Today
9:00 AM to 9:00 PM.
Description
Puāwaitanga means to blossom, to flourish, to break through, and is a phone and video counselling service to support people to improve their emotional wellbeing – their hauora.
The service is an alternative to face-to-face counselling for people who are struggling but might have challenges in accessing traditional counselling. Sessions are private and confidential.
Our diverse team includes fully registered NZAC counsellors, social workers, registered mental health nurses, psychologists, psychotherapists, occupational therapists, and DAPAANZ practitioners.
Staff
All our staff are trained professionals and counselling sessions are private and confidential.
How do I access this service?
Contact us, Referral, Website / App
Fees and Charges Categorisation
Free, Fees apply
Fees and Charges Description
Hours
9:00 AM to 9:00 PM.
| Mon – Sun | 9:00 AM – 9:00 PM |
|---|
Sessions can be held any time between 9.00am - 9.00pm (and outside these times as needed) - Puāwaitanga will ‘move mountains’ to work around your busy lives.
Public Holidays: Closed Westland Anniversary (1 Dec), Chatham Island Anniversary (1 Dec), Wellington Anniversary (19 Jan), Northland Anniversary (26 Jan), Auckland Anniversary (26 Jan), Nelson Anniversary (2 Feb), Buller Anniversary (2 Feb), Waitangi Day (6 Feb), Taranaki Anniversary (9 Mar), Otago Anniversary (23 Mar), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), Southland Anniversary (7 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), South Canterbury Anniversary (28 Sep), Hawke's Bay Anniversary (23 Oct), Labour Day (26 Oct), Marlborough Anniversary (2 Nov), Canterbury Anniversary (13 Nov).
Christmas: Closed 22 Dec — 9 Jan.
Other: Closed 20 Dec — 21 Dec.
Languages Spoken
English, Māori
Programmes
Flexible phone and video based counselling to support with mental health and wellbeing.
Flexible phone and video based counselling to support with mental health and wellbeing.
- Programme Areas
Kaupapa Māori, Maternal mental health or addiction, Mental health
- Programme Type
Counselling and support, Eating disorders, Kaupapa Māori mental health, Maternal counselling and support
- Regions
All of New Zealand
- Age Groups
Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
- Referral Types
Self referral
Referral Process
If you’re 18+, living in NZ and are a student of:
- University of Auckland
- AUT
- Open Polytechnic
- University of Otago
Or if you’re referred from Waitaha Canterbury, South Canterbury, Piki, Te Mahi Ako, or West Coast Health.
Powered by Whakarongorau Aotearoa // New Zealand Telehealth Services
Description
Flexible phone and video based counselling to support with mental health and wellbeing.
Additional Details
Phone, Online / virtual / app, LGBTQIA+ friendly
Online Booking URL
Website
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This page was last updated at 7:40PM on December 2, 2025. This information is reviewed and edited by Puāwaitanga.