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Mental Health & Addictions >

Workplace Support

Mental Health & Addictions Service

Today

9:00 AM to 5:00 PM.

Description

We enhance workplace wellbeing by supporting people at work. We offer Counselling, Professional Supervision, AOD Brief Intervention Counselling, Coaching and Mentoring, Training, Development and Facilitation, Professional Staff Support - On-site Early Intervention Support Services, Critical Incident Support, Career Direction and Financial Mentoring.

For more information on our full range of services,  see the Workplace Support website. 

How do I access this service?

Contact us

Access to our service through your employers EAP / staff welfare Programme:

Phone: 0800 333 200 / 03 477 8065

Email:  office@workplacesouth.co.nz

Make an appointment

Phone or email our office

Referral

Referral via your employer, HR Department, onsite Staff Supporter

Walk in

Limited private client spaces available.

Website / App

www.workplacesupport.co.nz

Charges

We charge for our services, but limited subsidised support is available (case by case).

Fees and Charges Categorisation

Fees apply

Hours

9:00 AM to 5:00 PM.

Mon – Fri 9:00 AM – 5:00 PM

We operate an emergency response service outside these office hours. If your need is urgent, please call us on 0800 333 200 and leave a message. We will respond the next working day.

Public Holidays: Closed Waitangi Day (6 Feb), Otago Anniversary (25 Mar), Good Friday (29 Mar), Easter Sunday (31 Mar), Easter Monday (1 Apr), ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct).

Languages Spoken

English

Programmes

Counselling

We provide counselling for Individuals, Couples and Families. It is about seeking help or guidance in your life. When would I consider using counselling? The counselling service can be utilised at a time when you or your family are faced with a challenging situation. Seeking counselling early in the challenge allows support to be accessed quicker. Challenges may include: Work challenges Relationship concerns Work or personal stress Grief, loss or trauma Mental health, such as low mood or anxiety Work or personal conflict Coping with change Wellbeing concerns Family challenges For alcohol and other drug use concerns, specialist AOD counselling is available.

Programme Areas

Mental health

Programme Type

Community based support - mental health

Regions

All of New Zealand

Age Groups

Adult / Pakeke

Referral Types

Self referral, GP

Referral Process

How do I make an appointment?

 Workplace Support provides nationwide coverage, so you can access our services wherever you are. 

All you need to do is:

  • Call our free phone 0800 333 200                                                    
  • If you need to leave a message, supply your name, contact phone number and the name of your authorising organisation, and Workplace Support will phone you back to arrange an appointment time.
  • You are welcome to bring a support person along with you to counselling.

Note: PDF downloads require the free Adobe Reader application to view.

Description

We provide counselling for Individuals, Couples and Families. It is about seeking help or guidance in your life.

When would I consider using counselling?

The counselling service can be utilised at a time when you or your family are faced with a challenging situation.  Seeking counselling early in the challenge allows support to be accessed quicker. 

Challenges may include:

  • Work challenges
  • Relationship concerns
  • Work or personal stress
  • Grief, loss or trauma
  • Mental health, such as low mood or anxiety
  • Work or personal conflict
  • Coping with change
  • Wellbeing concerns
  • Family challenges

For alcohol and other drug use concerns, specialist AOD counselling is available.

 

Alcohol & Other Drug (AOD) Brief Intervention

For companies implementing drug and alcohol policies and regular testing, our package is an ideal way to provide brief intervention for employees. The counselling is based on a motivational interviewing approach, and is suitable for those staff who are misusing substances and want to minimise the harm to themselves and their workplace. A confidential process designed to assist the individual to: understand the effects of alcohol or drug use on self and others become motivated to make healthy changes and achieve goals reduce the use of alcohol/drugs to comply with company policy develop a change plan and learn new habits to implement it establish strong support systems to maintain well-being and work productivity

Programme Areas

Addictions - drug & alcohol

Programme Type

Community / social support (AOD)

Regions

All of New Zealand

Age Groups

Adult / Pakeke

Referral Types

Self referral, GP

Referral Process

How do I make an appointment?

All you need to do is:

  • Call our free phone 0800 333 200                                                    
  • If you need to leave a message, supply your name, contact phone number and the name of your authorising organisation, and Workplace Support will phone you back to arrange an appointment time
  • You are welcome to bring a support person along with you to your AOD BI counselling session

Note: PDF downloads require the free Adobe Reader application to view.

Description

For companies implementing drug and alcohol policies and regular testing, our package is an ideal way to provide brief intervention for employees. The counselling is based on a motivational interviewing approach, and is suitable for those staff who are misusing substances and want to minimise the harm to themselves and their workplace.

A confidential process designed to assist the individual to:

  • understand the effects of alcohol or drug use on self and others
  • become motivated to make healthy changes and achieve goals
  • reduce the use of alcohol/drugs to comply with company policy
  • develop a change plan and learn new habits to implement it
  • establish strong support systems to maintain well-being and work productivity
Critical Incident Support

In the event of a critical incident happening in your workplace in which people are traumatised, our specially trained staff can respond immediately. Effective crisis management is to act promptly - to have a CI Support team on-site as soon as possible; to begin support/defusing/debriefing to enable recovery and resumption of work. Features include: immediate response (7 day/24 hr 0800 333 200 freephone) team available on site debriefing counselling access follow-up support customised to meet the need

Programme Areas

Mental health

Programme Type

Training - mental health

Regions

All of New Zealand

Age Groups

Adult / Pakeke

Referral Process

Talk to Workplace Support about making Critical Incident Support available to your employees.

Description

In the event of a critical incident happening in your workplace in which people are traumatised, our specially trained staff can respond immediately.

Effective crisis management is to act promptly - to have a CI Support team on-site as soon as possible; to begin support/defusing/debriefing to enable recovery and resumption of work.

Features include:

  • immediate response (7 day/24 hr 0800 333 200 freephone)
  • team available on site
  • debriefing
  • counselling
  • access follow-up support
  • customised to meet the need
On-Site Staff Support

On-site support is a unique service which provides your staff with access to support professionals. It allows the establishment of relationships of trust which are fundamental to addressing personal and work related matters. This is a proactive model of care which enables opportunity for discussing concerns, affirmation, encouragement, education and problem resolution. Your Independent on-site Staff Supporter can benefit your workplace by: Providing ready access to on-site experienced support Supporting your workplace wellbeing responsibilities Connecting with your staff and supporting them in their wellbeing and mental health Encouraging positive interpersonal workplace relationships Assisting staff experiencing workplace conflict by the use of de-escalation strategies Performance management and restructure/redundancy support Suicide prevention and aftercare Grief and loss support Family issues support Keeping your employees at work whilst allowing them to address concerns Providing referrals to Workplace Support wellbeing services, when appropriate

Programme Areas

Mental health

Programme Type

Training - mental health

Regions

All of New Zealand

Age Groups

Adult / Pakeke

Referral Process

Talk to Workplace Support about making On-Site Staff Support available to your employees.

Description

On-site support is a unique service which provides your staff with access to support professionals. It allows the establishment of relationships of trust which are fundamental to addressing personal and work related matters. This is a proactive model of care which enables opportunity for discussing concerns, affirmation, encouragement, education and problem resolution.

Your Independent on-site Staff Supporter can benefit your workplace by:

  • Providing ready access to on-site experienced support
  • Supporting your workplace wellbeing responsibilities
  • Connecting with your staff and supporting them in their wellbeing and mental health
  • Encouraging positive interpersonal workplace relationships
  • Assisting staff experiencing workplace conflict by the use of de-escalation strategies
  • Performance management and restructure/redundancy support
  • Suicide prevention and aftercare
  • Grief and loss support
  • Family issues support
  • Keeping your employees at work whilst allowing them to address concerns
  • Providing referrals to Workplace Support wellbeing services, when appropriate

Note: PDF downloads require the free Adobe Reader application to view.

Professional Supervision

Professional Supervision provides the opportunities to: explore, establish and maintain a personal professional work ethic reflect on issues related to the working environment and relationships develop personal management skills related to the workplace maintain personal and professional boundaries review of work practices, attitudes and interpersonal interactions have a safe and supportive environment in which to unpack difficulties and to off-load accumulated case material affirm achievements and build on them set goals based on own learning and develop strengths take responsibility for their work and personal growth

Programme Areas

Mental health

Programme Type

Training - mental health

Regions

All of New Zealand

Age Groups

Adult / Pakeke

Referral Process

Talk to Workplace Support about making Professional Supervision available to your employees.

Description

Professional Supervision provides the opportunities to:

  • explore, establish and maintain a personal professional work ethic
  • reflect on issues related to the working environment and relationships
  • develop personal management skills related to the workplace
  • maintain personal and professional boundaries
  • review of work practices, attitudes and interpersonal interactions
  • have a safe and supportive environment in which to unpack difficulties and to off-load accumulated case material
  • affirm achievements and build on them
  • set goals based on own learning and develop strengths
  • take responsibility for their work and personal growth

Note: PDF downloads require the free Adobe Reader application to view.

Education & Training

Workplace Support customises the education and training seminars and workshops to achieve your goals, your training plans and works with you to fit your budget. Possible programmes include: career transition leadership development workplace well-being anger dealing with harassment and bullying stress dealing with difficult people communication skills handling conflict well professional boundaries change management building resilience loss and grief interview skills/career advice/CV writing teamwork roles and responsibilities

Programme Areas

Mental health

Programme Type

Training - mental health

Regions

All of New Zealand

Age Groups

Adult / Pakeke

Referral Process

Talk to Workplace Support to arrange training customised to meet the needs of your organisation. We can meet to discuss your requirements and together an appropriate programme can be developed.

Description

Workplace Support customises the education and training seminars and workshops to achieve your goals, your training plans and works with you to fit your budget.

Possible programmes include:

  • career transition
  • leadership development
  • workplace well-being
  • anger
  • dealing with harassment and bullying
  • stress
  • dealing with difficult people
  • communication skills
  • handling conflict well
  • professional boundaries
  • change management
  • building resilience
  • loss and grief
  • interview skills/career advice/CV writing
  • teamwork roles and responsibilities

Additional Details

Face to face / Kanohi ki te Kanohi, Online / virtual / app, Phone

Public Transport

Bus stop right outside our Dunedin office building and across the road.

Get directions

Parking

Unmetered 1 hour parking is available in the immediate area, with free unrestricted parking further afield.

Contact Details

9:00 AM to 5:00 PM.

575 Princes Street
Dunedin
OTA 9016

Street Address

575 Princes Street
Dunedin
OTA 9016

Postal Address

P O Box 1534
Dunedin 9054

This page was last updated at 3:17PM on September 26, 2023. This information is reviewed and edited by Workplace Support.