North Auckland, Central Auckland, South Auckland > Mental Health & Addictions >

Supporting Families in Mental Illness - Auckland

Mental Health & Addictions Service


8:30 AM to 5:00 PM.


We support families and whānau to provide the best possible quality of life and recovery to their loved one who has a mental illness and to their own self care.


Family/Whānau Support

Programme Areas

Mental health

Programme Type

Peer / advocacy / group / family whanau support


North Auckland, East Auckland, Central Auckland, West Auckland, South Auckland

Age Groups

Child, Youth, Adult, Older adult

Referral Types

Self referral, GP, DHB clinical services

Referral Process

We are open to any self referral by email or telephone. 

Referral form available for agencies by emailing or via the link below.


We are here to provide information about mental illness, and help family and whanau safely navigate their way through mental health services to get the support they need.

It does not matter if your family member does not have a current clinical diagnosis, or wants to accept support for themselves.

Parents, partners, siblings, children and friends can all have different questions about what is happening, and need different kinds of support and information.

Our services are:

  • Free
  • Mobile
  • Independent
  • Confidential
  • Cover the Auckland regions including North Auckland, East Auckland, Central Auckland, South Auckland and West Auckland (including West Rodney).

We can arrange a time and place to meet that suits you. 

In addition to our family support services, we support an initiative to advocate for children and young people affected by parental mental health and addiction issues.       

For details and a wide range of resources please see our website:


We have 2 - 3 staff available in each area / office location.

Please see our website for full details   


8:30 AM to 5:00 PM.

Mon – Fri8:30 AM – 5:00 PM

Public Holidays: Closed on all public holidays.


All our services are free and completely confidential.

Document Downloads

Public Transport


On and off street parking available.

Contact Details

423 Great North Road
Grey Lynn

Information about this location

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Get directions

Street Address

423 Great North Road
Grey Lynn

Postal Address

PO Box 78 122
Grey Lynn
Auckland 1245

3 Ceres Court, Rosedale, Auckland

North Auckland

More details…

Matariki, Otahuhu, Auckland

South Auckland

More details…

This page was last updated at 2:45PM on April 23, 2020. This information is reviewed and edited by Supporting Families in Mental Illness - Auckland.