Therapy (Play therapy) and more to address various mental health conditions.
With adults, Deidre addresses anxiety, depression, relationship difficulties, family conflicts, and parenting challenges. Read more about Deidre here.
Fees and Charges Categorisation
Fees apply
Fees and Charges Description
Find information about our fees here
Contact us to learn more about costs for therapy and assessment sessions, including detailed information tailored to your specific requirements.
Clinical Psychologist is a Southern Cross Health Insurance Affiliated Provider.
Hours
8:00 AM to 5:00 PM.
Mon – Thu
8:00 AM – 5:00 PM
Fri
8:00 AM – 1:00 PM
Public Holidays: Closed King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr).
Languages Spoken
English,
Sinhala,
Afrikaans
Programmes
Individual Psychotherapy
Approaches offered include: Cognitive Behavioral Therapy (CBT) Acceptance and Commitment Therapy (ACT) Eye Movement Desensitization & Reprocessing (EMDR) Dialectical Behaviour Therapy (DBT) Informed Family Based Treatment (FBT) Theraplay (Play therapy) Find out more about individual therapy here
Programme Areas
Self help/ helpline,
Mental health
Programme Type
Online / e-mental health,
Community based support - mental health,
Non-acute specialist mental health community services,
Disability support,
Eating disorders
Regions
MidCentral,
Hawkes Bay,
East Auckland,
Central Lakes,
Southland,
West Auckland,
Waikato,
Hutt,
Taranaki,
Waitaki,
Wellington,
Lakes,
North Auckland,
Tairāwhiti,
South Auckland,
North Shore, Waitakere, Rodney,
Dunedin - South Otago,
Manukau, Papakura, Franklin,
Central Auckland,
Canterbury,
Northland,
Nelson Marlborough,
West Coast,
Bay of Plenty,
Whanganui,
Wairarapa,
South Canterbury
Offering expert guidance for transforming your relationship. Learn more here
Programme Areas
Mental health
Programme Type
Non-acute specialist mental health community services
Regions
MidCentral,
Hawkes Bay,
East Auckland,
Central Lakes,
Southland,
West Auckland,
Waikato,
Hutt,
Taranaki,
Waitaki,
Wellington,
Lakes,
North Auckland,
Tairāwhiti,
South Auckland,
North Shore, Waitakere, Rodney,
Dunedin - South Otago,
Manukau, Papakura, Franklin,
Central Auckland,
Canterbury,
Northland,
Nelson Marlborough,
West Coast,
Bay of Plenty,
Whanganui,
Wairarapa,
South Canterbury
Age Groups
Adult / Pakeke
Referral Types
Self referral,
GP
Referral Process
Please contact us directly to arrange an appointment.
Description
Offering expert guidance for transforming your relationship.
Find out about Theraplay, a transformative child and family therapy, here.
Programme Areas
Mental health
Programme Type
Non-acute specialist mental health community services
Regions
Waikato
Age Groups
Child / Tamariki,
Adult / Pakeke
Referral Types
Self referral,
GP
Referral Process
Please get in touch with Deidre du Toit to arrange sessions.
Description
Find out about Theraplay, a transformative child and family therapy, here.
Family Therapy
Offering targeted Family Therapy to improve relationships. Learn more here.
Programme Areas
Mental health
Programme Type
Non-acute specialist mental health community services
Regions
MidCentral,
Hawkes Bay,
East Auckland,
Central Lakes,
Southland,
West Auckland,
Waikato,
Hutt,
Taranaki,
Waitaki,
Wellington,
Lakes,
North Auckland,
Tairāwhiti,
South Auckland,
North Shore, Waitakere, Rodney,
Dunedin - South Otago,
Manukau, Papakura, Franklin,
Central Auckland,
Canterbury,
Northland,
Nelson Marlborough,
West Coast,
Bay of Plenty,
Whanganui,
Wairarapa,
South Canterbury
Offering targeted Family Therapy to improve relationships. Learn more here.
Sensory Processing Assessments
Sensory Processing Therapy can enhance your interactions at work, school and play. Learn more here.
Programme Areas
Mental health
Programme Type
Non-acute specialist mental health community services
Regions
Waikato
Age Groups
Youth / Rangatahi,
Adult / Pakeke
Referral Types
Self referral,
GP
Referral Process
Please get in touch with Deidre du Toit to arrange sessions.
Description
Sensory Processing Therapy can enhance your interactions at work, school and play. Learn more here.
Autism Spectrum Disorder (ASD) Assessment
Offering assessment and support for Autism Spectrum Disorder (ASD). Find out more here.
Programme Areas
Mental health
Programme Type
Non-acute specialist mental health community services
Regions
MidCentral,
Hawkes Bay,
East Auckland,
Central Lakes,
Southland,
West Auckland,
Waikato,
Hutt,
Taranaki,
Waitaki,
Wellington,
Lakes,
North Auckland,
Tairāwhiti,
South Auckland,
North Shore, Waitakere, Rodney,
Dunedin - South Otago,
Manukau, Papakura, Franklin,
Central Auckland,
Canterbury,
Northland,
Nelson Marlborough,
West Coast,
Bay of Plenty,
Whanganui,
Wairarapa,
South Canterbury
We can provide ACC-covered assistance and support following sexual abuse and assault. Read more here.
Programme Areas
Mental health
Programme Type
Non-acute specialist mental health community services
Regions
MidCentral,
Hawkes Bay,
East Auckland,
Central Lakes,
Southland,
West Auckland,
Waikato,
Hutt,
Taranaki,
Waitaki,
Wellington,
Lakes,
North Auckland,
Tairāwhiti,
South Auckland,
North Shore, Waitakere, Rodney,
Dunedin - South Otago,
Manukau, Papakura, Franklin,
Central Auckland,
Canterbury,
Northland,
Nelson Marlborough,
West Coast,
Bay of Plenty,
Whanganui,
Wairarapa,
South Canterbury
We can provide ACC-covered assistance and support following sexual abuse and assault.
Read more here.
Assessment for Intellectual Disabilities
Providing insights and recommendations to support children with intellectual disabilities. Learn more here.
Programme Areas
Mental health
Programme Type
Non-acute specialist mental health community services
Regions
Waikato
Age Groups
Child / Tamariki
Referral Types
Self referral,
GP
Description
Providing insights and recommendations to support children with intellectual disabilities. Learn more here.
Online Therapy
Learn more about our online therapy sessions conducted via Zoom here
Programme Areas
Mental health
Programme Type
Non-acute specialist mental health community services
Regions
MidCentral,
Hawkes Bay,
East Auckland,
Central Lakes,
Southland,
West Auckland,
Waikato,
Hutt,
Taranaki,
Waitaki,
Wellington,
Lakes,
North Auckland,
Tairāwhiti,
South Auckland,
North Shore, Waitakere, Rodney,
Dunedin - South Otago,
Manukau, Papakura, Franklin,
Central Auckland,
Canterbury,
Northland,
Nelson Marlborough,
West Coast,
Bay of Plenty,
Whanganui,
Wairarapa,
South Canterbury
Learn more about our online therapy sessions conducted via Zoom here
Supervision & Training
We provide comprehensive supervision services and training to enhance your professional development. Find out more here.
Programme Areas
Mental health
Programme Type
Training - mental health
Regions
MidCentral,
Hawkes Bay,
East Auckland,
Central Lakes,
Southland,
West Auckland,
Waikato,
Hutt,
Taranaki,
Waitaki,
Wellington,
Lakes,
North Auckland,
Tairāwhiti,
South Auckland,
North Shore, Waitakere, Rodney,
Dunedin - South Otago,
Manukau, Papakura, Franklin,
Central Auckland,
Canterbury,
Northland,
Nelson Marlborough,
West Coast,
Bay of Plenty,
Whanganui,
Wairarapa,
South Canterbury
LGBTQIA+ friendly,
Child / Tamariki friendly,
Speak with women / wahine,
Speak with men / tane,
Online / virtual / app,
Face to face / Kanohi ki te Kanohi,
Phone
Travel Directions
To get to Serenpsych at 37 Lake Road, Frankton, Hamilton, New Zealand, you can use the following travel directions:
From Hamilton City Center:
Start: Head southwest on Bryce Street toward Anglesea Street.
Continue on Bryce Street: Follow Bryce Street, and then turn right onto Seddon Road.
At the Roundabout (1st Exit): At the first roundabout, take the 1st exit onto King Street.
At the Next Roundabout (3rd Exit): At the next roundabout, take the 3rd exit onto Lake Road.
Continue on Lake Road: Continue on Lake Road until you approach an intersection.
Arrival - Turn Right onto Lake Road Business Center: Just before you reach the intersection, turn right into Lake Road Business Center.
Serenpsych at 37 Lake Road should be within the Lake Road Business Center.
Please note that these directions are approximate, and it's a good idea to double-check with a navigation app or GPS for real-time traffic updates and the most accurate route based on current conditions.
Public Transport
In addition to on-site parking, several bus stops are conveniently located near the premises.
To make your commute more efficient and plan your trip effectively, we recommend using the "BusIt" app. This app can provide real-time bus schedules, routes, and other helpful information to ensure you reach your destination conveniently and on time.
Parking
Parking is available on the premises; however, we recommend arriving early to secure a parking spot, especially if the location is crowded. This will help ensure a smooth and stress-free experience when you arrive.