It is very important that you receive regular blood tests while you are taking clozapine. We will check your blood tests to make sure the appropriate dose of clozapine is dispensed for you.

Your pharmacists are trained to assess whether the ECP is appropriate for you. This is done in a confidential manner. The ECP works best if taken as soon as possible after unprotected intercourse but may be taken up to 72 hours after. There is usually a charge associated with receiving the ECP.

This service is designed for people with long-term illnesses who may need support with their medicines. An assessment is used to identify the things that affect their ability to take medication as prescribed. Pharmacists work together with the patient to address each issue. The pharmacist is able to assist you with managing your medications and can coordinate your medications so that your prescription repeats happen all at the same time and therefore require only one trip to have your prescriptions refilled. They can also provide you with a reminder service (via text message, email or phone call) to let you know when your next supply of medications is ready for collection. If you are having difficulties managing your medicines (e.g. forgetting to take them), please ask your pharmacist whether this service is right for you.

This pharmacy has been registered to dispense Maviret (glecaprevir and pibrentasvir) for the treatment of Hep C and to provide you with counselling to support your treatment. You will not have to pay any pharmacy charges for your Maviret.

This pharmacy can repack your medicines into compliance packaging (blister packs or sachet rolls) that specifies when you should take them. These can be supplied as weekly or monthly packs depending on your needs. This type of packaging can help you to take your medicine at the right time. It can also make it easier to see if you have missed a dose or are running out. It is useful if you are travelling as it avoids having to take multiple containers.

Pharmacy staff are trained to provide a service to help people to stop smoking. This service includes advice and providing quit smoking support aids e.g. nicotine gum.

Our specially trained pharmacists can supply selected oral contraceptives without a prescription under certain circumstances. Up to six months’ supply of selected oral contraceptives can be sold to women who have previously been prescribed the same oral contraceptive within the last three years and who have not developed any risk factors. There is a charge for both the medicine and the consultation when you receive this service.

This pharmacy has trained pharmacists who can supply the antibiotics nitrofurantoin or trimethoprim for urinary tract infections. These are available without a prescription to women between 16 and 65 years of age, who are not pregnant and do not have any other complicating factors. The pharmacist will complete a consultation to make sure the medicine is appropriate and refer you to the GP if required.

This pharmacy has specially trained pharmacists who are able to prescribe sildenafil for erectile dysfunction in men aged 35 – 70 years who meet specific assessment criteria.

We are able to fill your under-14 year old's prescription for free (if the medication is fully funded) both within normal working hours and after hours.

Medicines Use Review Service enables community pharmacists to work with people who are on complex medicine regimens or have difficulty managing their medications. Our pharmacists are MUR accredited and can ensure that you have access to the medicines you need, and that you have the tools, information and understanding to enable you to take your medicines as prescribed by your doctor. MUR is intended to improve community health and reduce hospital admissions. The pharmacist will send a report to your doctor about what you discussed and perhaps make suggestions that will help you manage your medicines better.

This pharmacy works alongside the DHB Opioid Substitution Treatment (OST) programme. Pharmacy staff can administer methadone or Suboxone on a daily, or a takeaway basis, depending on what has been agreed.

If you require reports on your medicines or the cost of your medicines please ask a member of the pharmacy team.