Description
We support young people, their families and those supporting young people. Our services are delivered by a network of trained volunteers and professional staff, with centres based throughout the country. More
Fees and Charges Categorisation
Free
Fees and Charges Description
No fees apply
Hours
Our helpline operates 24 hours, 7 days a week.
Languages Spoken
English
Programmes
It's normal to worry about asking for help - but at Youthline we are here to listen and help you figure out what is right for you. We know that it can be a bit freaky and that you might have a lot of questions about how the service works before you ring, so we've put together some answers commonly asked questions so you know what to expect when you contact us.
It's normal to worry about asking for help - but at Youthline we are here to listen and help you figure out what is right for you. We know that it can be a bit freaky and that you might have a lot of questions about how the service works before you ring, so we've put together some answers commonly asked questions so you know what to expect when you contact us.
- Programme Areas
Helplines / e-mental health, Mental health
- Programme Type
Mental health helpline
- Regions
All of New Zealand
- Age Groups
Youth / Rangatahi
- Referral Types
Self referral
Referral Process
At Youthline, we try to make it easy for you to get in touch by making sure that there are lots of ways you can reach us.
- Text: 234 (free, anytime)
- Call: 0800 37 66 33 (free, 24/7)
- Instagram DM: @youthlinenz
- WhatsApp: 09 886 5696
- Webchat: Available daily, 10am–10pm via youthline.co.nz
Description
It's normal to worry about asking for help - but at Youthline we are here to listen and help you figure out what is right for you. We know that it can be a bit freaky and that you might have a lot of questions about how the service works before you ring, so we've put together some answers commonly asked questions so you know what to expect when you contact us.
Additional Details
Face to face / Kanohi ki te Kanohi, Phone, LGBTQIA+ friendly
Website
Contact Details
2 Owens Road, Epsom, Auckland
Central Auckland
-
Phone
0800 376 633
-
Mobile
Text 234
Email
Website
Free 24/7 Helpline Support:
- Text: 234 (free, anytime)
- Call: 0800 37 66 33 (free, 24/7)
- Instagram DM: @youthlinenz
- WhatsApp: 09 886 5696
- Webchat: Available daily, 10am–10pm via youthline.co.nz
Auckland Counselling Services & Referrals:
- Phone: (09) 361 4168
- Email: youthlinecounselling@youthline.co.nz
Find Your Local Centre:
Contact your nearest Youthline centre for local support and services.
Street Address
2 Owens Road
Epsom
Albert-Eden
Auckland 1023
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This page was last updated at 12:59PM on June 3, 2025. This information is reviewed and edited by Youthline.