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Description

Positive Mind Works provides convenient, confidential and affordable Online Psychology and Psychiatry Services. We work with children, adolescents, couples, and adults across New Zealand.

Our team of highly experienced psychologists and psychiatrists includes Educational Psychologists, Clinical Psychologists, Health Psychologists, EAP Psychologists and Psychiatrists. Having such a diverse team allows us to focus on your exact area of need.
 
Our team are specifically trained in assessing and treating a broad range of concerns with the latest evidence-based methods and are committed to providing safe, effective and flexible options for individuals, couples and employers. 
 
We can offer help with:
 
Services available include:
  • Assessment and Management of ADHD
  • Brief Solution-Focused Interventions
  • Cognitive Behavioural Therapy
  • Compassion Focused CBT
  • Couples Therapy
  • Employee Assistance Program (EAP)
  • Mindfulness
  • Narrative Therapy
  • Positive Psychology
  • Social Skills & Assertiveness Training
  • Technotherapy
  • Virtual Exposure Therapy
  • EMDR

Employee Assistance Programme (EAP) - Positive Mind Works offers a tailored service for organisations to offer their employees. This can include individual sessions, access to webinars, resources for personal and professional development. Learn more about this programme here

 
What is Mental Illness?
Mental illness is a clinically significant behaviour or psychological (to do with the mind) disorder that is associated with distress or disability. It is not just the way someone responds to a particular event nor is it limited to the way a person interacts with society.
 
A mental illness can continuously or intermittently (occasionally) affect our capacity for speech, language, mood, affect, thoughts, perceptions, insight, judgement, cognition (understanding) and volition (ability to make choices). It can limit our ability to function as society would normally expect of us and can put us and others at risk.
 
Mental illness is therefore, a broad term that covers problems ranging from minor to severe disorders.
 
What is a Psychiatrist? 
A ‘consultant psychiatrist’ is a doctor who, after basic medical qualifications, receives further training and develops the expertise to become a ‘specialist’ in identifying symptoms of, and diagnosing and treating, mental illnesses. You may have been referred to a consultant psychiatrist if your doctor feels you need specialist help.
 
What is a Psychologist?
A psychologist is a non-medical specialist in the diagnosis and treatment of mental illness, abnormal behaviour and psychiatric problems. They provide psychological evaluation, assessment, testing and treatment for people experiencing mental or emotional problems.

Staff

Meet our New Zealand Registered Psychologists:

Ms Samantha Spafford - Principal Psychologist and Director

Naomi Carleton - Psychologist

Megan Carter - Clinical Psychologist

Ale Held - Psychologist

Aleksandra Gosteva - Occupational Health Psychologist

Moira Howson - Psychologist

Neha Golchha - Clinical Psychologist

Karen Hielkema - Psychologist

Megan Greer - Psychologist

Consultants

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Make an appointment

https://www.positivemindworks.co/book-now/

Website / App

www.positivemindworks.co

Referral

Referral information for GPs here

Referral Expectations

What to expect from online counselling
When you make an online counselling appointment at PMW, it is similar to meeting with a psychologist face-to-face, except your session will take place over video or call instead of in-person. This saves you time travelling to a physical clinic, and most people find that they prefer their sessions to take place within the privacy and comfort of their own home. To connect you with your chosen counsellor, we use an online, secure platform – which is specifically designed for health services.

Fees and Charges Categorisation

Fees apply

Fees and Charges Description

Hours

To better suit your needs, our service is flexible, offering weekend and evening appointments that can fit around even the busiest of lifestyles.

Languages Spoken

Afrikaans, Cantonese Chinese, English, Mandarin Chinese, Polish, Portuguese, Spanish

Procedures / Treatments

ADHD Assessment

ADHD can make it challenging to manage daily life, particularly tasks that involve planning, organisation and focus. The good news is that with help, the challenges of ADHD are beatable. Studies show that the most effective treatment for this disorder is with the use of both medication and behavioural interventions through online therapy for ADHD. With the correct knowledge, support and ADHD assessment, you can learn to manage the symptoms of ADHD – and we can help you turn some of your weaknesses into strengths. Make an appointment with a psychiatrist on our team for ADHD assessment and management.

ADHD can make it challenging to manage daily life, particularly tasks that involve planning, organisation and focus. The good news is that with help, the challenges of ADHD are beatable. Studies show that the most effective treatment for this disorder is with the use of both medication and behavioural interventions through online therapy for ADHD. With the correct knowledge, support and ADHD assessment, you can learn to manage the symptoms of ADHD – and we can help you turn some of your weaknesses into strengths.

Make an appointment with a psychiatrist on our team for ADHD assessment and management.

Depression

Depression is a mood disorder. Emotional states like sadness, ‘feeling blue’ or tearfulness are part of normal human experience. Clinical depression is called Major Depression and is characterised by the presence for at least two weeks of symptoms such as depressed mood, diminished interest and pleasure in most activities, change in appetite and weight (these can be increased or decreased) sleep disturbance, fatigue, bodily symptoms (headache, backache etc) poor concentration, feelings of anxiousness, worthlessness, hopelessness, guilt, and suicidal ideation. Depression is a common disorder and about 10-20 % of the population in New Zealand will suffer from depression during their lifetime. Treatment Once depression has been diagnosed by your GP/Psychiatrist, it can be effectively treated by: Antidepressant medication Psychological interventions e.g. counselling (various types) and psychotherapy (talking therapy which is of various types).

Depression is a mood disorder. Emotional states like sadness, ‘feeling blue’ or tearfulness are part of normal human experience. Clinical depression is called Major Depression and is characterised by the presence for at least two weeks of symptoms such as depressed mood, diminished interest and pleasure in most activities, change in appetite and weight (these can be increased or decreased) sleep disturbance, fatigue, bodily symptoms (headache, backache etc) poor concentration, feelings of anxiousness, worthlessness, hopelessness, guilt, and suicidal ideation.
 
Depression is a common disorder and about 10-20 % of the population in New Zealand will suffer from depression during their lifetime. 
 
Treatment
Once depression has been diagnosed by your GP/Psychiatrist, it can be effectively treated by:
  • Antidepressant medication
  • Psychological interventions e.g. counselling (various types) and psychotherapy (talking therapy which is of various types).
 
Anxiety Disorders

We all feel some anxiety at some time or other. Anxiety may serve as an alerting signal, warning us of external /internal threats and consequently acting as a prompt to take appropriate action. When anxiety is very severe and present even when there is no threat of any kind, then it interferes with our functioning and can become an illness. In this circumstance, anxiety becomes a disorder characterised by an unpleasant emotion with feelings of fear, threat and impending danger and can be associated with numerous bodily symptoms like breathlessness, trembling, tightness in throat, dry mouth, racing heart and nausea/vomiting. There are varieties of anxiety disorders like panic attacks, phobias (unhealthy fear of something), agoraphobia (fear of open spaces), social anxiety, post-traumatic disorder and obsessive compulsive disorder. Anxiety can often be associated with a depressive episode. Anxiety disorders are very common and if unrecognised and untreated, can cause severe disability. Treatment Self help: learning techniques like relaxation, distraction and education Cognitive Behavioural Therapy (CBT) Medication.

We all feel some anxiety at some time or other. Anxiety may serve as an alerting signal, warning us of external /internal threats and consequently acting as a prompt to take appropriate action.
 
When anxiety is very severe and present even when there is no threat of any kind, then it interferes with our functioning and can become an illness. In this circumstance, anxiety becomes a disorder characterised by an unpleasant emotion with feelings of fear, threat and impending danger and can be associated with numerous bodily symptoms like breathlessness, trembling, tightness in throat, dry mouth, racing heart and nausea/vomiting.
 
There are varieties of anxiety disorders like panic attacks, phobias (unhealthy fear of something), agoraphobia (fear of open spaces), social anxiety, post-traumatic disorder and obsessive compulsive disorder. Anxiety can often be associated with a depressive episode.
 
Anxiety disorders are very common and if unrecognised and untreated, can cause severe disability.
 
Treatment
  • Self help: learning techniques like relaxation, distraction and education
  • Cognitive Behavioural Therapy (CBT)
  • Medication.
Bipolar Disorder/Manic Depression

This is a mood disorder in which both depressive (persistent low mood) and manic (elevated or high mood) episodes are experienced. It is usually a recurring (i.e. keeps coming back) disorder that can cause a lot of havoc in all aspects of a person’s life. People with this disorder will experience periods of extreme mood changes but also periods of stable mood during which they may be able to return to everyday routines. These changes of mood can be very extreme and occur for no apparent reason. Different people will experience this disorder in different ways; some may have few episodes, others many, and symptoms may vary from mild to severe. When severely depressed or elevated, a person can become ‘psychotic’ i.e. lose touch with reality. Treatment Usually by medication (antidepressants if depressed and mood stabilisers if depressed and manic) A combination of counselling and psychotherapy (‘talking therapy’) may hasten recovery Hospitalisation may be required for those who are very unwell and are posing a risk to themselves or to others.

This is a mood disorder in which both depressive (persistent low mood) and manic (elevated or high mood) episodes are experienced. It is usually a recurring (i.e. keeps coming back) disorder that can cause a lot of havoc in all aspects of a person’s life. People with this disorder will experience periods of extreme mood changes but also periods of stable mood during which they may be able to return to everyday routines.
 
These changes of mood can be very extreme and occur for no apparent reason. Different people will experience this disorder in different ways; some may have few episodes, others many, and symptoms may vary from mild to severe. When severely depressed or elevated, a person can become ‘psychotic’ i.e. lose touch with reality.
 
Treatment
  • Usually by medication (antidepressants if depressed and mood stabilisers if depressed and manic)
  • A combination of counselling and psychotherapy (‘talking therapy’) may hasten recovery
  • Hospitalisation may be required for those who are very unwell and are posing a risk to themselves or to others.
Schizophrenia

Schizophrenia is a serious mental disorder that affects about 1% of the general population. It is a complex illness characterised by ‘psychosis’, a word used to describe disorder of thoughts (e.g. delusions - false beliefs held in spite of evidence that they are not real), perceptions (e.g. hallucinations - seeing, hearing or feeling things which are not there), disorganised speech and grossly disorganised behaviour, which are not experienced by others and which are not seen as abnormal by the sufferer. These four symptoms are often referred to as the ‘Positive Symptoms’ of schizophrenia because they are the result of the disease process. The fifth group of symptoms: withdrawal, decreased ability to feel pleasure, lack of energy, and flat affect, are referred to as ‘Negative Symptoms’ because they represent a loss of normal functions. Schizophrenia affects different people in different ways. Some people may experience only a few short episodes and then fully recover. For others it lasts throughout their lives and needs to be treated like any other physical illness such as asthma or diabetes. It is important that schizophrenia is treated as soon as it is diagnosed by a psychiatrist to prevent long-term disability and loss of function. Treatment Schizophrenia may be treated using a number of different approaches: Use of antipsychotic medication Psychosocial education programs e.g. education, support, counselling and assistance to return to job/studies/performing daily tasks Ongoing support e.g. housing, monitoring of treatment, support groups.

Schizophrenia is a serious mental disorder that affects about 1% of the general population. It is a complex illness characterised by ‘psychosis’, a word used to describe disorder of thoughts (e.g. delusions - false beliefs held in spite of evidence that they are not real), perceptions (e.g. hallucinations - seeing, hearing or feeling things which are not there), disorganised speech and grossly disorganised behaviour, which are not experienced by others and which are not seen as abnormal by the sufferer. These four symptoms are often referred to as the ‘Positive Symptoms’ of schizophrenia because they are the result of the disease process.
 
The fifth group of symptoms: withdrawal, decreased ability to feel pleasure, lack of energy, and flat affect, are referred to as ‘Negative Symptoms’ because they represent a loss of normal functions.
 
Schizophrenia affects different people in different ways. Some people may experience only a few short episodes and then fully recover.  For others it lasts throughout their lives and needs to be treated like any other physical illness such as asthma or diabetes.
 
It is important that schizophrenia is treated as soon as it is diagnosed by a psychiatrist to prevent long-term disability and loss of function.
 
Treatment
Schizophrenia may be treated using a number of different approaches:
  • Use of antipsychotic medication
  • Psychosocial education programs e.g. education, support, counselling and assistance to return to job/studies/performing daily tasks
  • Ongoing support e.g. housing, monitoring of treatment, support groups.

Additional Details

Online / virtual / app, Speak with women / wahine, Speak with men / tane, Child / Tamariki friendly, LGBTQIA+ friendly

Contact Details

If you want to contact us for further information about any of our services or find out how we can be of assistance, please feel free to call, fax or use the contact form here.

Booking an appointment: please use the online form here

<<< Please note: Online Services may not be suitable for some concerns. If you are feeling unsafe, do not use this contact form. If you need to talk to someone immediately please call your local Emergency Services on 111 or Lifeline on 0800 543 354. >>>

Postal Address

PO Box 294
Paihia 0247

This page was last updated at 2:52PM on January 12, 2024. This information is reviewed and edited by Positive Mind Works.