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WellSouth - Mental Health Services

Mental Health Service

Description

WellSouth is the local PHO for the Southern District providing  a range of primary mental heath services Brief Intervention Service, Former Refugee, Improving Mental Health Service of Offenders and Access and Choice services.

Please see below for more details of these primary mental health services available or see the WellSouth website for information about all other health services.

Fees and Charges Categorisation

Free

Fees and Charges Description

All Wellsouth services are offered free of charge.

Hours

Monday to Friday 8:30 am to 5:00pm

Languages Spoken

English, Spanish, Mandarin Chinese, Cantonese Chinese, Arabic

Programmes

Primary Mental Health Brief Intervention Service (BIS)

WellSouth's Primary Mental Health Brief Intervention Service (BIS) provides support and assistance to people experiencing concerns related to their mental well-being. Issues most appropriate for the BIS are: Symptoms of depressed mood Symptoms of anxiety Physical health/adjustment to illness issues Stress related issues Significant, unexplained behaviour changes, where physical cause has been ruled out Psycho-education All clinicians providing brief intervention are registered with a professional body, including nurses, social workers, occupational therapists, counsellors, psychologists and psychotherapists. The clinician that makes contact with you can discuss the most appropriate follow up options for you which could include: Self-help options including e-therapy, books on prescription, apps Telephone support Advice on potentially more appropriate agencies/services Face to Face appointment or Vidyo (secure video conferencing) which would include an initial assessment with up to 4 follow up sessions

Programme Areas

Mental health

Programme Type

Community based support - mental health

Regions

Waitaki, Central Lakes, Southland, Dunedin - South Otago

Age Groups

Adult / Pakeke, Older adult / Kaumātua

Referral Types

GP

Referral Process

This service is available to those people eligible for NZ health care and 20 years of age and over.  Generally people are referred by their general practice health care team.

Once the referral has been received, you will be contacted by one of the clinical team within 2 weeks. Priority for service is given to those people who are Māori / Pacific or refugee or have community service or high user health card.

The clinician who makes contact with you can discuss the most appropriate follow up options for you.

Description

WellSouth's Primary Mental Health Brief Intervention Service (BIS) provides support and assistance to people experiencing concerns related to their mental well-being. 

Issues most appropriate for the BIS are:

  • Symptoms of depressed mood
  • Symptoms of anxiety
  • Physical health/adjustment to illness issues
  • Stress related issues
  • Significant, unexplained behaviour changes, where physical cause has been ruled out
  • Psycho-education

All clinicians providing brief intervention are registered with a professional body, including nurses, social workers, occupational therapists, counsellors, psychologists and psychotherapists.

The clinician that makes contact with you can discuss the most appropriate follow up options for you which could include:

  • Self-help options including e-therapy, books on prescription, apps
  • Telephone support
  • Advice on potentially more appropriate agencies/services
  • Face to Face appointment or Vidyo (secure video conferencing) which would include an initial assessment with up to 4 follow up sessions
Family Mental Health Service (Mosgiel)

Family Mental Health Service in Mosgiel is a free community mental health service for individuals of all ages and families experiencing mental health difficulties. Staff with assistance from the service user complete a comprehensive mental health assessment and develop an individualised treatment plan for those persons suspected to be suffering from moderate to severe mental health issues. Staff use recognised psychotherapeutic interventions and work with people for up to a 6-8 month period alongside their GPs and other health professionals. The service provides strengths based mental health treatment and therapy service for infants, children, adolescents, youth and their families in a community setting. Staff provide specialised assessment and develop an individualised treatment plan for those persons suspected to be suffering from moderate to severe mental health issues. The service works in partnership with a number of other organisations and schools including providing advice and information around the care of individuals with mental health issues. Information and self-help worksheets: View our website for a list of resources that we use in our practice which you may find helpful.

Programme Areas

Mental health

Programme Type

Community based support - mental health, Non-acute specialist mental health community services

Regions

Dunedin - South Otago

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

You are able to access our mental health services through a referral from your GP, another agency, school or by self-referring.

We are proud to offer our services to people of all ages enrolled with the following Dunedin and Mosgiel area general practices free of charge:

  • Mornington Health Centre
  • Broadway Medical Centre
  • Green Island Family Health Care
  • Green Island Medical Centre
  • Outram Medical Centre
  • Mosgiel Health Centre
  • Gordon Road Medical Centre
Description

Family Mental Health Service in Mosgiel is a free community mental health service for individuals of all ages and families experiencing mental health difficulties.

Staff with assistance from the service user complete a comprehensive mental health assessment and develop an individualised treatment plan for those persons suspected to be suffering from moderate to severe mental health issues. Staff use recognised psychotherapeutic interventions and work with people for up to a 6-8 month period alongside their GPs and other health professionals.

The service provides strengths based mental health treatment and therapy service for infants, children, adolescents, youth and their families in a community setting. Staff provide specialised assessment and develop an individualised treatment plan for those persons suspected to be suffering from moderate to severe mental health issues.

The service works in partnership with a number of other organisations and schools including providing advice and information around the care of individuals with mental health issues.

Information and self-help worksheets:

View our website for a list of resources that we use in our practice which you may find helpful.

Former Refugee Mental Health

WellSouth provides a single point of entry for former refugees in the Dunedin and Invercargill areas to access mental health support. GP referrals are triaged centrally by WellSouth in order to connect individuals with the most appropriate service for their needs. Mental health support may then be provided directly by WellSouth or by another local DHB or community based mental health service.

Programme Areas

Mental health

Programme Type

Refugee / migrant

Regions

Southland, Dunedin - South Otago

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

GP

Referral Process

Referrals must come via your GP.

For more information, please contact:
Rebecca Hennephof
Phone: 021 410 152
Email: Rebecca.Hennephof@wellsouth.org.nz

Description

WellSouth provides a single point of entry for former refugees in the Dunedin and Invercargill areas to access mental health support.

GP referrals are triaged centrally by WellSouth in order to connect individuals with the most appropriate service for their needs. Mental health support may then be provided directly by WellSouth or by another local DHB or community based mental health service. 

Corrections Improving Mental Health Service (IMH) – Prison

The IMH – In Reach service aim to address the mental health needs of clients to improve the clients mental health, support participation in rehabilitation activities and facilitate reduction of offending. IMH clinicians provide comprehensive assessment, therapeutic intervention and are involved in release planning. Through this service, clients may also be referred to other services available in prison, to community services on release, including the IMH community based team. This service operates from Otago Corrections Facility and Invercargill Prison.

Programme Areas

Mental health

Programme Type

Forensic

Regions

Southland, Dunedin - South Otago

Age Groups

Adult / Pakeke

Referral Types

Corrections

Referral Process

Eligibility:
People in Otago Corrections Facility or Invercargill Prison with mild to moderate mental health disorders

Referral:
Referral can be made by Corrections staff via an online referral process. Informed consent must be gained from the client.

Description

The IMH – In Reach service aim to address the mental health needs of clients to improve the clients mental health, support participation in rehabilitation activities and facilitate reduction of offending. IMH clinicians provide comprehensive assessment, therapeutic intervention and are involved in release planning.

Through this service, clients may also be referred to other services available in prison, to community services on release, including the IMH community based team.

This service operates from Otago Corrections Facility and Invercargill Prison.

Corrections Improving Mental Health Service (IMH) – Community Corrections

The IMH – Out Reach service aim to address mental health needs to support participation in rehabilitation activities and facilitate reduction of offending. IMH clinicians provide comprehensive assessment, treatment plan and referral to existing community services Clinicians can provide brief intervention for mild to moderate mental health needs as the clients await community services. This service operates from Community Probation Central and Community Probation South - Dunedin.

Programme Areas

Mental health

Programme Type

Forensic

Regions

Southland, Dunedin - South Otago

Age Groups

Adult / Pakeke

Referral Types

Corrections

Referral Process

Eligibility:
People serving Community based sentences excluding Community work sentences who are experiencing mild to moderate mental health difficulties. This service for those serving through Community Probation Central or Community Probation South - Dunedin.

Referral Process:
Referral can be made by all Corrections staff via an online referral process. Informed consent must be gained from the client.

Description

The IMH – Out Reach service aim to address mental health needs to support participation in rehabilitation activities and facilitate reduction of offending. IMH clinicians provide comprehensive assessment, treatment plan and referral to existing community services Clinicians can provide brief intervention for mild to moderate mental health needs as the clients await community services.

This service operates from Community Probation Central and Community Probation South - Dunedin.

Corrections Improving Mental Health Service (IMH) – Whanau Wraparound Support

Provides support to the families/whānau of offenders who are engaged in mental health services during their imprisonment or while serving a sentence or order in the community. Holistic assessment with a plan to help navigate families towards the existing community services, to improve their social, health and education outcomes. Families will be supported to reunite with offenders following a term of imprisonment or stay united while the offender is in the community, in turn, supporting the progress made by the offender whilst in prison or with Community Corrections. This service operates from Community Corrections Dunedin Central and South.

Programme Areas

Mental health

Programme Type

Forensic

Regions

Southland, Dunedin - South Otago

Age Groups

Adult / Pakeke

Referral Types

Corrections

Referral Process

Eligibility:
This service is for whānau/family of offenders who are engage with an IMH service, either in prison or in community probation through Community Corrections Dunedin Central and South.

Referral Process:
Referral can be made by all Corrections staff via an online referral process. Informed consent must be gained.

Description

Provides support to the families/whānau of offenders who are engaged in mental health services during their imprisonment or while serving a sentence or order in the community.

Holistic assessment with a plan to help navigate families towards the existing community services, to improve their social, health and education outcomes.

Families will be supported to reunite with offenders following a term of imprisonment or stay united while the offender is in the community, in turn, supporting the progress made by the offender whilst in prison or with Community Corrections.

This service operates from Community Corrections Dunedin Central and South.

Suicide Prevention

WellSouth Suicide Prevention Co-ordinators facilitate a collaborative approach, alongside suicide postvention groups and community agencies, to address and reduce the risk of suicide in the Southern region. WellSouth Co-ordinators provide education and training to professionals and resources and information to the wider community around suicide prevention. They also work to identify groups or individuals that may be at risk following a suicide event and aim to put appropriate supports in place. The WellSouth Suicide Prevention website offer resources and information for those dealing with a suicide and practical plans for keeping safe. If you need immediate support from a trained counsellor, contact 1737, Need to Talk? (Free text or call 1737, 24 hours a day, 7 days a week.)

Programme Areas

Mental health

Programme Type

Training - mental health

Regions

Waitaki, Central Lakes, Southland, Dunedin - South Otago

Description

WellSouth Suicide Prevention Co-ordinators facilitate a collaborative approach, alongside suicide postvention groups and community agencies, to address and reduce the risk of suicide in the Southern region.

WellSouth Co-ordinators provide education and training to professionals and resources and information to the wider community around suicide prevention. They also work to identify groups or individuals that may be at risk following a suicide event and aim to put appropriate supports in place.

The WellSouth Suicide Prevention website offer resources and information for those dealing with a suicide and practical plans for keeping safe.

If you need immediate support from a trained counsellor, contact 1737, Need to Talk? (Free text or call 1737, 24 hours a day, 7 days a week.)

Additional Details

Face to face / Kanohi ki te Kanohi, Child / Tamariki friendly

Contact Details

This page was last updated at 1:21PM on November 13, 2023. This information is reviewed and edited by WellSouth - Mental Health Services.