Bates Pharmacy is a RATs Collection Site (Pre-order required). Scroll down the page and follow the instructions in the Yellow Covid-19 testing box. No walk-ins. Note: We are NOT a testing site.
Today
9:30 AM to 1:00 PM.
Covid-19 vaccination
COVID-19 Vaccination
- Pfizer vaccine (12+ years)
- Child Pfizer vaccine (5-11 years)
- Anyone currently eligible can access
- Make an appointment
- No appointment required
- Walk in
Please use the booking link below or call 0800 282 926 to make an appointment or please phone us to have your name added to our call-in list, for spare vaccine doses.
Child (5 to 11 yrs) vaccination clinics on TUES WED and FRI afternoons, between 3pm and 5.30pm.
We can take walk ins for any one 12years and over Monday to Friday 10am to 3pm.
Getting a COVID-19 vaccine is an important step you can take to protect yourself, your kaumātua and whānau from the effects of the virus. For more information on the COVID-19 vaccines and eligibility visit Ministry of Health - COVID-19 vaccines
The majority of routine vaccinations can now be administered before, after, or at the same time as your COVID-19 vaccinations. The exception to this is the Zostavax (shingles) vaccine where a 7-day gap before or after receiving the Pfizer COVID-19 is advised. If you have any questions, please discuss with your health provider.
Covid-19 pass
My Vaccination Documents - get in person
Our service can help you request and print the following documents:
- My Vaccine Pass
- International Travel Vaccination Certificate
- Your vaccination record
Face Mask Exemption Pass - get in person
Our service can assist you to print and apply for a Face Mask Exemption Pass.
Covid-19 testing
RATs Community Collection Site (Pre-order required)
Rapid antigen tests (RATs) can be ordered and then collected at this site by:
- people with COVID-19 symptoms or who are a household contact
- critical workers who are household contacts
- border workers who are required to be tested under the Required Testing Order.
Before going to a collection site, you must place an order via https://requestrats.covid19.health.nz/ OR free call 0800222478
Follow these simple steps:
Step 1: Order RATs via 0800 222 478 or online: https://requestrats.covid19.health.nz/
Step 2: Phone our RAT phone: 0274 222 630 with your name/order number
Step 3: Follow our instructions for contactless collection from our car park
Step 4: You can collect your RATs, or have someone collect for you.
No walk-ins
Description
Pharmacists can help to support the health of your family; they can provide advice and treatment for common minor illnesses for all ages.
Pharmacists ensure that prescriptions are dispensed correctly and that the medicine and dose is appropriate for you, so that you receive the maximum benefits from your medicines. Your pharmacist will help you understand what your medicines are prescribed for, how to take them, possible side effects and how to store them.
All advice and treatment is conducted in a professional and confidential manner and most services are provided free of charge and do not generally require an appointment.
For safe disposal, please return any expired or unwanted medicines, or needles/lancets and syringes to your pharmacy. There is no charge for this service.
Hours
9:30 AM to 1:00 PM.
Mon – Thu | 8:45 AM – 5:30 PM |
---|---|
Fri | 8:45 AM – 6:00 PM |
Sat | 9:30 AM – 1:00 PM |
We are open alternate Saturdays and closed on Sundays.
Dedicated customer car park at the back entrance. Wheelchair and mobility scooter access from front and back entrances.
Please phone the pharmacy for local delivery service assistance.
Daily courier service running to Owaka & the Catlins.
Free trial currently available on Medico Blister packaging.
Public Holidays: Closed Matariki (24 Jun), Labour Day (24 Oct), Waitangi Day (6 Feb), Good Friday (7 Apr), Easter Sunday (9 Apr), Easter Monday (10 Apr), ANZAC Day (25 Apr), Queen's Birthday (5 Jun).
Other: Closed 2 Jul.
Languages Spoken
English
Services Provided
COVID-19 Vaccination
- Pfizer vaccine (12+ years)
- Child Pfizer vaccine (5-11 years)
- Anyone currently eligible can access
- Make an appointment
- No appointment required
- Walk in
Please use the booking link below or call 0800 282 926 to make an appointment or please phone us to have your name added to our call-in list, for spare…
Clozapine dispensing
It is very important that you receive regular blood tests while you are taking clozapine. We will check your blood tests to make sure the appropriate dose of clozapine is…
Community pharmacy anticoagulant management Service (CPAMS) – INR testing for warfarin patients
Warfarin is used by some people as a blood thinning medicine e.g. after a stroke. It is important that blood results are regularly checked. This service involves having a quick…
Long-term conditions (LTC) service
This service is designed for people with long-term illnesses who may need support with their medicines. An assessment is used to identify the things that affect their ability to take…
Opioid Substitution Treatment Service
This pharmacy works alongside the DHB Opioid Substitution Treatment (OST) programme. Pharmacy staff can administer methadone or Suboxone on a daily, or a takeaway basis, depending on what has been… More
Smoking cessation
Pharmacy staff are trained to provide a service to help people to stop smoking. This service includes advice and providing quit smoking support aids e.g. nicotine gum.
Free after hours prescriptions for under 14s
We are able to fill your under-14 year old's prescription for free (if the medication is fully funded) both within normal working hours and after hours.
Vaccines
- Diphtheria, tetanus and pertussis (whooping cough) vaccine (Tdap)
- Influenza (flu) vaccine
- Varicella zoster (shingles) vaccine
Immunisation is one of the most effective medical interventions to prevent infections and has led to the decline of many serious, potentially lethal, diseases. There may be a charge for…
Influenza (flu) vaccines
This service has staff that are trained and authorised to give flu vaccines to individuals 3 years and older. The flu vaccination is free for:
WINZ and other reports
If you require reports on your medicines or the cost of your medicines please ask a member of the pharmacy team.
Blister packs
This pharmacy can provide you with individually made blister packs of your medicines. These can be supplied weekly, fortnightly, or monthly depending on your needs. This type of packaging can…
Disability aids
Emergency contraceptive pill (ECP)
Your pharmacists are trained to assess whether the ECP is appropriate for you. This is done in a confidential manner. The ECP works best if taken as soon as possible…
Incontinence products
Medicine & needles disposal service
Unwanted medicines are often dumped into the toilet, tipped down the sink or put out with the garbage, which starts a journey that can seriously harm the environment. Please return…
Sildenafil dispensing for erectile dysfunction
This pharmacy has specially trained pharmacists who are able to prescribe sildenafil for erectile dysfunction in men aged 35 – 70 years who meet specific assessment criteria.
Trimethoprim dispensing
This pharmacy has trained pharmacists who can supply the antibiotic, trimethoprim, for women aged between 16 and 65 who have an uncomplicated urinary tract infection.
My Vaccination Documents - get in person
Our service can help you request and print the following documents:
- My Vaccine Pass
- International Travel Vaccination Certificate
- Your vaccination record
Face Mask Exemption Pass - get in person
Our service can assist you to print and apply for a Face Mask Exemption Pass.
Covid-19 vaccination booking URL
Special Assistance Support (COVID-19 Vaccination)
Special Assistance Support (COVID-19 Vaccination)
- Support to make decisions
- Quiet, low sensory environment
- Wheelchair access
If you would like additional support or assistance at your vaccine appointment, you can let us know when you book your slot.
Wheelchair Access
Yes
Parking
There is a roomy customer car park at the rear of the pharmacy. Access from the car park is wheelchair/walking frame friendly. There is also parking on the main street, and the front door is also wheelchair/walking frame friendly.
Region
Dunedin - South Otago

Contact Details
40 Clyde Street, Balclutha
Dunedin - South Otago
9:30 AM to 1:00 PM.
-
Phone
(03) 418 1369
-
Fax
(03) 418 1368
Email
Prescription Email
We are open alternate Saturdays and closed on Sundays.
40a Clyde Street
Balclutha
OTA 9230
Street Address
40a Clyde Street
Balclutha
OTA 9230
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This page was last updated at 9:27AM on June 3, 2022. This information is reviewed and edited by Bates Pharmacy.