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The Waiheke Island Supported Homes (WISH) Trust

Mental Health & Addictions Service


8:30 AM to 4:00 PM.


WISH is a charitable trust established in 1993 by a small group of visionaries aiming to support people with psychiatric illness by providing a community-based residential rehabilitation service. The Trust is dedicated to supporting people to live the kind of life they would like to live and encouraging their participation in community life.

An environment of respect, trust, and Aroha
WISH is committed to the principles of Te Tiriti o Waitangi. Although we do not provide a kaupapa service, we make every endeavour to ensure cultural safety and acknowledgement of Tikanga Maori. We aim to provide an environment in which the cultural, physical and emotional needs of all our residents are acknowledged and met, regardless of their ethnic or social background. “Together we support and encourage each other’s potential to grow in an environment of respect, trust and Aroha.”

Working towards independent living
The Trust provides 24/7 support for 10 residents, working with the strengths-based model using a recovery approach to enhance residents’ potential for independent living.


Community-Based Residential Rehabilitation Service

Programme Areas

Mental health

Programme Type

Residential support


Central Auckland

Age Groups


Referral Types

DHB clinical services

Referral Process

WISH is funded by the Auckland District Health Board to provide residential support for a maximum of 10 adults with a history of Axis 1 psychiatric illness. Residents who choose to reside at WISH will have been assessed as in need of level 3 support by a Regional Co-ordinator based at the Taylor Centre – one of the community mental health services within the Auckland region.

To gain a referral to WISH, any potential applicant needs to consult their key worker with a view to assessment and if appropriate, put on a waiting list for entry to WISH, (should there not be any vacancies at the time). It is the key worker's responsibility to liaise with the Taylor Centre Regional Coordinator with regard to any aspect of the referral process, on your behalf. All paperwork needs to be completed by your key worker in the first instance.


Currently the Trust owns two houses and an adjacent flat, surrounded by a large garden in a peaceful part of Waiheke Island. Each house has a shared kitchen, laundry, bathroom and lounge area, and each resident has a room of their own. A variety of leisure activities and regular outings are an important part of daily life at WISH, and residents who are well enough often work in the community.

Leisure activities on and off-site
Residents are assisted to pursue hobbies, exercise regularly and develop creative skills. Phones, television, radios and internet access are provided in the communal areas, and there is an activities workshop for yoga, games, art and music. Transport is available for trips to beaches, shops and cafés; residents can also attend church, computer tuition, music lessons, the library and other local facilities. Family and friends are welcome to visit –  invitations to meals can be arranged in advance with the Manager.

Household and money management
WISH provides residents essential groceries,  however residents are encouraged to do their own shopping, menu planning and cooking themselves, and to manage their fortnightly personal allowance. Everyone is responsible for keeping their own room clean and tidy, and for helping with household chores to the extent that they are able.

Working in the community
The Vocational Support Worker helps residents to find suitable employment in the local community and provides daily support in the workplace if required. WISH residents have worked at the supermarket, DVD hire outlet, recycling centre, the local SPCA, vineyard harvesting and many other employers on the Island; they can also choose to do some paid work on house and garden maintenance at WISH if they so desire and this is seen as a way of developing skills for employment in the community. Residents also have the oppotunity to upgrade their skills at the local Adult literacy unit.


8:30 AM to 4:00 PM.

Mon – Fri8:30 AM – 4:00 PM

Office hours as above, weekends and public holidays office closed.

Public Holidays: Closed on all public holidays.

Languages Spoken



Services are provided through funding recieved from the Waitemata/Auckland DHBs.

And a portion of the individual's WINZ income (benefit) is applied towards the accommodation costs.


The management, staff, residents and trustees of WISH work together to foster a culture that acknowledges individuality as well as community and encourages honesty, trust, respect, sensitivity, safety and Aroha amongst everyone who lives, works and visits here.

The WISH Trust staff
The Trust employs a dedicated group of 9 permanent staff including a General Manager and Operations Manager. Our residents are supported and encouraged in order to augment recovery and independent living. 

Public Transport

Contact Details

55 Bay Road
Auckland 1081

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Street Address

55 Bay Road
Auckland 1081

Postal Address

WISH Trust
55 Bay Road
Waiheke Island
Auckland 1081

This page was last updated at 3:15PM on April 22, 2020. This information is reviewed and edited by The Waiheke Island Supported Homes (WISH) Trust.