MidCentral > Mental Health & Addictions >
Youth One Stop Shop (YOSS)
Mental Health & Addictions Service, Social
Today
10:00 AM to 6:00 PM.
Description
The Youth One Stop Shop (YOSS) provides free holistic health and social services for young people in Palmerston North and their families/whānau. YOSS also has a small youth health clinic in Levin. Our staff are trained professionals who love young people. We hope that young people who live in our communities can be happy, healthy, safe and successful.
Our vision:
One place which provides young people with a range of services that are accessible, youth appropriate and holistic.
Our mission:
Empowering young people to make informed choices to enhance their positive well-being and self development.
Staff
Meet the YOSS team by clicking on this link.
YOSS staff are a friendly bunch and recently YOSS clients described the staff as "kind, non-judgemental, nice, helpful, understanding, approachable, supportive, easy-going, professional, confidential" and that "YOSS is a place that makes them feel safe".
Ages
Youth / Rangatahi
Fees and Charges Categorisation
Free
Fees and Charges Description
No fees apply
Hours
10:00 AM to 6:00 PM.
| Mon – Tue | 9:00 AM – 6:00 PM |
|---|---|
| Wed – Thu | 10:00 AM – 6:00 PM |
| Fri | 9:00 AM – 5:00 PM |
Public Holidays: Closed ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Wellington Anniversary (20 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr).
Languages Spoken
English
Programmes
If you're worried about something that's going on in your life and don't know what to do or where to turn for help, contacting YOSS is a great place to start.
If you're worried about something that's going on in your life and don't know what to do or where to turn for help, contacting YOSS is a great place to start.
- Programme Areas
Mental health
- Programme Type
Peer / advocacy / group / family whānau support
- Regions
MidCentral
- Age Groups
Youth / Rangatahi
- Referral Types
Self referral
Referral Process
The best way to find out how we can help is to give us a call on 06 355 5906, come in and see us or contact us online today. YOSS also offers a range of life skills programmes for 10-17 year olds and specific services for youth offenders.
Our youth work services have the following service exclusions: sexual abuse, intellectual disability, learning difficulties and severe mental health. Our Youth Services are specifically for young people who live in Palmerston North.
If you would like to make a formal referral to YOSS, please complete the form below and email to info@yoss.org.nz.
The advantage of a formal referral is that we are able to track them and follow-up young people who may not be able to self present. Please also let us know if you're able to do a 'warm handover', which means that you'll bring the young person (and their family or support person), with them to YOSS for an initial meet and greet session (kanohi ki te kanohi). Please also let us know if the young person is aware that this could occur.
- Referral Form (DOC, 186 KB)
Description
If you're worried about something that's going on in your life and don't know what to do or where to turn for help, contacting YOSS is a great place to start.
YOSS counselling is youth-friendly, non-judgemental, confidential and free! Sam's our super friendly youth counsellor. She works at YOSS Monday to Thursday and can help you out with expressing your feelings, coping with stress, trying different things and generally feeling ok about being you. Our counselling service is completely voluntary, which means you come along because you want to. The first counselling session is all about checking one another out. You get to meet Sam and decide whether you like her, and Sam gets to have a bit of a chat with you about what's going on in your life. You can even bring your family and friends along so they can get to know Sam too. After this first session we'll be able to talk about if and how we can help, or if there is someone else who may be able to help and support you more. You get to tell us whether you want to come back. It's completely up to you! It'll take around 50 minutes each time you come and see us, and anything you share with us will be kept confidential. However, if you tell us anything that worries us (like about hurting yourself, hurting someone else or if you are being hurt), we will talk about this together and develop a plan if we need to tell anybody else.
YOSS counselling is youth-friendly, non-judgemental, confidential and free! Sam's our super friendly youth counsellor. She works at YOSS Monday to Thursday and can help you out with expressing your feelings, coping with stress, trying different things and generally feeling ok about being you. Our counselling service is completely voluntary, which means you come along because you want to. The first counselling session is all about checking one another out. You get to meet Sam and decide whether you like her, and Sam gets to have a bit of a chat with you about what's going on in your life. You can even bring your family and friends along so they can get to know Sam too. After this first session we'll be able to talk about if and how we can help, or if there is someone else who may be able to help and support you more. You get to tell us whether you want to come back. It's completely up to you! It'll take around 50 minutes each time you come and see us, and anything you share with us will be kept confidential. However, if you tell us anything that worries us (like about hurting yourself, hurting someone else or if you are being hurt), we will talk about this together and develop a plan if we need to tell anybody else.
- Programme Areas
Mental health
- Programme Type
Community based support - mental health
- Regions
MidCentral
- Age Groups
Youth / Rangatahi
- Referral Types
Self referral
Referral Process
To make an appointment just give our office a ring on 06 355 5909.
Our service is free for people aged between 10 and 24 and this means we sometimes have a waiting list.
Our counselling services have the following service exclusions: sexual abuse, intellectual disability, learning difficulties and severe mental health and is for young people who live in Palmerston North.
If you would like to make a formal referral to YOSS, please complete the form below and email to info@yoss.org.nz.
The advantage of a formal referral is that we are able to track them and follow-up young people who may not be able to self present. Please also let us know if you're able to do a 'warm handover', which means that you'll bring the young person (and their family or support person), with them to YOSS for an initial meet and greet session (kanohi ki te kanohi). Please also let us know if the young person is aware that this could occur.
- Referral form (DOC, 186 KB)
Description
YOSS counselling is youth-friendly, non-judgemental, confidential and free!
Sam's our super friendly youth counsellor. She works at YOSS Monday to Thursday and can help you out with expressing your feelings, coping with stress, trying different things and generally feeling ok about being you.
Our counselling service is completely voluntary, which means you come along because you want to.
The first counselling session is all about checking one another out. You get to meet Sam and decide whether you like her, and Sam gets to have a bit of a chat with you about what's going on in your life. You can even bring your family and friends along so they can get to know Sam too.
After this first session we'll be able to talk about if and how we can help, or if there is someone else who may be able to help and support you more. You get to tell us whether you want to come back. It's completely up to you!
It'll take around 50 minutes each time you come and see us, and anything you share with us will be kept confidential. However, if you tell us anything that worries us (like about hurting yourself, hurting someone else or if you are being hurt), we will talk about this together and develop a plan if we need to tell anybody else.
YOSS provides youth-friendly drug and alcohol info as well as advocacy, education, support and advice for young people. We take an early intervention and prevention approach and can also provide awareness programmes if needed. Colin, our Youth Worker, can help you focus on your strengths and encourage you to let others work alongside you when times get tough. He'll help you establish and develop positive relationships with role models and other significant people in your life. He knows some great practical alternatives for coping with stressful situations, and can help you explore any issues relating to drug and alcohol use.
YOSS provides youth-friendly drug and alcohol info as well as advocacy, education, support and advice for young people. We take an early intervention and prevention approach and can also provide awareness programmes if needed. Colin, our Youth Worker, can help you focus on your strengths and encourage you to let others work alongside you when times get tough. He'll help you establish and develop positive relationships with role models and other significant people in your life. He knows some great practical alternatives for coping with stressful situations, and can help you explore any issues relating to drug and alcohol use.
- Programme Areas
Mental health
- Programme Type
Community based support - mental health
- Regions
MidCentral
- Age Groups
Youth / Rangatahi
- Referral Types
Self referral
Referral Process
Give us a ring on 06 3555909 or email us at info@yoss.org.nz.
There is also a referral form on our website www.yoss.org.nz.
If you would like to make a formal referral to YOSS, please complete the form below and email to info@yoss.org.nz.
The advantage of a formal referral is that we are able to track them and follow-up young people who may not be able to self present. Please also let us know if you're able to do a 'warm handover', which means that you'll bring the young person (and their family or support person), with them to YOSS for an initial meet and greet session (kanohi ki te kanohi). Please also let us know if the young person is aware that this could occur.
- Referral Form (DOC, 186 KB)
Description
YOSS provides youth-friendly drug and alcohol info as well as advocacy, education, support and advice for young people. We take an early intervention and prevention approach and can also provide awareness programmes if needed.
Colin, our Youth Worker, can help you focus on your strengths and encourage you to let others work alongside you when times get tough. He'll help you establish and develop positive relationships with role models and other significant people in your life. He knows some great practical alternatives for coping with stressful situations, and can help you explore any issues relating to drug and alcohol use.
Our full-time Clinical Psychologist, Haley Dalton, provides assessment and treatment for mental health issues like stress, anxiety, depression or substance abuse. Haley mainly works in Palmy, but she spends one day per week working in Levin. Anything you tell Haley will be kept confidential, unless you are being harmed, are unsafe or want to harm someone else, but we'll chat more about that when you come in. The main thing is, we're here to help out early on, and talking about it with someone who understands can make such a huge difference.
Our full-time Clinical Psychologist, Haley Dalton, provides assessment and treatment for mental health issues like stress, anxiety, depression or substance abuse. Haley mainly works in Palmy, but she spends one day per week working in Levin. Anything you tell Haley will be kept confidential, unless you are being harmed, are unsafe or want to harm someone else, but we'll chat more about that when you come in. The main thing is, we're here to help out early on, and talking about it with someone who understands can make such a huge difference.
- Programme Areas
Mental health
- Programme Type
Non-acute specialist mental health community services
- Regions
MidCentral
- Age Groups
Youth / Rangatahi
- Referral Types
Self referral
Referral Process
If you'd like to get in touch with Haley just give us a call on 06 355 5906 or contact us via our website.
The YOSS Clinical Psychologist service is mainly used by young people between 15 and 19 years of age and it's free for you to access if you live in Palmerston North or Levin.
Clinical Psychology has the following service exclusions based on our government funding contract: sexual abuse, violence and anger, intellectual disability, learning difficulties, criminal activities, parenting difficulties, conduct disorder and severe mental health.
If you would like to make a formal referral to YOSS, please complete the form below and email to info@yoss.org.nz
The advantage of a formal referral is that we are able to track them and follow-up young people who may not be able to self present. Please also let us know if you're able to do a 'warm handover', which means that you'll bring the young person (and their family or support person), with them to YOSS for an initial meet and greet session (kanohi ki te kanohi). Please also let us know if the young person is aware that this could occur.
- Referral Form (DOC, 186 KB)
Description
Our full-time Clinical Psychologist, Haley Dalton, provides assessment and treatment for mental health issues like stress, anxiety, depression or substance abuse. Haley mainly works in Palmy, but she spends one day per week working in Levin.
Anything you tell Haley will be kept confidential, unless you are being harmed, are unsafe or want to harm someone else, but we'll chat more about that when you come in. The main thing is, we're here to help out early on, and talking about it with someone who understands can make such a huge difference.
Additional Details
Face to face / Kanohi ki te Kanohi, Phone, LGBTQIA+ friendly
Region
MidCentral
Website
Contact Details
31 Princess Street, Palmerston North
MidCentral
10:00 AM to 6:00 PM.
-
Phone
(06) 355 5909
Healthlink EDI
youthone
Email
Website
31 Princess Street
Palmerston North
Manawatu-Wanganui 4410
Street Address
31 Princess Street
Palmerston North
Manawatu-Wanganui 4410
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This page was last updated at 11:38AM on March 25, 2024. This information is reviewed and edited by Youth One Stop Shop (YOSS).
Life is what YOU make it and a bit of support and assistance from our social workers Fiona and Jock. Whether it's getting to know yourself, sorting problems, handling stuff or just having someone to stick by you, Fiona can help you get it sussed.
Mental health
Community based support - mental health
MidCentral
Youth / Rangatahi
Self referral
Referral Process
Got something you want to talk to our social workers about? Then call us on 06 355 5909 or email info@yoss.org.nz.
Our social work services have the following service exclusions: sexual abuse, intellectual disability, learning difficulties and severe mental health.
If you would like to make a formal referral to YOSS, please complete the form below and email to info@yoss.org.nz.
The advantage of a formal referral is that we are able to track them and follow-up young people who may not be able to self present. Please also let us know if you're able to do a 'warm handover', which means that you'll bring the young person (and their family or support person), with them to YOSS for an initial meet and greet session (kanohi ki te kanohi). Please also let us know if the young person is aware that this could occur.
Description
Life is what YOU make it and a bit of support and assistance from our social workers Fiona and Jock.
Whether it's getting to know yourself, sorting problems, handling stuff or just having someone to stick by you, Fiona can help you get it sussed.