Positive Mind Works provides convenient, confidential and affordable Online Psychology and Psychiatry Services. We work with children, adolescents, couples, and adults across New Zealand.

Our team of highly experienced psychologists and psychiatrists includes Educational Psychologists, Clinical Psychologists, Health Psychologists, EAP Psychologists and Psychiatrists. Having such a diverse team allows us to focus on your exact area of need.
Our team are specifically trained in assessing and treating a broad range of concerns with the latest evidence-based methods and are committed to providing safe, effective and flexible options for individuals, couples and employers. 
We can offer help with:
Services available include:
  • Assessment and Management of ADHD
  • Brief Solution-Focused Interventions
  • Cognitive Behavioural Therapy
  • Compassion Focused CBT
  • Couples Therapy
  • Employee Assistance Program (EAP)
  • Mindfulness
  • Narrative Therapy
  • Positive Psychology
  • Social Skills & Assertiveness Training
  • Technotherapy
  • Virtual Exposure Therapy
  • EMDR

Employee Assistance Programme (EAP) - Positive Mind Works offers a tailored service for organisations to offer their employees. This can include individual sessions, access to webinars, resources for personal and professional development. Learn more about this programme here

What is Mental Illness?
Mental illness is a clinically significant behaviour or psychological (to do with the mind) disorder that is associated with distress or disability. It is not just the way someone responds to a particular event nor is it limited to the way a person interacts with society.
A mental illness can continuously or intermittently (occasionally) affect our capacity for speech, language, mood, affect, thoughts, perceptions, insight, judgement, cognition (understanding) and volition (ability to make choices). It can limit our ability to function as society would normally expect of us and can put us and others at risk.
Mental illness is therefore, a broad term that covers problems ranging from minor to severe disorders.
What is a Psychiatrist? 
A ‘consultant psychiatrist’ is a doctor who, after basic medical qualifications, receives further training and develops the expertise to become a ‘specialist’ in identifying symptoms of, and diagnosing and treating, mental illnesses. You may have been referred to a consultant psychiatrist if your doctor feels you need specialist help.
What is a Psychologist?
A psychologist is a non-medical specialist in the diagnosis and treatment of mental illness, abnormal behaviour and psychiatric problems. They provide psychological evaluation, assessment, testing and treatment for people experiencing mental or emotional problems.


Meet our New Zealand Registered Psychologists:

Ms Samantha Spafford - Principal Psychologist and Director

Naomi Carleton - Psychologist

Dr Chris Neuenfeldt - Clinical Psychologist

Ale Held - Psychologist

Aleksandra Gosteva - Occupational Health Psychologist

Moira Howson - Psychologist

Neha Golchha - Clinical Psychologist

Karen Hielkema - Psychologist

Megan Greer - Psychologist



Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Make an appointment

Website / App


Referral information for GPs here

Referral Expectations

What to expect from online counselling
When you make an online counselling appointment at PMW, it is similar to meeting with a psychologist face-to-face, except your session will take place over video or call instead of in-person. This saves you time travelling to a physical clinic, and most people find that they prefer their sessions to take place within the privacy and comfort of their own home. To connect you with your chosen counsellor, we use an online, secure platform – which is specifically designed for health services.


Find information about our rates here

Fees and Charges Categorisation

Fees apply


To better suit your needs, our service is flexible, offering weekend and evening appointments that can fit around even the busiest of lifestyles.

Languages Spoken

Afrikaans, Cantonese Chinese, English, Mandarin Chinese, Polish, Portuguese, Spanish

Procedures / Treatments

  • ADHD Assessment

    ADHD can make it challenging to manage daily life, particularly tasks that involve planning, organisation and focus.… More

  • Depression

    Depression is a mood disorder. Emotional states like sadness, ‘feeling blue’ or tearfulness are part of normal human experience.… More

  • Anxiety Disorders

    We all feel some anxiety at some time or other.… More

  • Bipolar Disorder/Manic Depression

    This is a mood disorder in which both depressive (persistent low mood) and manic (elevated or high mood) episodes are experienced.… More

  • Schizophrenia

    Schizophrenia is a serious mental disorder that affects about 1% of the general population.… More

Additional Details

Online / virtual / app, Speak with women / wahine, Speak with men / tane, Child / Tamariki friendly, LGBTQIA+ friendly

Contact Details

If you want to contact us for further information about any of our services or find out how we can be of assistance, please feel free to call, fax or use the contact form here.

Booking an appointment: please use the online form here

<<< Please note: Online Services may not be suitable for some concerns. If you are feeling unsafe, do not use this contact form. If you need to talk to someone immediately please call your local Emergency Services on 111 or Lifeline on 0800 543 354. >>>

Postal Address

PO Box 294
Paihia 0247

This page was last updated at 3:37PM on July 14, 2022. This information is reviewed and edited by Positive Mind Works.