West Coast > Mental Health & Addictions >

West Coast Central Crisis Response

Mental Health & Addictions Service


12:00 AM to 12:00 AM.


Crisis Response

Programme Areas

Crisis / acute, Mental health

Programme Type

Intake / assessment


West Coast

Age Groups

Child, Youth, Adult, Older adult

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

Call 0800 757 678 and ask for the Crisis Response team.


This team can provide advice for general inquiries related to mental health concerns, crisis response, assessment and support for people in their homes, respite options/access as well as assist to facilitate an admission into the mental health unit.

The team is based in Greymouth but cover situations all over the West Coast, from Karamea to Haast.


12:00 AM to 12:00 AM.

Mon – Sunmidnight – midnight

The West Coast Central Crisis Response team staff this service Monday - Friday 8am - 4.30pm.

Outside these hours, all calls are transferred to the Homecare Medical team.

Public Holidays: Open on all public holidays..


No fees apply

Public Transport

St John runs two rural shuttle services from Monday - Friday. St John do not charge a fee for this services, however they do accept donations to help cover costs.

Click here for more information on transport, parking, maps and directions.


Parking is FREE at Grey Base Hospital.

Contact Details

Emergency Department: Open 24 hours / 7 days, Phone (03) 768 0499

146 High Street
West Coast 7805

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Street Address

146 High Street
West Coast 7805

Postal Address

Grey Base Hospital
PO Box 387
Greymouth 7840

This page was last updated at 1:09PM on April 22, 2020. This information is reviewed and edited by West Coast Central Crisis Response.