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West Harbour Pharmacy t/a NZ Online Chemist

Pharmacy Service

This is NOT a RAT Collection Site.  Please refer to the list of RATS Collection Sites. 


9:00 AM to 6:00 PM.


We can help support the health of your family and provide advice and treatment for common illnesses for all ages.

We ensure that prescriptions are dispensed correctly and that the medicine and dose is appropriate for you, so that you receive the maximum benefits from your medicines. We will help you understand what your medicines are prescribed for, how to take them, possible side effects and how to store them.

We have staff trained in natural health who can offer advice. We stock a range of first aid, gift and beauty products in our shop. All advice and treatment is conducted in a professional and confidential manner and do not generally require an appointment.

We have been serving the local community for over 12 years helping people located in West Harbour, Whenuapai, Massey, Hobsonville, Hobsonville Point, Westgate, Royal Heights and the wider Waitakere region. Now that we have a website, we extend our healthcare services nationwide. If you require picking up online items, please give us a call PRIOR to coming in to confirm the items are in stock. 

For safe disposal of medications, please return any expired or unwanted medicines, or needles/lancets and syringes to your local pharmacy. There is no charge for this service.

Please don't hesitate to contact us directly if you have any questions.

Dispensary Manager



PRESCRIPTION FEES for fully funded items:

    • 65+ (Supergold card holders): FREE Prescriptions*
    • Under 18 years old: FREE Prescriptions*
    • Long-Term-Conditions patients (of any age & with 5 or more regular medicines): FREE Prescriptions* (See pharmacist for eligibility)
    • 18-64 years old (not Long-Term-Conditions patients): $5 per item
    • NO EXTRA CHARGES for Fax/Telephone/Emailed/Held Prescriptions
    • NON-SUBSIDISED ITEMS: We offer extremely competitive prices


Supergold card holders also receive 10% OFF Retail Shop Items & Passport Photos (excludes Customer Club, specially priced items, & medicines of potential abuse)

*Excludes Partially/Non-Subsidised Items & Private Specialist/Dental/Optometrist scripts


9:00 AM to 6:00 PM.

Mon – Fri9:00 AM – 6:00 PM
Sat9:00 AM – 2:00 PM

Sundays and Public Holidays CLOSED

Public Holidays: Closed Labour Day (24 Oct), Auckland Anniversary (30 Jan), Waitangi Day (6 Feb), Good Friday (7 Apr), Easter Sunday (9 Apr), Easter Monday (10 Apr), ANZAC Day (25 Apr), Queen's Birthday (5 Jun).

Services Provided

PRESCRIPTIONS: FREE for 65+ (SuperGold), Under 18, and any LTC (Long-term-Conditions) eligible patients

*Excludes Partially/Non-Subsidised Items & Private Specialist/Dental/Optometrist scripts


Long-term conditions (LTC) service

This service is designed for people with long-term illnesses who may need support with their medicines. An assessment is used to identify the things that affect their ability to take…


Clozapine dispensing

It is very important that you receive regular blood tests while you are taking clozapine. We will check your blood tests to make sure the appropriate dose of clozapine is…


Opioid Substitution Treatment Service

This pharmacy works alongside the DHB Opioid Substitution Treatment (OST) programme. Pharmacy staff can administer methadone or Suboxone on a daily, or a takeaway basis, depending on what has been…


Smoking cessation

Pharmacy staff are trained to provide a service to help people to stop smoking. This service includes advice and providing quit smoking support aids e.g. nicotine gum.

We can provide…


Maviret dispensing for hepatitis C

This pharmacy has been registered to dispense Maviret (glecaprevir and pibrentasvir) for the treatment of Hep C and to provide you with counselling to support your treatment. You will not…


Blister packs

This pharmacy can provide you with individually made blister packs of your medicines. These can be supplied weekly, fortnightly, or monthly depending on your needs. This type of packaging can…


Trimethoprim dispensing

This pharmacy has trained pharmacists who can supply the antibiotic, trimethoprim, for women aged between 16 and 65 who have an uncomplicated urinary tract infection.

Sildenafil dispensing for erectile dysfunction

This pharmacy has specially trained pharmacists who are able to prescribe sildenafil for erectile dysfunction in men aged 35 – 70 years who meet specific assessment criteria.

Blood Pressure Checks: FREE

We offer FREE blood pressure checks to our patients.

Passport Photos: Online Digital Photos & Hardcopy

We offer ONLINE DIGITAL passport photos as well as the old fashioned HARDCOPY photos for NZ passports, with an exceptionally high success rate of acceptance by the Department of Internal…

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Ear Piercing: No lower age Limit

We offer this service to adults, children and babies of any age at an affordable price.

Specialised wound care

Some wounds require extra attention and skill to manage. This pharmacy has staff qualified to do this and can refer you to your doctor if necessary.

Disability aids

We hire out Crutches for Adults or Children.


  • Diphtheria, tetanus and pertussis (whooping cough) vaccine (Tdap)
  • Influenza (flu) vaccine
  • Measles, Mumps and Rubella vaccine (MMR)
  • Varicella zoster (shingles) vaccine

Immunisation is one of the most effective medical interventions to prevent infections and has led to the decline of many serious, potentially lethal, diseases. There may be a charge for…


Contact Lenses

We can order for you Coloured Lenses and Prescription contact lenses as well as the Crazy Colour Contact Lenses for Halloween or other functions. See our staff for further details.

WINZ and other reports

If you require reports on your medicines or the cost of your medicines please ask a member of the pharmacy team.

No extra charge for reports

Measles, Mumps and Rubella (MMR) Vaccine

This service has staff that are trained and authorised to give MMR vaccines. The MMR vaccination is free for people aged from 16 to 49 years (inclusive).

Influenza (flu) vaccines

This pharmacy has staff that are trained and authorised to give flu vaccinations. Many pharmacies will vaccinate children – call the pharmacy to check first.

Flu vaccinations are free for those…


COVID-19 antiviral medicine (if you have a prescription from your doctor or nurse)

View the Ministry of Health website for information about COVID-19 antiviral medicine and who is eligible.

You will need a prescription from your doctor or nurse to receive the medication.

COVID-19 antiviral medicine (if you may be eligible but don’t have a prescription)

View the Ministry of Health website for information about COVID-19 antiviral medicine and who is eligible.

To receive the medication please call and talk to the pharmacist first, either immediately…


COVID-19 Care in the Community

  • Home delivery of medicines
  • Medicine management consultations

We are able to offer additional support and funded services to eligible people isolating at home due to COVID-19.

Wheelchair Access



West Auckland

Contact Details

9:00 AM to 6:00 PM.

OR send prescriptions via EDI: wh45phcy

Shop 6, 45 Luckens Rd
West Harbour
Auckland 0618

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Street Address

Shop 6, 45 Luckens Rd
West Harbour
Auckland 0618

Postal Address

Shop 6, 45 Luckens Rd
West Harbour
Auckland 0618

This page was last updated at 11:06AM on August 2, 2022. This information is reviewed and edited by West Harbour Pharmacy t/a NZ Online Chemist.