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Triage Service | Waikato | Te Whatu Ora
Mental Health & Addictions Service
Today
8:00 AM to 4:30 PM.
Description
Formerly Waikato DHB - Triage Service
Provides a single point of entry for non-urgent referrals to adult mental health services.
Fees and Charges Categorisation
Free
Hours
8:00 AM to 4:30 PM.
| Mon – Sat | 8:00 AM – 4:30 PM |
|---|
For emergency calls after hours, weekends and public holidays phone the Crisis Assessment and Treatment Service on 0800 50 50 50.
Public Holidays: Closed ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr).
Languages Spoken
English
Programmes
The Triage service is based in Hamilton and provides a single point of entry for non-urgent referrals to adult mental health service between 8am to 4.30pm, 7 days a week. The service undertakes initial screening and assessment (telephone or face-to-face) of referrals to ascertain whether a comprehensive assessment is indicated within the community mental health service; or alternatively, to provide appropriate advice &/or facilitate an assisted referral to another service provider, such as a community based Non-Government Organisations (NGO’s).
The Triage service is based in Hamilton and provides a single point of entry for non-urgent referrals to adult mental health service between 8am to 4.30pm, 7 days a week. The service undertakes initial screening and assessment (telephone or face-to-face) of referrals to ascertain whether a comprehensive assessment is indicated within the community mental health service; or alternatively, to provide appropriate advice &/or facilitate an assisted referral to another service provider, such as a community based Non-Government Organisations (NGO’s).
- Programme Areas
Mental health
- Programme Type
Non-acute specialist mental health community services
- Regions
Waikato
- Age Groups
Adult / Pakeke, Older adult / Kaumātua
- Referral Types
Self referral, GP, DHB clinical services, Corrections
Referral Process
Non-urgent referrals can be received from any source (i.e. G.P, self, family) and by any method (i.e. fax, BPAC, letter, telephone), including self-presentations to community mental health services, based at 193 London Street.
As Triage is a non-urgent service, any urgent referrals must go directly to the Crisis team on 0800505050
Description
The Triage service is based in Hamilton and provides a single point of entry for non-urgent referrals to adult mental health service between 8am to 4.30pm, 7 days a week.
The service undertakes initial screening and assessment (telephone or face-to-face) of referrals to ascertain whether a comprehensive assessment is indicated within the community mental health service; or alternatively, to provide appropriate advice &/or facilitate an assisted referral to another service provider, such as a community based Non-Government Organisations (NGO’s).
Additional Details
Face to face / Kanohi ki te Kanohi
Website
Contact Details
193 London Street, Hamilton
Waikato
8:00 AM to 4:30 PM.
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Phone
(07) 834 6902
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Fax
(07) 834 6900
Email
Website
193 London Street
Hamilton
Waikato 3204
Street Address
193 London Street
Hamilton
Waikato 3204
Postal Address
Private Bag 3200
Hamilton 3240
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This page was last updated at 9:36AM on March 14, 2024. This information is reviewed and edited by Triage Service | Waikato | Te Whatu Ora.