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Central Auckland > Pharmacy >

Smartcare Pharmacy

Pharmacy Service

Today

8:45 AM to 5:30 PM.

Covid-19 testing

Free RATs for collection

Rapid antigen tests (RATs) can be collected at this site. Pre-ordering is not required.

Testing for International Travel

This clinic provides pre-departure testing for people who are travelling. Please call to book an appointment or walk in.

Description

Welcome to Smartcare Pharmacy Panmure

What We Do

We make access to healthcare affordable for our local community and offer FREE Prescriptions*. We specialise in healthcare advice, Chinese services (中文服务), natural health and much more. 

Pharmacists ensure that prescriptions are dispensed correctly and that the medicine and dose is appropriate for you, so that you receive the maximum benefits from your medicines. Your pharmacist will help you understand what your medicines are prescribed for, how to take them, possible side effects and how to store them.

All advice and treatment is conducted in a professional and confidential manner and most services are provided free of charge and do not generally require an appointment.

For safe disposal, please return any expired or unwanted medicines, or needles/lancets and syringes to your pharmacy. There is no charge for this service.

Please don't hesitate to contact us directly if you have any questions.

*We discount your standard subsidised prescription charges by $5 which will make most of your prescriptions FREE. If your medicine is not fully subsidised, there may be an additional cost. 

Dispensary Manager

Daniel Yip

How do I access this service?

Anyone can access

Casual (not enrolled) patients

Enrolled patients

Referral

Walk in

Make an appointment

No appointment required

Contact us

You can contact us by Phone: (09) 527 2769, Email: smartcarefax@gmail.com or via Whatsapp or Wechat (For Chinese Speaking patients)

Website / App

Head to www.smartcarepharmacy.co.nz and add our Whatsapp or Wechat by scanning our QR code to contact with us online to book an appointment.

Fees and Charges Description

FREE PRESCRIPTIONS* - We discount your standard subsidised prescription charges by $5 which will make most of your prescriptions FREE. If your medicine is not fully subsidised, there may be an additional cost. 

Hours

8:45 AM to 5:30 PM.

Mon – Wed 8:45 AM – 5:30 PM
Thu 8:45 AM – 7:30 PM
Fri 8:45 AM – 5:30 PM

After Hours COVID Service

We operate an after hours service on Saturday between 1:00pm till 5:30pm and on Sunday 9:00am to 5:30pm where oncall staff will check any prescriptions that come to our fax or business e-mail. Our Oncall mobile is 0226453105 for any urgent questions or enquires. We are able to contact patients via phone or teleconferencing to arrange delivery of their medication (particularly Covid Antivirals - Paxlovid & Molnupiravir) which will normally be on the same day we receive the prescriptions.

We are providing this oncall service for identified COVID positive patients ONLY during Auckland's resurgence of COVID and will be reviewed depending how cases numbers go. 

Public Holidays: Closed King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr).

Languages Spoken

English, Mandarin Chinese, Cantonese Chinese, Chinese

Services Provided

Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

  • Adult flu vaccine
  • Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
  • Shingles vaccine
  • Meningococcal vaccine
  • Measles / Mumps / Rubella (MMR) vaccine
  • Child flu vaccine
  • 65 year old vaccinations
  • 45 year old vaccinations
  • Pregnancy vaccinations

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

Delivery of Covid Medications

We are a pharmacy that is able/contracted to supply and provide delivery of Covid medications (Paxlovid, Lagevrio) and other related medications to Covid positive patients. This can be done after hours as well - For further details, please see our note "After Hours Covid Service"

We are a pharmacy that is able/contracted to supply and provide delivery of Covid medications (Paxlovid, Lagevrio) and other related medications to Covid positive patients. This can be done after hours as well - For further details, please see our note "After Hours Covid Service"

Medication for long term conditions

This service is designed for people with long-term illnesses who may need support with their medicines. An assessment is used to identify the things that affect their ability to take medication as prescribed. Pharmacists work together with the patient to address each issue. The pharmacist is able to assist you with managing your medications and can coordinate your medications so that your prescription repeats happen all at the same time and therefore require only one trip to have your prescriptions refilled. They can also provide you with a reminder service (via text message, email or phone call) to let you know when your next supply of medications is ready for collection. If you are having difficulties managing your medicines (e.g. forgetting to take them), please ask your pharmacist whether this service is right for you.

This service is designed for people with long-term illnesses who may need support with their medicines. An assessment is used to identify the things that affect their ability to take medication as prescribed. Pharmacists work together with the patient to address each issue. The pharmacist is able to assist you with managing your medications and can coordinate your medications so that your prescription repeats happen all at the same time and therefore require only one trip to have your prescriptions refilled. They can also provide you with a reminder service (via text message, email or phone call) to let you know when your next supply of medications is ready for collection. If you are having difficulties managing your medicines (e.g. forgetting to take them), please ask your pharmacist whether this service is right for you.

Stop smoking medication

Pharmacy staff are trained to provide a service to help people to stop smoking. This service includes advice and providing quit smoking support aids e.g. nicotine gum.

Pharmacy staff are trained to provide a service to help people to stop smoking. This service includes advice and providing quit smoking support aids e.g. nicotine gum.

Free after hours prescriptions for under 14s

We are able to fill your under-14 year old's prescription for free (if the medication is fully funded) both within normal working hours and after hours.

We are able to fill your under-14 year old's prescription for free (if the medication is fully funded) both within normal working hours and after hours.

Opioid Substitution Treatment Service

This pharmacy works alongside the DHB Opioid Substitution Treatment (OST) programme. Pharmacy staff can administer methadone or Suboxone on a daily, or a takeaway basis, depending on what has been agreed.

This pharmacy works alongside the DHB Opioid Substitution Treatment (OST) programme. Pharmacy staff can administer methadone or Suboxone on a daily, or a takeaway basis, depending on what has been agreed.

Emergency contraceptive pill (ECP) | Morning after pill

Your pharmacists are trained to assess whether the ECP is appropriate for you. This is done in a confidential manner. The ECP works best if taken as soon as possible after unprotected intercourse but may be taken up to 72 hours after. There is usually a charge associated with receiving the ECP, although at some pharmacies the ECP may be provided fully funded for eligible people.

Your pharmacists are trained to assess whether the ECP is appropriate for you. This is done in a confidential manner. The ECP works best if taken as soon as possible after unprotected intercourse but may be taken up to 72 hours after. There is usually a charge associated with receiving the ECP, although at some pharmacies the ECP may be provided fully funded for eligible people.

Medicines packaging

This pharmacy can repack your medicines into compliance packaging (blister packs or sachet rolls) that specifies when you should take them. These can be supplied as weekly or monthly packs depending on your needs. This type of packaging can help you to take your medicine at the right time. It can also make it easier to see if you have missed a dose or are running out. It is useful if you are travelling as it avoids having to take multiple containers.

This pharmacy can repack your medicines into compliance packaging (blister packs or sachet rolls) that specifies when you should take them. These can be supplied as weekly or monthly packs depending on your needs. This type of packaging can help you to take your medicine at the right time. It can also make it easier to see if you have missed a dose or are running out. It is useful if you are travelling as it avoids having to take multiple containers.

Specialised wound care

Some wounds require extra attention and skill to manage. This pharmacy has staff qualified to do this and can refer you to your doctor if necessary.

Some wounds require extra attention and skill to manage. This pharmacy has staff qualified to do this and can refer you to your doctor if necessary.

UTI – Urinary tract infection treatment

This pharmacy has trained pharmacists who can supply the antibiotics nitrofurantoin or trimethoprim for urinary tract infections. These are available without a prescription to women between 16 and 65 years of age, who are not pregnant and do not have any other complicating factors. The pharmacist will complete a consultation to make sure the medicine is appropriate and refer you to the GP if required.

This pharmacy has trained pharmacists who can supply the antibiotics nitrofurantoin or trimethoprim for urinary tract infections. These are available without a prescription to women between 16 and 65 years of age, who are not pregnant and do not have any other complicating factors. The pharmacist will complete a consultation to make sure the medicine is appropriate and refer you to the GP if required.

Medication reports

If you require reports on your medicines or the cost of your medicines please ask a member of the pharmacy team.

If you require reports on your medicines or the cost of your medicines please ask a member of the pharmacy team.

Medication for erection problem

This pharmacy has specially trained pharmacists who are able to prescribe sildenafil (also called Viagra®, Vedafil® and Silvasta®) for erectile dysfunction in men aged 35 – 70 years who meet specific assessment criteria.

This pharmacy has specially trained pharmacists who are able to prescribe sildenafil (also called Viagra®, Vedafil® and Silvasta®) for erectile dysfunction in men aged 35 – 70 years who meet specific assessment criteria.

Selected oral contraceptives

Our specially trained pharmacists can supply selected oral contraceptives without a prescription under certain circumstances. Up to six months’ supply of selected oral contraceptives can be sold to women who have previously been prescribed the same oral contraceptive within the last three years and who have not developed any risk factors. There is a charge for both the medicine and the consultation when you receive this service.

Our specially trained pharmacists can supply selected oral contraceptives without a prescription under certain circumstances.

Up to six months’ supply of selected oral contraceptives can be sold to women who have previously been prescribed the same oral contraceptive within the last three years and who have not developed any risk factors.

There is a charge for both the medicine and the consultation when you receive this service.

Medicine and needles disposal service

Unwanted medicines are often dumped into the toilet, tipped down the sink or put out with the garbage, which starts a journey that can seriously harm the environment. Please return any expired or unwanted medicines, or needles/lancets and syringes to your pharmacy. In doing so, we can make our home a safer place, help safeguard our community and protect our environment. There is no charge for this service.

Unwanted medicines are often dumped into the toilet, tipped down the sink or put out with the garbage, which starts a journey that can seriously harm the environment. Please return any expired or unwanted medicines, or needles/lancets and syringes to your pharmacy. In doing so, we can make our home a safer place, help safeguard our community and protect our environment. There is no charge for this service.

COVID-19 Vaccination

Getting a COVID-19 vaccine is an important step you can take to protect yourself, your kaumātua and whānau from the effects of the virus. For more information on the COVID-19 vaccines and eligibility visit Ministry of Health - COVID-19 vaccines Covid-19 vaccines can be administered before, after, or at the same time as other national schedule vaccines. When the Nuvaxovid vaccine is given at the same time as the Shingrix shingles vaccine or the Fluad Quad flu vaccine, there may be a chance of experiencing a stronger post-vaccination response and you should discuss this with your vaccinator. WALK-INS WITHOUT APPOINTMENT: WELCOME Book your appointment on Monday and Wednesday from 9.30am to 4.45pm.

  • Pfizer vaccine (12+ years) OR Pfizer booster (16+ years)
  • Child Pfizer vaccine (5-11 years)
  • Anyone currently eligible can access
  • Make an appointment
  • No appointment required
  • Walk in

Getting a COVID-19 vaccine is an important step you can take to protect yourself, your kaumātua and whānau from the effects of the virus. For more information on the COVID-19 vaccines and eligibility visit Ministry of Health - COVID-19 vaccines

Covid-19 vaccines can be administered before, after, or at the same time as other national schedule vaccines. When the Nuvaxovid vaccine is given at the same time as the Shingrix shingles vaccine or the Fluad Quad flu vaccine, there may be a chance of experiencing a stronger post-vaccination response and you should discuss this with your vaccinator.

WALK-INS WITHOUT APPOINTMENT: WELCOME

Book your appointment on Monday and Wednesday from 9.30am to 4.45pm.

COVID-19 Care in the Community

We are able to offer additional support and funded services to eligible people isolating at home due to COVID-19. After Hours Service We operate an after hours service on Saturday between 1:00pm till 5:30pm and on Sunday 9:00am to 5:30pm for oncall staff to check any prescriptions that come to our fax or business e-mail. We are able to contact patients via phone or teleconferencing to arrange delivery of their medication which will normally be on the same day we receive the prescriptions. We are providing this oncall service for identified COVID positive patients ONLY during Auckland's resurgence of COVID and until such a time when the service can be discontinued.

  • Home delivery of medicines
  • No co-payments for prescriptions for Covid-positive patients isolating at home
  • Medicine management consultations

We are able to offer additional support and funded services to eligible people isolating at home due to COVID-19.

After Hours Service

We operate an after hours service on Saturday between 1:00pm till 5:30pm and on Sunday 9:00am to 5:30pm for oncall staff to check any prescriptions that come to our fax or business e-mail. We are able to contact patients via phone or teleconferencing to arrange delivery of their medication which will normally be on the same day we receive the prescriptions.

We are providing this oncall service for identified COVID positive patients ONLY during Auckland's resurgence of COVID and until such a time when the service can be discontinued. 

COVID-19 antiviral medicine (if you have a prescription from your doctor or nurse)

View the Ministry of Health website for information about COVID-19 antiviral medicine and who is eligible. Paxlovid is the only provided antiviral in New Zealand. You will need a prescription from your doctor or nurse to receive the medication. We are a pharmacy that is able/contracted to supply and provide delivery of Covid medications (Paxlovid, Lagevrio) and other related medications on prescription to Covid positive patients. This can also be done after hours as well - For further details, please see our note "After Hours Covid Service"

  • This pharmacy can deliver the medicine to your home free of charge

View the Ministry of Health website for information about COVID-19 antiviral medicine and who is eligible. Paxlovid is the only provided antiviral in New Zealand.

You will need a prescription from your doctor or nurse to receive the medication.

We are a pharmacy that is able/contracted to supply and provide delivery of Covid medications (Paxlovid, Lagevrio) and other related medications on prescription to Covid positive patients. This can also be done after hours as well - For further details, please see our note "After Hours Covid Service"

COVID-19 antiviral medicine (if you may be eligible but don’t have a prescription)

View the Ministry of Health website for information about COVID-19 antiviral medicine and who is eligible. Paxlovid is the only provided antiviral in New Zealand. To receive the medication please call and talk to the pharmacist first, either immediately after you test positive or develop symptoms, to see if the medicines are right for you. We are a pharmacy that is able/contracted to supply and provide delivery of Covid medications (Paxlovid, Lagevrio) WITHOUT prescription after pharmacist consultation and other related medications to Covid positive patients. This can be done after hours as well - For further details, please see our note "After Hours Covid Service"

  • This pharmacy can deliver the medicine to your home free of charge

View the Ministry of Health website for information about COVID-19 antiviral medicine and who is eligible. Paxlovid is the only provided antiviral in New Zealand.

To receive the medication please call and talk to the pharmacist first, either immediately after you test positive or develop symptoms, to see if the medicines are right for you.

We are a pharmacy that is able/contracted to supply and provide delivery of Covid medications (Paxlovid, Lagevrio) WITHOUT prescription after pharmacist consultation and other related medications to Covid positive patients. This can be done after hours as well - For further details, please see our note "After Hours Covid Service"

Disability Assistance

Wheelchair access

Region

Central Auckland

Covid-19 vaccination booking URL

Contact Details

8:45 AM to 5:30 PM.

137 Queens Road
Panmure
Auckland 1072

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Street Address

137 Queens Road
Panmure
Auckland 1072

This page was last updated at 10:43AM on April 10, 2024. This information is reviewed and edited by Smartcare Pharmacy.