Description
Youthline is part of a National Helpline for Youth or those needing support with Youth. Youthline works with young people, their families and those supporting young people. Our organisations are made up of volunteer and paid staff members - and we have centres based across the country. More
Fees and Charges Categorisation
Free
Fees and Charges Description
No fees apply
Hours
Our helpline operates 24 hours, 7 days a week.
Languages Spoken
English
Programmes
It's normal to worry about asking for help - but at Youthline we are here to listen and help you figure out what is right for you. We know that it can be a bit freaky and that you might have a lot of questions about how the service works before you ring, so we've put together some answers commonly asked questions so you know what to expect when you contact us.
It's normal to worry about asking for help - but at Youthline we are here to listen and help you figure out what is right for you. We know that it can be a bit freaky and that you might have a lot of questions about how the service works before you ring, so we've put together some answers commonly asked questions so you know what to expect when you contact us.
- Programme Areas
Helplines / e-mental health, Mental health
- Programme Type
Mental health helpline
- Regions
All of New Zealand
- Age Groups
Youth / Rangatahi
- Referral Types
Self referral
Referral Process
At Youthline, we try to make it easy for you to get in touch by making sure that there are lots of ways you can reach us.
- Free phone 0800 37 66 33 for 24/7 support
- Free TXT 234 between 8am and midnight
- Webchat
- Email talk@youthline.co.nz
Description
It's normal to worry about asking for help - but at Youthline we are here to listen and help you figure out what is right for you. We know that it can be a bit freaky and that you might have a lot of questions about how the service works before you ring, so we've put together some answers commonly asked questions so you know what to expect when you contact us.
Additional Details
Face to face / Kanohi ki te Kanohi, Phone, LGBTQIA+ friendly
Website
Contact Details
2 Owens Road, Epsom, Auckland
Central Auckland
-
Phone
0800 376 633
-
Mobile
Text 234 (8.00am - midnight every day)
Email
Website
24/7 Helpline 0800 376 633
Contact a Youthline centre near you
Face to Face/Video Counselling Service/Referral enquiries:
Phone (09) 361 4168
Email youthlinecounselling@youthline.co.nz
Street Address
2 Owens Road
Epsom
Albert-Eden
Auckland 1023
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This page was last updated at 12:46PM on May 29, 2025. This information is reviewed and edited by Youthline.