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Central Auckland > Mental Health & Addictions >

Youthline

Mental Health Service

Description

We support young people, their families and those supporting young people. Our services are delivered by a network of trained volunteers and professional staff, with centres based throughout the country. More

Fees and Charges Categorisation

Free

Fees and Charges Description

No fees apply

Hours

Our helpline operates 24 hours, 7 days a week.

Languages Spoken

English

Programmes

Youthline Helpline

It's normal to worry about asking for help - but at Youthline we are here to listen and help you figure out what is right for you. We know that it can be a bit freaky and that you might have a lot of questions about how the service works before you ring, so we've put together some answers commonly asked questions so you know what to expect when you contact us.

Programme Areas

Helplines / e-mental health, Mental health

Programme Type

Mental health helpline

Regions

All of New Zealand

Age Groups

Youth / Rangatahi

Referral Types

Self referral

Referral Process

At Youthline, we try to make it easy for you to get in touch by making sure that there are lots of ways you can reach us.

  • Text: 234 (free, anytime)
  • Call: 0800 37 66 33 (free, 24/7)
  • Instagram DM: @youthlinenz
  • WhatsApp: 09 886 5696
  • Webchat: Available daily, 10am–10pm via youthline.co.nz
Description

It's normal to worry about asking for help - but at Youthline we are here to listen and help you figure out what is right for you. We know that it can be a bit freaky and that you might have a lot of questions about how the service works before you ring, so we've put together some answers commonly asked questions so you know what to expect when you contact us.

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, LGBTQIA+ friendly

Contact Details

Free 24/7 Helpline Support:

  • Text: 234 (free, anytime)
  • Call: 0800 37 66 33 (free, 24/7)
  • Instagram DM: @youthlinenz
  • WhatsApp: 09 886 5696
  • Webchat: Available daily, 10am–10pm via youthline.co.nz

Auckland Counselling Services & Referrals:

  • Phone: (09) 361 4168
  • Email: youthlinecounselling@youthline.co.nz

Find Your Local Centre:
Contact your nearest Youthline centre for local support and services.

Information about this location

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Get directions

Street Address

2 Owens Road
Epsom
Albert-Eden
Auckland 1023

This page was last updated at 12:59PM on June 3, 2025. This information is reviewed and edited by Youthline.