Today
Covid-19 testing
RATs Community Collection Site
Rapid antigen tests (RATs) can be collected at this site. Pre-ordering is not required.
Follow these simple steps:
Step 1: Order RATs via 0800 222 478 or online: https://requestrats.covid19.health.nz/
Step 2: Phone our RAT phone: 0274 222 630 with your name/order number
Step 3: Follow our instructions for contactless collection from our car park
Step 4: You can collect your RATs, or have someone collect for you.
No walk-ins
Provides free face masks
This site offers free face masks when people are collecting RATs (subject to availability).
Description
Pharmacists can help to support the health of your family; they can provide advice and treatment for common minor illnesses for all ages.
Pharmacists ensure that prescriptions are dispensed correctly and that the medicine and dose is appropriate for you, so that you receive the maximum benefits from your medicines. Your pharmacist will help you understand what your medicines are prescribed for, how to take them, possible side effects and how to store them.
All advice and treatment is conducted in a professional and confidential manner and most services are provided free of charge and do not generally require an appointment.
For safe disposal, please return any expired or unwanted medicines, or needles/lancets and syringes to your pharmacy. There is no charge for this service.
Dedicated customer car park at the back entrance. Wheelchair and mobility scooter access from front and back entrances.
Please phone the pharmacy for local delivery service assistance.
Daily courier service running to Catlins Health & Gifts from Bates pharmacy
Free trial currently available on Medico Blister packaging.
How do I access this service?
Anyone can access
Hours
Mon – Fri | 8:45 AM – 5:30 PM |
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Sat | 9:30 AM – 1:00 PM |
We are open alternate Saturdays and closed on Sundays.
Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (29 Mar), Easter Sunday (31 Mar), Easter Monday (1 Apr), ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct).
Christmas: Open 18 Dec — 23 Dec. Closed 24 Dec — 26 Dec. Open 27 Dec — 30 Dec. Closed 31 Dec — 2 Jan. Open 3 Jan — 5 Jan.
Languages Spoken
English
Services Provided
Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.
Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.
- Adult flu vaccine
- Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
- Shingles vaccine
- 65 year old vaccinations
- 45 year old vaccinations
- Pregnancy vaccinations
Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.
Please use the booking link below or call 0800 282 926 to make an appointment or please phone us to have your name added to our call-in list, for spare vaccine doses. We are currently doing covid vaccinations on Monday and Thursday 10 am till 5pm and childrens ( 5-11yrs) vaccinations Thursday between 3pm and 5pm. Getting a COVID-19 vaccine is an important step you can take to protect yourself, your kaumātua and whānau from the effects of the virus. For more information on the COVID-19 vaccines and eligibility visit Ministry of Health - COVID-19 vaccines The majority of routine vaccinations can now be administered before, after, or at the same time as your COVID-19 vaccinations. The exception to this is the Zostavax (shingles) vaccine where a 7-day gap before or after receiving the Pfizer COVID-19 is advised. If you have any questions, please discuss with your health provider. Please use the booking link below or call 0800 282 926 to make an appointment or please phone us to have your name added to our call-in list, for spare vaccine doses. We are currently doing covid vaccinations on Monday and Thursday 10 am till 5pm and childrens ( 5-11yrs) vaccinations Thursday between 3pm and 5pm. Getting a COVID-19 vaccine is an important step you can take to protect yourself, your kaumātua and whānau from the effects of the virus. For more information on the COVID-19 vaccines and eligibility visit Ministry of Health - COVID-19 vaccines The majority of routine vaccinations can now be administered before, after, or at the same time as your COVID-19 vaccinations. The exception to this is the Zostavax (shingles) vaccine where a 7-day gap before or after receiving the Pfizer COVID-19 is advised. If you have any questions, please discuss with your health provider.
Please use the booking link below or call 0800 282 926 to make an appointment or please phone us to have your name added to our call-in list, for spare vaccine doses. We are currently doing covid vaccinations on Monday and Thursday 10 am till 5pm and childrens ( 5-11yrs) vaccinations Thursday between 3pm and 5pm. Getting a COVID-19 vaccine is an important step you can take to protect yourself, your kaumātua and whānau from the effects of the virus. For more information on the COVID-19 vaccines and eligibility visit Ministry of Health - COVID-19 vaccines The majority of routine vaccinations can now be administered before, after, or at the same time as your COVID-19 vaccinations. The exception to this is the Zostavax (shingles) vaccine where a 7-day gap before or after receiving the Pfizer COVID-19 is advised. If you have any questions, please discuss with your health provider. Please use the booking link below or call 0800 282 926 to make an appointment or please phone us to have your name added to our call-in list, for spare vaccine doses. We are currently doing covid vaccinations on Monday and Thursday 10 am till 5pm and childrens ( 5-11yrs) vaccinations Thursday between 3pm and 5pm. Getting a COVID-19 vaccine is an important step you can take to protect yourself, your kaumātua and whānau from the effects of the virus. For more information on the COVID-19 vaccines and eligibility visit Ministry of Health - COVID-19 vaccines The majority of routine vaccinations can now be administered before, after, or at the same time as your COVID-19 vaccinations. The exception to this is the Zostavax (shingles) vaccine where a 7-day gap before or after receiving the Pfizer COVID-19 is advised. If you have any questions, please discuss with your health provider.
- Pfizer vaccine (12+ years)
- Child Pfizer vaccine (5-11 years)
- Anyone currently eligible can access
- Make an appointment
- No appointment required
- Walk in
Please use the booking link below or call 0800 282 926 to make an appointment or please phone us to have your name added to our call-in list, for spare vaccine doses.
We are currently doing covid vaccinations on Monday and Thursday 10 am till 5pm and childrens ( 5-11yrs) vaccinations Thursday between 3pm and 5pm.
Getting a COVID-19 vaccine is an important step you can take to protect yourself, your kaumātua and whānau from the effects of the virus. For more information on the COVID-19 vaccines and eligibility visit Ministry of Health - COVID-19 vaccines
The majority of routine vaccinations can now be administered before, after, or at the same time as your COVID-19 vaccinations. The exception to this is the Zostavax (shingles) vaccine where a 7-day gap before or after receiving the Pfizer COVID-19 is advised. If you have any questions, please discuss with your health provider.
It is very important that you receive regular blood tests while you are taking clozapine. We will check your blood tests to make sure the appropriate dose of clozapine is dispensed for you.
It is very important that you receive regular blood tests while you are taking clozapine. We will check your blood tests to make sure the appropriate dose of clozapine is dispensed for you.
It is very important that you receive regular blood tests while you are taking clozapine. We will check your blood tests to make sure the appropriate dose of clozapine is dispensed for you.
Warfarin is used by some people as a blood thinning medicine e.g. after a stroke. It is important that blood results are regularly checked. This service involves having a quick test (finger prick) in the pharmacy to work out the correct dose. This saves you a trip to your local laboratory and waiting for your blood test to be processed.
Warfarin is used by some people as a blood thinning medicine e.g. after a stroke. It is important that blood results are regularly checked. This service involves having a quick test (finger prick) in the pharmacy to work out the correct dose. This saves you a trip to your local laboratory and waiting for your blood test to be processed.
Warfarin is used by some people as a blood thinning medicine e.g. after a stroke. It is important that blood results are regularly checked. This service involves having a quick test (finger prick) in the pharmacy to work out the correct dose. This saves you a trip to your local laboratory and waiting for your blood test to be processed.
This service is designed for people with long-term illnesses who may need support with their medicines. An assessment is used to identify the things that affect their ability to take medication as prescribed. Pharmacists work together with the patient to address each issue. The pharmacist is able to assist you with managing your medications and can coordinate your medications so that your prescription repeats happen all at the same time and therefore require only one trip to have your prescriptions refilled. They can also provide you with a reminder service (via text message, email or phone call) to let you know when your next supply of medications is ready for collection. If you are having difficulties managing your medicines (e.g. forgetting to take them), please ask your pharmacist whether this service is right for you.
This service is designed for people with long-term illnesses who may need support with their medicines. An assessment is used to identify the things that affect their ability to take medication as prescribed. Pharmacists work together with the patient to address each issue. The pharmacist is able to assist you with managing your medications and can coordinate your medications so that your prescription repeats happen all at the same time and therefore require only one trip to have your prescriptions refilled. They can also provide you with a reminder service (via text message, email or phone call) to let you know when your next supply of medications is ready for collection. If you are having difficulties managing your medicines (e.g. forgetting to take them), please ask your pharmacist whether this service is right for you.
This service is designed for people with long-term illnesses who may need support with their medicines. An assessment is used to identify the things that affect their ability to take medication as prescribed. Pharmacists work together with the patient to address each issue. The pharmacist is able to assist you with managing your medications and can coordinate your medications so that your prescription repeats happen all at the same time and therefore require only one trip to have your prescriptions refilled. They can also provide you with a reminder service (via text message, email or phone call) to let you know when your next supply of medications is ready for collection. If you are having difficulties managing your medicines (e.g. forgetting to take them), please ask your pharmacist whether this service is right for you.
This pharmacy works alongside the DHB Opioid Substitution Treatment (OST) programme. Pharmacy staff can administer methadone or Suboxone on a daily, or a takeaway basis, depending on what has been agreed.
This pharmacy works alongside the DHB Opioid Substitution Treatment (OST) programme. Pharmacy staff can administer methadone or Suboxone on a daily, or a takeaway basis, depending on what has been agreed.
This pharmacy works alongside the DHB Opioid Substitution Treatment (OST) programme. Pharmacy staff can administer methadone or Suboxone on a daily, or a takeaway basis, depending on what has been agreed.
Pharmacy staff are trained to provide a service to help people to stop smoking. This service includes advice and providing quit smoking support aids e.g. nicotine gum.
Pharmacy staff are trained to provide a service to help people to stop smoking. This service includes advice and providing quit smoking support aids e.g. nicotine gum.
Pharmacy staff are trained to provide a service to help people to stop smoking. This service includes advice and providing quit smoking support aids e.g. nicotine gum.
We are able to fill your under-14 year old's prescription for free (if the medication is fully funded) both within normal working hours and after hours.
We are able to fill your under-14 year old's prescription for free (if the medication is fully funded) both within normal working hours and after hours.
We are able to fill your under-14 year old's prescription for free (if the medication is fully funded) both within normal working hours and after hours.
If you require reports on your medicines or the cost of your medicines please ask a member of the pharmacy team.
If you require reports on your medicines or the cost of your medicines please ask a member of the pharmacy team.
If you require reports on your medicines or the cost of your medicines please ask a member of the pharmacy team.
This pharmacy can repack your medicines into compliance packaging (blister packs or sachet rolls) that specifies when you should take them. These can be supplied as weekly or monthly packs depending on your needs. This type of packaging can help you to take your medicine at the right time. It can also make it easier to see if you have missed a dose or are running out. It is useful if you are travelling as it avoids having to take multiple containers.
This pharmacy can repack your medicines into compliance packaging (blister packs or sachet rolls) that specifies when you should take them. These can be supplied as weekly or monthly packs depending on your needs. This type of packaging can help you to take your medicine at the right time. It can also make it easier to see if you have missed a dose or are running out. It is useful if you are travelling as it avoids having to take multiple containers.
This pharmacy can repack your medicines into compliance packaging (blister packs or sachet rolls) that specifies when you should take them. These can be supplied as weekly or monthly packs depending on your needs. This type of packaging can help you to take your medicine at the right time. It can also make it easier to see if you have missed a dose or are running out. It is useful if you are travelling as it avoids having to take multiple containers.
This pharmacy offers a range of hire or purchase medical equipment to aid with mobility and disability.
This pharmacy offers a range of hire or purchase medical equipment to aid with mobility and disability.
This pharmacy offers a range of hire or purchase medical equipment to aid with mobility and disability.
Your pharmacists are trained to assess whether the ECP is appropriate for you. This is done in a confidential manner. The ECP works best if taken as soon as possible after unprotected intercourse but may be taken up to 72 hours after. There is usually a charge associated with receiving the ECP.
Your pharmacists are trained to assess whether the ECP is appropriate for you. This is done in a confidential manner. The ECP works best if taken as soon as possible after unprotected intercourse but may be taken up to 72 hours after. There is usually a charge associated with receiving the ECP.
Your pharmacists are trained to assess whether the ECP is appropriate for you. This is done in a confidential manner. The ECP works best if taken as soon as possible after unprotected intercourse but may be taken up to 72 hours after. There is usually a charge associated with receiving the ECP.
This pharmacy offers a range of incontinence products and can assist you in selecting the most suitable to help you manage loss of bladder control.
This pharmacy offers a range of incontinence products and can assist you in selecting the most suitable to help you manage loss of bladder control.
This pharmacy offers a range of incontinence products and can assist you in selecting the most suitable to help you manage loss of bladder control.
Unwanted medicines are often dumped into the toilet, tipped down the sink or put out with the garbage, which starts a journey that can seriously harm the environment. Please return any expired or unwanted medicines, or needles/lancets and syringes to your pharmacy. In doing so, we can make our home a safer place, help safeguard our community and protect our environment. There is no charge for this service.
Unwanted medicines are often dumped into the toilet, tipped down the sink or put out with the garbage, which starts a journey that can seriously harm the environment. Please return any expired or unwanted medicines, or needles/lancets and syringes to your pharmacy. In doing so, we can make our home a safer place, help safeguard our community and protect our environment. There is no charge for this service.
Unwanted medicines are often dumped into the toilet, tipped down the sink or put out with the garbage, which starts a journey that can seriously harm the environment. Please return any expired or unwanted medicines, or needles/lancets and syringes to your pharmacy. In doing so, we can make our home a safer place, help safeguard our community and protect our environment. There is no charge for this service.
This pharmacy has specially trained pharmacists who are able to prescribe sildenafil for erectile dysfunction in men aged 35 – 70 years who meet specific assessment criteria.
This pharmacy has specially trained pharmacists who are able to prescribe sildenafil for erectile dysfunction in men aged 35 – 70 years who meet specific assessment criteria.
This pharmacy has specially trained pharmacists who are able to prescribe sildenafil for erectile dysfunction in men aged 35 – 70 years who meet specific assessment criteria.
This pharmacy has trained pharmacists who can supply the antibiotics nitrofurantoin or trimethoprim for urinary tract infections. These are available without a prescription to women between 16 and 65 years of age, who are not pregnant and do not have any other complicating factors. The pharmacist will complete a consultation to make sure the medicine is appropriate and refer you to the GP if required.
This pharmacy has trained pharmacists who can supply the antibiotics nitrofurantoin or trimethoprim for urinary tract infections. These are available without a prescription to women between 16 and 65 years of age, who are not pregnant and do not have any other complicating factors. The pharmacist will complete a consultation to make sure the medicine is appropriate and refer you to the GP if required.
This pharmacy has trained pharmacists who can supply the antibiotics nitrofurantoin or trimethoprim for urinary tract infections. These are available without a prescription to women between 16 and 65 years of age, who are not pregnant and do not have any other complicating factors. The pharmacist will complete a consultation to make sure the medicine is appropriate and refer you to the GP if required.
Our service can help you request and print the following documents: International Travel Vaccination Certificate Your vaccination record
Our service can help you request and print the following documents: International Travel Vaccination Certificate Your vaccination record
Our service can help you request and print the following documents:
- International Travel Vaccination Certificate
- Your vaccination record
Our service can assist you to print and apply for a Face Mask Exemption Pass.
Our service can assist you to print and apply for a Face Mask Exemption Pass.
Our service can assist you to print and apply for a Face Mask Exemption Pass.
View the Ministry of Health website for information about COVID-19 antiviral medicine and who is eligible. You will need a prescription from your doctor or nurse to receive the medication.
View the Ministry of Health website for information about COVID-19 antiviral medicine and who is eligible. You will need a prescription from your doctor or nurse to receive the medication.
- This pharmacy can deliver the medicine to your home free of charge
View the Ministry of Health website for information about COVID-19 antiviral medicine and who is eligible.
You will need a prescription from your doctor or nurse to receive the medication.
View the Ministry of Health website for information about COVID-19 antiviral medicine and who is eligible. To receive the medication please call and talk to the pharmacist first, either immediately after you test positive or develop symptoms to see if the medicines are right for you.
View the Ministry of Health website for information about COVID-19 antiviral medicine and who is eligible. To receive the medication please call and talk to the pharmacist first, either immediately after you test positive or develop symptoms to see if the medicines are right for you.
- This pharmacy can deliver the medicine to your home free of charge
View the Ministry of Health website for information about COVID-19 antiviral medicine and who is eligible.
To receive the medication please call and talk to the pharmacist first, either immediately after you test positive or develop symptoms to see if the medicines are right for you.
Pre-Exposure Prophylaxis (PrEP) and Post-Exposure Prophylaxis (PEP) are medications to prevent HIV in people who are HIV-negative and at high risk of being exposed to HIV. View the Burnett Foundation Aotearoa website for more information about PrEP and PEP. A prescription will be required from your doctor or health provider. If you need to receive your HIV PrEP or PEP medicines the same day you present your prescription, please contact our pharmacy to check if we can have stock available.
Pre-Exposure Prophylaxis (PrEP) and Post-Exposure Prophylaxis (PEP) are medications to prevent HIV in people who are HIV-negative and at high risk of being exposed to HIV. View the Burnett Foundation Aotearoa website for more information about PrEP and PEP. A prescription will be required from your doctor or health provider. If you need to receive your HIV PrEP or PEP medicines the same day you present your prescription, please contact our pharmacy to check if we can have stock available.
Pre-Exposure Prophylaxis (PrEP) and Post-Exposure Prophylaxis (PEP) are medications to prevent HIV in people who are HIV-negative and at high risk of being exposed to HIV. View the Burnett Foundation Aotearoa website for more information about PrEP and PEP.
A prescription will be required from your doctor or health provider.
If you need to receive your HIV PrEP or PEP medicines the same day you present your prescription, please contact our pharmacy to check if we can have stock available.
Special Assistance Support (COVID-19 Vaccination)
Special Assistance Support (COVID-19 Vaccination)
- Support to make decisions
- Quiet, low sensory environment
- Wheelchair access
If you would like additional support or assistance at your vaccine appointment, you can let us know when you book your slot.
Disability Assistance
Wheelchair access, Mobility parking space
Parking
There is a roomy customer car park at the rear of the pharmacy. Access from the car park is wheelchair/walking frame friendly. There is also parking on the main street, and the front door is also wheelchair/walking frame friendly.
Region
Dunedin - South Otago
Covid-19 vaccination booking URL

Contact Details
40 Clyde Street, Balclutha
Dunedin - South Otago
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Phone
(03) 418 1369
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Fax
(03) 418 1368
Email
Prescription Email
We are open alternate Saturdays and closed on Sundays.
40a Clyde Street
Balclutha
OTA 9230
Street Address
40a Clyde Street
Balclutha
OTA 9230
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This page was last updated at 1:52PM on November 20, 2023. This information is reviewed and edited by Bates Pharmacy.