Northland > Private Hospitals & Specialists >

Dr Rachel Moss - Riverside Women's Healthcare

Private Service, Obstetrics and Gynaecology


8:30 AM to 4:00 PM.

Vigour Clinic, 10 Islington Street, Kensington, Whangārei

8:30 AM to 4:00 PM.


Welcome to Riverside Womens Healthcare, Dr. Rachel Moss’s specialist gynaecology clinic.

As we are now at Red in the Traffic light system, Dr. Moss is doing routine face to face consults, but still with strict Covid 19 protocols being followed. You don't have to be vaccinated to be seen but you do need to wear a mask and scan your QR code or sign in. Teleconsults are still available via a secure teleconsult portal. Insurance companies are covering teleconsults generally. If you are an existing client of Dr. Moss and you need a prescription that you can't get from your GP, then you can email Dr. Moss with the name of the medication, and the name of your chemist. There is a $25 charge for a prescription.

RIVERSIDE WOMEN’S HEALTHCARE is a private clinic in Whangārei run by women for women’s health problems such as troublesome bleeding, menopause concerns, abnormal smears, pelvic pain, vulval pain, vulval rashes and itching, and fertility issues. Many of the common problems can be treated with simple minor procedures done either at the clinic or at Kensington Hospital. We would be happy to see you for routine well woman checks as well. 

The emphasis at the clinic is on making sure women have as much time as necessary to discuss their problems and as much information as possible about their own health on which to base their decisions as to the type of treatment that is best for them. This will include in-depth discussion of non-surgical options but, if major surgery is required or desired, this will be done using modern techniques that are designed to improve safety, reduce postoperative pain and hasten recovery.

Dr Rachel Moss, the specialist gynaecologist, can see you for a consultation to discuss your health issues and perform a routine gynaecological examination. She may recommend additional investigations and procedures to aid in making a diagnosis before a decision is made as regards the best treatment, but options for treatment will be discussed at the initial consultation. A large number of investigations and minor procedures can be done in the clinic at your first visit if you wish, some of which involve additional costs which are listed in the price schedule below. You can, however, request that these are done at a subsequent consultation if you wish or if you need to arrange insurance pre-approval. Treatments or surgery that require an operating theatre are done in Kensington Hospital. There are an increasing number of minor or minimally invasive treatments for a lot of the common problems that used to only be treated with major surgery. Usually any surgery required can be arranged within a few weeks, and Dr. Moss still performs hysterectomies if that is the option that is best for you or that you prefer for management of heavy periods and/or pain if that is what we decide together is the best option for you. Dr Moss still assesses women regarding bladder leakage problems and prolapse and offers the non-surgical options for management of these but no longer carries out prolapse and incontinence surgery.

What is Gynaecology?
Gynaecology is the area of medicine that deals with health issues and conditions that are specific to women. This generally includes the female reproductive organs and genitalia. The reproductive organs consist of the ovaries that release an egg every month, the fallopian tubes that lead from the ovaries, the uterus (womb), which is where a baby will grow if the egg is fertilised during sexual intercourse, the cervix (opening of the uterus) and the vagina.


Referral Expectations

A GP referral can be helpful and is preferred but is not essential. If you do not have a GP referral it will improve your consultation if you can bring with you as many investigation and test results and copies of doctors' letters that you have. If you do not have them, please inform the clinic before your appointment when and where you had the tests/investigations as we may be able to track the results down before your appointment. This would avoid having to repeat the tests and enable us to discuss these results at your appointment. It also helpful if you could bring with you any medications your doctor has already given you for this or other related conditions so that if you cannot remember the names we can discuss these at the time as to how they have worked and how much of it you have used as the medications already used can change the appearance/findings or the results of tests that we might do.  

When you arrive at the clinic you will be asked to fill in a health questionnaire which will enable us to plan the sort of procedures we might need to do during the examination part of the consultation to investigate your problems further. The questionnaire and our discussion may highlight other problems that I may feel need to be addressed in addition to your presenting complaint however, if this involves other procedures, this may also incur further charges – please see below under "Charges". 

We will also ask you if you wish your GP to be informed about the consultation and results if you have not been referred by them. If you have been referred by your GP then we would usually inform them by letter sent electronically. You would receive copies of any correspondence to your GP, usually by email so let us know if you do not wish your letter to be sent by email. 

If you have been referred by your GP, please still ring up and make the appointment rather than waiting for us to contact you as sometimes the referral letters are delayed in getting to us but we can always chase them up if they have not arrived by the time you are seen. This will speed up the process for you.


Riverside Women's Healthcare Consultation and Office Procedure Fees

IC      = Initial Consultation (SH-ST-L)                       $ 240-274-304

FU     = Follow-up Consultation SH-ST-L)      $ 165-195-245

Other services, if required, will be charged in addition:

COLP =    Colposcopy +/- biopsy  =           $ 220  Schedule no 3300 (*2)

PIPE =      Pipelle endometrial biopsy  =   $ 153  Schedule no 3390

CPOL 1-2 =    Cervical polypectomy  =     $120  Sch no 3375

PESS =      Supply of Ring Pessary                        $ 85


For the following procedures that involve additional sterile set up and equipment, an additional facility fee of $190 will be charged in addition to the fee listed below:


IMPL   =   Insertion of Hormone implant  $130 + cost of implant

IUCD =    Insertion of Copper or Mirena IUCD =  $ 160  Sch no 3544

REMI  =   D&C for Removal of IUCD with lost threads =$170 - $ 260   

VULV =   Vulval Biopsy under Local: :single = $ 210             }Sch no. 3529

                                                                    :multiple=$280 - 340  }   

VCST =   Excision of large vulval/lesion cyst under local: $410 Sch no. 3490

Prompt payment is appreciated, on the day of consultation if possible. Eftpos and credit card facilities are available. Internet banking is also possible.
(*1) = includes letter to GP, with copy to you; 
(*2) = includes recall letters to you for follow up and government required reporting of all colposcopies as part of the National cervical screening program.

RIVERSIDE WOMENS HEALTHCARE is now an Affiliated Provider with Southern Cross for Consultations and Rooms based procedures, and an NIB First Choice Provider.


8:30 AM to 4:00 PM.

Mon – Thu8:30 AM – 4:00 PM

Consulting hours: 10am to 2.30pm Tuesday to Thursday.

Dr. Moss operates on Fridays so on Friday morning the receptionist works from home so you can still phone in between 0830 and 12.30 to make appoinrtments but please don't visit the clinic on friday as there will be no one there who can help you. 

Public Holidays: Closed Northland Anniversary (31 Jan), Waitangi Day (Observed 7/2/22) (7 Feb), Good Friday (15 Apr), Easter Sunday (17 Apr), Easter Monday (18 Apr), ANZAC Day (25 Apr), Queen's Birthday (6 Jun), Labour Day (24 Oct).

Vigour Clinic, 10 Islington Street, Kensington, Whangārei

8:30 AM to 4:00 PM.

Mon – Thu8:30 AM – 4:00 PM

Consulting times: 10am - 2.30pm Tuesday to Thursday 

Dr. Moss operates on Fridays and the receptionist works from home on Friday morning but you can still ring between 08.30 and 12.30 to make appointments but please dont visit the clinic as there will be no-one there who can help you. 

Public Holidays: Closed Northland Anniversary (31 Jan), Waitangi Day (Observed 7/2/22) (7 Feb), Good Friday (15 Apr), Easter Sunday (17 Apr), Easter Monday (18 Apr), ANZAC Day (25 Apr), Queen's Birthday (6 Jun), Labour Day (24 Oct).

Common Conditions / Procedures / Treatments

  • Endometriosis

    The endometrium is the name of the tissue that lines your uterus (womb).… More

  • Fibroids

    Fibroids are noncancerous growths or tumours on the muscular part of the uterus (womb); sometimes they are also called myomas.… More

  • Ovarian Cysts

    An ovarian cyst is a fluid-filled sac or pouch in the ovary.  In most cases, the cyst grows as a result of ovulation (when the egg is released from the ovary), and it will usually shrink over time.… More

  • Polycystic Ovarian Syndrome (PCOS)

    Polycystic ovarian syndrome (PCOS) is a hormonal disorder that can cause you to have a variety of symptoms, including no periods or irregular periods, increased hair growth on the face and body, acne (pimples) and increased bodyweight.… More

  • Menstrual Problems

    Menstruation is the medical name for your monthly period. This is when blood and tissue from the lining of the uterus (womb) is shed through the vagina and out of the body.… More

  • Endometrial Ablation

    The endometrium is the lining of your uterus (womb). Endometrial ablation is the surgical removal or destruction of this lining.… More

  • Premenstrual Syndrome (PMS)

    Many women experience feelings of tension, anger, fatigue and depression just before and during the first days of their menstrual period.… More

  • Cervical Dysplasia

    Cervical dysplasia is the growth of abnormal cells around the cervix (entrance to the uterus).… More

  • Pap Smear

    A Pap smear is a test to check for signs of cancer on the cervix (entrance to the uterus).… More

  • Colposcopy

    A colposcopy is a detailed examination of the cervix (entrance to the uterus) with a specially lit microscope (colposcope).… More

  • Vaginal Infections

    The most common vaginal infections are yeast infections (also called candidiasis or thrush), trichomoniasis, or bacterial infections (also called bacterial vaginosis).… More

  • Menopause

    Menopause is also called the “change of life” and is the time when your periods will become irregular and stop.… More

  • Hormone Replacement Therapy (HRT)

    Hormone replacement therapy (HRT) is when female hormones (oestrogen by itself or with progesterone) are given to a woman during or after menopause when the production of oestrogen by the ovaries declines.… More

  • Urinary Incontinence

    A person with urinary incontinence is unable to control the release of urine from their bladder.… More

  • Bladder Sling Procedures

    Sling procedures are common surgical operations to stop stress incontinence.… More

  • Uterine or Bladder Prolapse

    If the uterus (womb) or bladder slips out of position, this is referred to as a prolapse.… More

  • Hysterectomy

    A hysterectomy is an operation to remove your uterus (womb).… More

  • Oophorectomy

    An oophorectomy is an operation to remove one or both ovaries.… More

  • Hysteroscopy and Dilatation and Curettage (D&C)

    This is an operation where the cervix (entrance to the uterus) is dilated and a hysteroscope (small lighted mini telescope) is inserted into the uterus through the vagina and cervix so the specialist can see the inside of the uterus.… More

  • Laparoscopy

    Many gynaecological investigations are performed by laparoscopy. This is a procedure to view the inside of the abdomen (stomach) through a specially lit type of mini telescope (laparoscope) that is inserted through a small cut in the abdomen.… More

Wheelchair Access



Fresh water is available in the waiting room and there are several cafes within the Kensington Area.

Travel Directions

A map is shown here 


There is a dedicated free car park at the back of the Vigour Clinic building.


The nearest pharmacy is Kensington Pharmacy.

Contact Details

C/o Vigour Clinic
10 Islington St, Kensington,
Whangarei 0112

Phone (09) 459 1739 Fax (09) 459 1065
healthlink address: rwhrmoss

Information about this location

View on Google Maps

Get directions

Street Address

C/o Vigour Clinic
10 Islington St, Kensington,
Whangārei 0112

Phone (09) 459 1739 Fax (09) 459 1065
healthlink address: rwhrmoss

Postal Address

c/o Vigour Clinic
10 Islington St, Kensington
Whangārei 0112

This page was last updated at 9:53AM on December 21, 2021. This information is reviewed and edited by Dr Rachel Moss - Riverside Women's Healthcare.