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Waitematā DHB Asian Health Services

Public Service


WDHB's Asian Health Services (AHS) provides a range of services and programmes for Asian patients, families and community members.  


  • To provide communication (language) support to Waitematā DHB staff and non-English speaking patients/clients and their families using WDHB services
  • To provide cultural, emotional and coordination support to Asian patients/clients
  • To improve access to health services and health information for the Asian population
  • To provide cultural information and advice to WDHB staff to enhance cultural competence
  • To improve access to primary health services for non-English speaking patients

Referral Expectations

On-line referral


  • iCare Health Information Line

    The iCare Health Information Line provides information and advice for Asian migrants residing in the WDHB district who are not familiar with health services or information.… More

  • Asian Breast Screening Support Service

    This service promotes, recruits, enrols and supports Chinese and Korean non-English speaking women aged 45-69 years who live in the region to access free breast screening.… More

  • Asian Patient Support Service

    Our Asian Patient Support Service (APSS) staff are available to support Asian patients receiving care from Waitematā DHB's hospital and community health services, where the patient may require:… More

  • Asian Mental Health Service

    Asian Mental Health Service (AMHS) provides culturally and linguistically appropriate support for service users under the care of the mental health services of Waitematā… More

  • WATIS - Waitematā Translation & Interpreting Service

    WATIS is a WDHB in-house translating and interpreting service with a 24-hour, 7-days call centre for coordinating requests for many languages, including NZ Sign language.… More

  • Health Promotions

    Asian Health Services provides the following promotion for Asian migrants residing in the WDHB district:… More


AHS services are free for WDHB patients or clients who are eligible for free public health and disability services.

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Contact Details

3 Mary Poynton Crescent

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Street Address

3 Mary Poynton Crescent

Postal Address

Private Bag 93 503

This page was last updated at 8:38AM on November 27, 2020. This information is reviewed and edited by Waitematā DHB Asian Health Services.