This service is designed for people with long-term illnesses who may need support with their medicines. An assessment is used to identify the things that affect their ability to take medication as prescribed. Pharmacists work together with the patient to address each issue. The pharmacist is able to assist you with managing your medications and can coordinate your medications so that your prescription repeats happen all at the same time and therefore require only one trip to have your prescriptions refilled. They can also provide you with a reminder service (via text message, email or phone call) to let you know when your next supply of medications is ready for collection. If you are having difficulties managing your medicines (e.g. forgetting to take them), please ask your pharmacist whether this service is right for you.

Your pharmacists are trained to assess whether the ECP is appropriate for you. This is done in a confidential manner. The ECP works best if taken as soon as possible after unprotected intercourse but may be taken up to 72 hours after. There is usually a charge associated with receiving the ECP, although at some pharmacies the ECP may be provided fully funded for eligible people.

This pharmacy has specially trained pharmacists who are able to prescribe sildenafil (also called Viagra®, Vedafil® and Silvasta®) for erectile dysfunction in men aged 35 – 70 years who meet specific assessment criteria.

This pharmacy has trained pharmacists who can supply the antibiotics nitrofurantoin or trimethoprim for urinary tract infections. These are available without a prescription to women between 16 and 65 years of age, who are not pregnant and do not have any other complicating factors. The pharmacist will complete a consultation to make sure the medicine is appropriate and refer you to the GP if required.

If you require reports on your medicines or the cost of your medicines please ask a member of the pharmacy team.

• This pharmacy can deliver the medicine to your home free of charge

View the Ministry of Health website for information about COVID-19 antiviral medicine and who is eligible. Paxlovid is the only provided antiviral in New Zealand.

You will need a prescription from your doctor or nurse to receive the medication.

PLEASE DO NOT COME TO MEDICAL CENTRE. Phone us  on  07 549 5860.  

Your  medicines, health foods / supplements need to be checked and  verified for any interactions or adjustments that may need to be made. We  may have to contact your Doctor. 

This is a safety process for your own health and may take some time  so  be patient. We will phone you to discuss supply.

Open Monday to Fridays, outside this contact Unichem Metro Pharmacy 07 579 3484.

• This pharmacy can deliver the medicine to your home free of charge

View the Ministry of Health website for information about COVID-19 antiviral medicine and who is eligible. Paxlovid is the only provided antiviral in New Zealand.

To receive the medication please call and talk to the pharmacist first, either immediately after you test positive or develop symptoms, to see if the medicines are right for you.

It  is  important  that  you  have  tested  positive  and  uploaded the  result  via  NZ Covid  tracer  app  or  calling  Healthline.
If  the Pharmacist   can  review  your  medicines  and  you  meet  the  Government  criteria,  we can  discuss Covid  medicines with you. However,  if  we  cannot  access  enough  relevant  information  to confirm you meet the criteria,  we  may  have  to refer you to  your  GP   Practice   for  assessment.
The process of supplying antivirals does take more time than a normal prescription. The Pharmacist  may, initially, screen you and  then  call you  back  after a more  thorough  assessment  has  been  done.
It  is  important  we have  your  correct  contact  details.

Other non Covid  Medicines  delivered  may be  subject  to  the  normal Government  Charges  etc.

• Home delivery of medicines

We are able to offer additional support and funded services to eligible people isolating at home due to COVID-19.

Pharmacy staff are trained to provide a service to help people to stop smoking. This service includes advice and providing quit smoking support aids e.g. nicotine gum.

Pre-Exposure Prophylaxis (PrEP) and Post-Exposure Prophylaxis (PEP) are medications to prevent HIV in people who are HIV-negative and at high risk of being exposed to HIV. View the Burnett Foundation Aotearoa website for more information about PrEP and PEP.

A prescription will be required from your doctor or health provider.

If you need to receive your HIV PrEP or PEP medicines the same day you present your prescription, please contact our pharmacy to check if we can have stock available.