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Waikato DHB - Residential Coordination Service (RCS)

Mental Health & Addictions Service


8:00 AM to 4:30 PM.


Residential Coordination Service

Programme Areas

Mental health

Programme Type

Community based support - mental health



Age Groups


Referral Types

DHB clinical services

Referral Process

Contact your mental health key worker or social worker (for ward based requests), who will refer you to the designated mental health professional to complete an initial support needs assessment. This will determine what service best meets your needs at this stage of your recovery. 


Residential Recovery Services is a planned and time-limited residential support service based upon regular support needs assessments. The service is aimed at promoting well-being and recovery.

The Residential Coordination Service provides:

  • a support needs assessment service for adults severely affected by mental illness
  • co-ordination of entry into and exit from residential recovery services, with regular follow-up in between
  • co-ordination of some services under packages of care funding criteria.


8:00 AM to 4:30 PM.

Mon – Fri 8:00 AM – 4:30 PM

For after hours mental health emergencies, phone 0800 50 50 50

Public Holidays: Closed on all public holidays.
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec. Closed 28 Dec — 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan.


No fees apply

Contact Details

Waikato Hospital
Pembroke Street
Hamilton 3204

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Street Address

Waikato Hospital
Pembroke Street
Hamilton 3204

Postal Address

Residential Co-ordination Service (RCS)
Mental Health and Addictions Service
Private Bag 3200
Hamilton, 3240

This page was last updated at 11:26AM on October 10, 2019. This information is reviewed and edited by Waikato DHB - Residential Coordination Service (RCS).