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West Coast Central Crisis Response

Mental Health & Addictions Service


12:00 AM to 12:00 AM.


Crisis Response

Programme Areas

Crisis / acute, Mental health

Programme Type

DHB Mental Health Crisis, Intake / assessment


West Coast

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

Call 0800 757 678 and ask for the Crisis Response team.


This team can provide advice for general inquiries related to mental health concerns, crisis response, assessment and support for people in their homes, respite options/access as well as assist to facilitate an admission into the mental health unit.

The team is based in Greymouth but cover situations all over the West Coast, from Karamea to Haast.


No fees apply


12:00 AM to 12:00 AM.

Mon – Sunmidnight – midnight

The West Coast Central Crisis Response team staff this service Monday - Friday 8am - 4.30pm.

Outside these hours, all calls are transferred to the Homecare Medical team.

Public Holidays: Open on all public holidays..

Public Transport

St John runs two rural shuttle services from Monday - Friday. St John do not charge a fee for this services, however they do accept donations to help cover costs.

Click here for more information on transport, parking, maps and directions.


Parking is FREE at Grey Base Hospital.

Contact Details

12:00 AM to 12:00 AM.

71 Water Walk Road
Greymouth 7805

Information about this location

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Street Address

71 Water Walk Road
Greymouth 7805

Postal Address

Te Nikau Grey Hospital
PO Box 387
Greymouth 7840

This page was last updated at 11:53AM on February 10, 2022. This information is reviewed and edited by West Coast Central Crisis Response.