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Waikato > Mental Health & Addictions >

Waikato University - Student Counselling and Mental Health Services

Mental Health Service, Addiction

Today

8:30 AM to 4:30 PM.

Description

Our team is made up of Mental Health Nurses, Counsellors, a Social Worker and a Drug and Alcohol practitioner who are able to provide support to awhi you in achieving your health, wellbeing, academic and personal goals.

Staff

Our team includes

  • Counsellors
  • Nurses who specialise in Mental Health
  • Social worker
  • Violence Prevention Coordinator
  • Violence Prevention - Health Promoter
  • Alcohol and Drug Practitioner 
  • Health Improvement Practitioner
  • Healthcare Assistant

Ages

Youth / Rangatahi, Adult / Pakeke

How do I access this service?

Contact us

Please visit - https://www.waikato.ac.nz/students/health/

or call 0800 WAIKATO 

Make an appointment

By calling the above OR if you are enrolled and have the patient portal you can book online

Fees and Charges Categorisation

Free, Partial fees apply, Fees apply

Fees and Charges Description

Counselling services are free for students enrolled at the University of Waikato, with no limit on sessions.

Mental Health services are free for students enrolled at the University of Waikato, with no limit on sessions.

Social Worker services are free for students enrolled at the University of Waikato, with no limit on sessions.

Drug and Alcohol Practitioner services are free for students enrolled at the University of Waikato, with no limit on sessions.

Hours

8:30 AM to 4:30 PM.

Mon – Tue 8:30 AM – 4:30 PM
Wed 9:00 AM – 4:30 PM
Thu – Fri 8:30 AM – 4:30 PM

Public Holidays: Closed Labour Day (28 Oct), Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec. Closed 28 Dec — 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan. Closed 4 Jan — 5 Jan. Open 6 Jan — 10 Jan.

Languages Spoken

English

Programmes

Counselling

We have trained counsellors to help you through whatever problems you’re facing, such as loneliness, stress, anxiety, depression, relationships and sexuality. Crisis can be big, small, short term or long term. It can take on many forms such as: not coping with study and work load injuries or illness financial pressures break down in relationships loss or changes with friends and whānau. Counselling available at Waikato University is brief intervention, rather than long term therapy. If you require more than the standard five sessions, please discuss this with your counsellor who may refer you to another community counselling service off campus to ensure you receive beneficial service required.

Programme Areas

Mental health

Programme Type

Community based support - mental health

Regions

Waikato

Age Groups

Youth / Rangatahi, Adult / Pakeke

Referral Types

Self referral

Referral Process

Appointments should be made through the Student Health Centre reception, in person or by phoning (07) 838 4037.

This service is for current students at Waikato University.

One session with a counsellor is often enough to help sort out your problem; in other cases, you and your counsellor might agree to meet several times.

Description

We have trained counsellors to help you through whatever problems you’re facing, such as loneliness, stress, anxiety, depression, relationships and sexuality. 

Crisis can be big, small, short term or long term.  It can take on many forms such as:

  • not coping with study and work load
  • injuries or illness
  • financial pressures
  • break down in relationships
  • loss or changes with friends and whānau.

Counselling available at Waikato University is brief intervention, rather than long term therapy. If you require more than the standard five sessions, please discuss this with your counsellor who may refer you to another community counselling service off campus to ensure you receive beneficial service required.

Mental Health Services

The University of Waikato mental health service is provided by a mental health nurse. The nurse supports students with a range of mental health needs (you do NOT need a mental health diagnosis to access this service). Able to support with the following (but is not limited to): Anxiety Depression ADHD Acute distress Psychosis/schizophrenia Mood disorders Bipolar disorder Drug and alcohol concerns Self-harm Suicidal thoughts The initial appointment will be a conversation regarding you and what has brought you in. This allows a comprehensive and holistic assessment to occur. This will support in resolving concerns, symptom management, wellness and recovery. A range of interventions can be provided and will vary case-by-case, but may include: Education Connection with online tools and phone applications Support with connection/referral to appropriate internal and external resources Liaison with existing mental health input (keyworkers etc) Collaborative problem-solving Practical tools and advice Development of effective coping strategies Development of self-care strategies and routines Treatment support and follow-up Safety planning Additional information: You can access this service even if you are already receiving mental health support from a different provider This service is available to those with or without a pre-existing mental health condition This service is free to all students enrolled at the University of Waikato There is no limit on sessions, however when we meet we will devise a follow-up plan that is appropriate for your individual needs You are welcome to bring a support person to any appointments The mental health nurses are readily available to provide same-day support in crisis situations. This includes: Students that pose a risk of harm to self and/or suicide Students that pose a risk to others due to mental health concerns If a student has deterioration of a pre-existing mental health condition For additional crisis or out of hours support (5:00pm-8:30am) please contact the Waikato crisis team on 0800 50 50 50. In an emergency please contact 111. Need to talk? 1737 (free 24/7 counselling phone line, available to call or text)

Programme Areas

Crisis / acute, Mental health, Addictions - drug & alcohol

Programme Type

Community / social support (AOD), Intake / assessment, Community based support - mental health

Regions

Waikato

Age Groups

Youth / Rangatahi, Adult / Pakeke

Referral Types

Self referral

Referral Process
  • Provide support to students who are experiencing a new Mental Health concern or have a diagnosed Mental Health challenge.
  • Students can make an appointment either in person at the Student Health Centre reception or via telephone by calling Student Health on (07) 838 4037
  • Staff at the University of Waikato are able to support students in accessing the service and will be able to complete a referral form in partnership with students. This means the mental health nurse will then make contact with the student to discuss concerns, and needs and to make a time to meet face-to-face.
  • We have appointments available that you can book at a time that suits you OR if it is a more urgent Mental Health need or cannot wait, please let our front desk staff know as we are able to provide same-day support.

This service is for current students at Waikato University.

Description

The University of Waikato mental health service is provided by a mental health nurse. The nurse supports students with a range of mental health needs (you do NOT need a mental health diagnosis to access this service).

Able to support with the following (but is not limited to):

  • Anxiety
  • Depression
  • ADHD
  • Acute distress
  • Psychosis/schizophrenia
  • Mood disorders
  • Bipolar disorder
  • Drug and alcohol concerns
  • Self-harm
  • Suicidal thoughts

The initial appointment will be a conversation regarding you and what has brought you in. This allows a comprehensive and holistic assessment to occur. This will support in resolving concerns, symptom management, wellness and recovery.

A range of interventions can be provided and will vary case-by-case, but may include:

  • Education
  • Connection with online tools and phone applications
  • Support with connection/referral to appropriate internal and external resources
  • Liaison with existing mental health input (keyworkers etc)
  • Collaborative problem-solving
  • Practical tools and advice
  • Development of effective coping strategies
  • Development of self-care strategies and routines
  • Treatment support and follow-up
  • Safety planning

Additional information:

  • You can access this service even if you are already receiving mental health support from a different provider
  • This service is available to those with or without a pre-existing mental health condition
  • This service is free to all students enrolled at the University of Waikato
  • There is no limit on sessions, however when we meet we will devise a follow-up plan that is appropriate for your individual needs
  • You are welcome to bring a support person to any appointments

The mental health nurses are readily available to provide same-day support in crisis situations. This includes:

  • Students that pose a risk of harm to self and/or suicide
  • Students that pose a risk to others due to mental health concerns
  • If a student has deterioration of a pre-existing mental health condition

For additional crisis or out of hours support (5:00pm-8:30am) please contact the Waikato crisis team on 0800 50 50 50.

In an emergency please contact 111.

Need to talk? 1737 (free 24/7 counselling phone line, available to call or text)

Social Worker

Will work with students' strengths, needs, and support networks to support in prioritizing goals that will enhance social connectedness, and assist in addressing life challenges and major events. This includes: Access to resources required to support recovery Mobilising supports Finances Food Navigating to other internal/external services

Programme Areas

Mental health

Programme Type

Peer / advocacy / group / family whānau support, Residential support

Regions

Waikato

Age Groups

Youth / Rangatahi, Adult / Pakeke

Referral Types

Self referral

Description

Will work with students' strengths, needs, and support networks to support in prioritizing goals that will enhance social connectedness, and assist in addressing life challenges and major events.

This includes:

  • Access to resources required to support recovery
  • Mobilising supports
  • Finances
  • Food
  • Navigating to other internal/external services
Drug and Alcohol Practitioner

Will work with students' strengths, needs, and support networks to support in prioritizing goals that will promote safe use and a harm reduction approach to alcohol and drug use This includes: Access to resources required to support recovery Mobilising supports Group based interventions Navigating to other internal/external services

Programme Areas

Addictions - drug & alcohol

Programme Type

Community / social support (AOD), Coexisting problems – mental health & addictions

Regions

Waikato

Age Groups

Youth / Rangatahi, Adult / Pakeke

Referral Types

Self referral

Referral Process

Only for current students of the University of Waikato

Description

Will work with students' strengths, needs, and support networks to support in prioritizing goals that will promote safe use and a harm reduction approach to alcohol and drug use 

This includes:

  • Access to resources required to support recovery
  • Mobilising supports
  • Group based interventions 
  • Navigating to other internal/external services

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, Online / virtual / app, LGBTQIA+ friendly

Parking

There is on-campus parking for students with no cost if you are here for an appointment. Students also have the option of purchasing a parking permit for $60 a semester.

Contact Details

8:30 AM to 4:30 PM.

Gate 1 Knighton Road
Hillcrest
Hamilton City
Waikato 3216

Information about this location

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Get directions

Street Address

Gate 1 Knighton Road
Hillcrest
Hamilton City
Waikato 3216

Postal Address

Private Bag 3105
Waikato Mail Centre
Hamilton 3240

This page was last updated at 1:03PM on September 12, 2024. This information is reviewed and edited by Waikato University - Student Counselling and Mental Health Services.