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Pirirākau Hauora - Mental Health Services
Mental Health Service, Kaupapa Māori
Today
Description
Pirirākau Hauora provides a range of Kaupapa Māori Health Services including mental health services for tamariki, rangatahi (children & adolescents) and pākeke (adults). Please see below for the Mental Health Services available or see the Pirirākau Hauora website for more information on GP and other health services. More
Ages
Adult / Pakeke, Child / Tamariki
How do I access this service?
Anyone can access, Contact us, Walk in, Make an appointment
Fees and Charges Categorisation
Free
Fees and Charges Description
Free of Charge
Hours
| Mon – Fri | 8:00 AM – 4:30 PM |
|---|
If you are in crisis and requiring support outside of our work hours please phone the Crisis Team at 0800 800 508.
However, if you're feeling unsafe or unwell and need someone to talk to, please ring or text the helpline at 1737. This number will give you access to a professional counsellor 24 hours and 7 days a week.
Public Holidays: Closed Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct), Auckland Anniversary (26 Jan), Waitangi Day (6 Feb).
Languages Spoken
English
Programmes
Tūāpapa Services Supporting Tamariki/Rangatahi/Pākeke Wellbeing At Pirirākau Hauora we offer compassionate and culturally grounded support for tamariki/rangatahi aged 0-19 years and up to their 20th birthday, and pākeke experiencing low to medium mental health needs. Our services are tailored to meet the unique circumstances of each individual and whānau, ensuring everyone feels seen, heard, and supported on their journey to well-being. What We Offer: 🌿 Mental Health Support: Personalised support for individuals and whānau with low to medium mental health challenges. We provide a safe and understanding space to help navigate life's difficulties. 📝 Holistic Assessments: We work alongside tamariki/rangatahi/pākeke and their whānau to gain a full picture of their needs, strengths, and aspirations. 📄 Tūāpapa Care Plan: Our Tūāpapa System of Care respects each person’s right to choose what is right for them based on their own beliefs and customs. It allows different approaches to be used to meet the needs of whānau and considers all things that can lead to good health and wellbeing. A collaborative care plan is developed to guide and support each individual/whānau with practical steps toward their wellbeing goals, using the Tūāpapa System of Care. This unique model, created by our kaumātua, is grounded in the values of tika (doing what is right), pono (integrity and truth), and aroha (compassion and love). 🔄 Follow-up Visits: Ongoing check-ins to ensure consistent support, to build trust, and adapt plans as needed. 🤝 Overall Support for Your Needs: Whether it's connecting with services, providing emotional support, or helping navigate systems, we’re here to walk alongside you every step of the way. Our service includes but is not limited to: Advocacy Assessment (including Cultural Assessments) Case Management Support Planning and Managing Wellness Referrals to other services Tamariki and Rangatahi services are based at 3 Lochhead Rd Pakeke/Adult services are based at 4 Paparoa Road
Tūāpapa Services Supporting Tamariki/Rangatahi/Pākeke Wellbeing At Pirirākau Hauora we offer compassionate and culturally grounded support for tamariki/rangatahi aged 0-19 years and up to their 20th birthday, and pākeke experiencing low to medium mental health needs. Our services are tailored to meet the unique circumstances of each individual and whānau, ensuring everyone feels seen, heard, and supported on their journey to well-being. What We Offer: 🌿 Mental Health Support: Personalised support for individuals and whānau with low to medium mental health challenges. We provide a safe and understanding space to help navigate life's difficulties. 📝 Holistic Assessments: We work alongside tamariki/rangatahi/pākeke and their whānau to gain a full picture of their needs, strengths, and aspirations. 📄 Tūāpapa Care Plan: Our Tūāpapa System of Care respects each person’s right to choose what is right for them based on their own beliefs and customs. It allows different approaches to be used to meet the needs of whānau and considers all things that can lead to good health and wellbeing. A collaborative care plan is developed to guide and support each individual/whānau with practical steps toward their wellbeing goals, using the Tūāpapa System of Care. This unique model, created by our kaumātua, is grounded in the values of tika (doing what is right), pono (integrity and truth), and aroha (compassion and love). 🔄 Follow-up Visits: Ongoing check-ins to ensure consistent support, to build trust, and adapt plans as needed. 🤝 Overall Support for Your Needs: Whether it's connecting with services, providing emotional support, or helping navigate systems, we’re here to walk alongside you every step of the way. Our service includes but is not limited to: Advocacy Assessment (including Cultural Assessments) Case Management Support Planning and Managing Wellness Referrals to other services Tamariki and Rangatahi services are based at 3 Lochhead Rd Pakeke/Adult services are based at 4 Paparoa Road
- Programme Areas
Kaupapa Māori, Mental health
- Programme Type
Kaupapa Māori mental health, Mental health assessment and treatment, Peer / advocacy / group / family whānau support
- Regions
Bay of Plenty
- Age Groups
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke
- Referral Types
Self referral, GP, DHB clinical services, Corrections
Referral Process
Referrals can be made in the following ways:
- Self-referral
- Whānau referral
- Iwi or Hapū Agency Referral
- Community Organisation Referral
- Mental Health Service Referral
- Social Service Agency Referral
- GP, or other health professional
We offer services to people who:
- Have a diagnosed or suspected mental health problem (e.g. depression, anxiety, schizophrenia, bipolar disorder)
- Are seeking information about mental ill-health, its treatment and prevention
- Are whānau members or are the significant other of a person with a mental health problem, as identified by that person
Age criteria for services are:
- Tamariki & Rangatahi 0-24 years
- Pakeke/Adult 25-65 years
- Referral Form (DOTX, 45.9 KB)
Description
Tūāpapa Services
Supporting Tamariki/Rangatahi/Pākeke Wellbeing
At Pirirākau Hauora we offer compassionate and culturally grounded support for tamariki/rangatahi aged 0-19 years and up to their 20th birthday, and pākeke experiencing low to medium mental health needs. Our services are tailored to meet the unique circumstances of each individual and whānau, ensuring everyone feels seen, heard, and supported on their journey to well-being.
What We Offer:
🌿 Mental Health Support: Personalised support for individuals and whānau with low to medium mental health challenges. We provide a safe and understanding space to help navigate life's difficulties.
📝 Holistic Assessments: We work alongside tamariki/rangatahi/pākeke and their whānau to gain a full picture of their needs, strengths, and aspirations.
📄 Tūāpapa Care Plan: Our Tūāpapa System of Care respects each person’s right to choose what is right for them based on their own beliefs and customs. It allows different approaches to be used to meet the needs of whānau and considers all things that can lead to good health and wellbeing.
A collaborative care plan is developed to guide and support each individual/whānau with practical steps toward their wellbeing goals, using the Tūāpapa System of Care. This unique model, created by our kaumātua, is grounded in the values of tika (doing what is right), pono (integrity and truth), and aroha (compassion and love).
🔄 Follow-up Visits: Ongoing check-ins to ensure consistent support, to build trust, and adapt plans as needed.
🤝 Overall Support for Your Needs: Whether it's connecting with services, providing emotional support, or helping navigate systems, we’re here to walk alongside you every step of the way.
Our service includes but is not limited to:
- Advocacy
- Assessment (including Cultural Assessments)
- Case Management
- Support Planning and Managing Wellness
- Referrals to other services
Tamariki and Rangatahi services are based at 3 Lochhead Rd
Pakeke/Adult services are based at 4 Paparoa Road
Disability Assistance
Wheelchair access, Wheelchair accessible toilet, Quiet, low sensory environment
Additional Details
Face to face / Kanohi ki te Kanohi, Child / Tamariki friendly
Website
Contact Details
4 Paparoa Road, Te Puna, Tauranga
Bay of Plenty
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Phone
(07) 552 6238
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Fax
(07) 552 6239
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Mobile
0273357185
Email
Website
If you are requiring urgent support whilst in crisis and outside of our normal working hours, please contact the Acute Care Team at 0800800508.
If you need to talk with someone because you're feeling unwell and requiring support then please call or text the helpline at 1737. There will be a professional counsellor available for you to talk to 24 hours and 7 days a week.
Youthline (24/7) 0800376633. - Free text 234 or email: talk@youthline.co.nz
Free DM on Instagram @youthlinenz
Street Address
4 Paparoa Road
Te Puna
Bay Of Plenty 3172
Postal Address
3 Lochhead Rd
RD6 Te Puna
Tauranga 3176
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This page was last updated at 1:47PM on June 10, 2025. This information is reviewed and edited by Pirirākau Hauora - Mental Health Services.